PQPBSUPDATE ON LOG IN

Hi there i have a dell with vista home premium and have come across this on
mine and a friends dell machine

i have my user account and another called PQPBSUPDATE i dont know where this
has come from and my password will not work on it

did a google search and got linked to some greek site with a lad saying it
is on his and he could not find a fix for it either

please help

Optical

What type of account is this, Administrator, Standard, or...?

Have you looked in Windows Explorer under C:\Users for a folder with that
name? The files in that folder may give us a clue as to where this account
came from.

It really sounds like a program that was installed created this account that
is used to update that software?

Also check the installed programs list in Control Panel/Programs and
Features to see anything associated with the initials PQ or PBS or.....?

Doing a search on Google, all I come up with is the message you posted?

Let us know what you find so we can document the information.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


"optical" <optical@discussions.microsoft.com> wrote in message
news:CB4B5356-038F-4252-9EE0-D9803175A828@microsoft.com...

> Hi there i have a dell with vista home premium and have come across this
> on
> mine and a friends dell machine
>
> i have my user account and another called PQPBSUPDATE i dont know where
> this
> has come from and my password will not work on it
>
> did a google search and got linked to some greek site with a lad saying it
> is on his and he could not find a fix for it either
>
> please help

only ine account in windows explorer

mine plus one that says public

i think it is a admin account as it says so when i click on the picture on
start menu

did a local search nothing

nothing in programmes either

as i said my friend has it on his aswell although i must admit when i fired
it up last night it had gone but now has come back !!!!


thanks for your help so far


"Ronnie Vernon MVP" wrote:

> Optical
>
> What type of account is this, Administrator, Standard, or...?
>
> Have you looked in Windows Explorer under C:\Users for a folder with that
> name? The files in that folder may give us a clue as to where this account
> came from.
>
> It really sounds like a program that was installed created this account that
> is used to update that software?
>
> Also check the installed programs list in Control Panel/Programs and
> Features to see anything associated with the initials PQ or PBS or.....?
>
> Doing a search on Google, all I come up with is the message you posted?
>
> Let us know what you find so we can document the information.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
> "optical" <optical@discussions.microsoft.com> wrote in message
> news:CB4B5356-038F-4252-9EE0-D9803175A828@microsoft.com...

>

Optical

The only advice I can give since there is no information available for this,
is to contact Dell and see if they can identify the program that created the
user account.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


"optical" <optical@discussions.microsoft.com> wrote in message
news:41392A83-CC84-4830-AB0A-974F45D0C9AE@microsoft.com...

> only ine account in windows explorer
>
> mine plus one that says public
>
> i think it is a admin account as it says so when i click on the picture on
> start menu
>
> did a local search nothing
>
> nothing in programmes either
>
> as i said my friend has it on his aswell although i must admit when i
> fired
> it up last night it had gone but now has come back !!!!
>
>
> thanks for your help so far
>
>
> "Ronnie Vernon MVP" wrote:
>