Please help with install

Posted: 08-24-2008, 06:56 PM

Hello

I am trying to install a piece of software on my new Vista 64 bi
computer and after getting the install screen--when I click Next, I ge
a message that states that programs have been found with conflict wit
the install.

Essentially, it does not seem to be a program--but rather it state
there is an incorrectly layered protocol...and thus the install canno
continue

This program is supposed to work with all versions of Vista...an
ideas? I tried removing parental controls thinking this might be th
problem--but since i am the admin and parental controls cannot be adde
to the admin account--seems like this may not be the issue...Pleas
advise

Many thanks

Jo

--
Joey12345

Please help with install


Responses to "Please help with install"

John Barnett MVP
Guest
Posts: n/a
 
Re: Please help with install
Posted: 08-24-2008, 08:50 PM
People will find it easier to help you if they know 'what software you are
trying to install' and also the exact wording of the error message(s) you
are getting.

--

--
John Barnett MVP
Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
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reliability or content of this mail/post. The Author shall not be liable for
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"Joey12345" <guest@unknown-email.com> wrote in message
news:d139706b0d1fec0cfc3d0fa074ea9c32@nntp-gateway.com...
>
> Hello,
>
> I am trying to install a piece of software on my new Vista 64 bit
> computer and after getting the install screen--when I click Next, I get
> a message that states that programs have been found with conflict with
> the install.
>
> Essentially, it does not seem to be a program--but rather it states
> there is an incorrectly layered protocol...and thus the install cannot
> continue.
>
> This program is supposed to work with all versions of Vista...any
> ideas? I tried removing parental controls thinking this might be the
> problem--but since i am the admin and parental controls cannot be added
> to the admin account--seems like this may not be the issue...Please
> advise.
>
> Many thanks!
>
> Joe
>
>
> --
> Joey12345
 
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