Print Spooler Problem

But is it running on both the PC trying to print and the PC to which the
printer is attached?

Cari
www.coribright.com

"Michael Harnois" <mdharnois@hotmail.com> wrote in message
news:08f601c3aaa4$ea62d550$a401280a@phx.gbl...

> On a system that's been working flawlessly for a year,
> I'm suddenly getting a message "The print spooler is not
> running" when I try to print to a network printer. The
> problem is, it is running.
>

Yes, what has happened is a misdirected service from the
print spooler. The WIN XP files appear intact. I had
removed a Ledmark LCEBCE.exe file which (unknown to me)
had file dependancys and redirected the spooler. I then
downloaded the diver and files from Ledmark but can not
reload then because the spooler and print manager is not
working.

Follow Bruce Sanderson's instructions at
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"chuck" <anonymous@discussions.microsoft.com> wrote in message
news:1d97e01c423d9$3ebc9c00$a301280a@phx.gbl...

> Yes, what has happened is a misdirected service from the
> print spooler. The WIN XP files appear intact. I had
> removed a Ledmark LCEBCE.exe file which (unknown to me)
> had file dependancys and redirected the spooler. I then
> downloaded the diver and files from Ledmark but can not
> reload then because the spooler and print manager is not
> working.

On my XP Pro clients Print Spooler Service stops for no
reason almost on daily basis, although I have
set "restart the service" in "0" seconds in recovery
option. Event viewer not showing any particular reason
for this problem.

one of my end users here has a dell latitude d610. we have had it maybe 3
months. i initially setup it up very basic (XP pro SP2) and setup an older
hp deskjet printer using a parallel cable through the dell docking station.
the printer would not print crrectly at all. spit half pages / blank pages
out, all kinds of wierd things. i thought the, easy enough, driver issue.
so i download the latest drivers and it still does the same thing. i figure,
bad printer. so i replace it with one of the same model, and had the same
issues. uninstall / reinstall the driver, same thing.

in the meanime, the user installs software without me knowing that destroyed
his machine. i thought about rebuilding the hive, but changed my mind. blew
the machine away and reload. when the time comes, i atempt getting the hp
deskjet working again. still no go. exact same problem. i figure, ok,
unlikely but maybe both of these older printers are toast. i buy him a new
epson c86. i use these all the time on XP machines, always work very well.
i setup it up and try to print a test page. same problem! it throws an
error about the print spooler asking if i want to send it to microsoft (the
usual). this triggers a thought for me. i check out the print spooler
service and it has been shut off. i turn it back on, try again, and same
thing. every time, same thing. so wierd. i try setting it up with the
parallel cable directly into his laptop, smae problem. i call dell, and
their solutions were to try new drivers or reload the op sys. AGGGHHHH!!! i
couldn't get it threw there head that i had already done that!

so, sorry for the long question, but do any of you know a possible solution
or cause? at this point it seems to be hardware, but checking into all
possibilty's (and due to the fact dell won't do anything about it), i wanted
to see if you guys know any possible causes. in the meantime, i'm going to
try swapping the parallel cable, as well as try a usb cable. just need to
locate one somewhere.

thanks in advance for the help.

Did you remember to install the Dell chipset drivers after the fresh
install?

I'd certainly connect via USB if it is possible to do so.
--
Cari (MS-MVP)
Printing & Imaging



"save_alkaline" <save_alkaline@discussions.microsoft.com> wrote in message
news:19FC6AE3-507C-445B-96F5-4495D676CB8C@microsoft.com...

> one of my end users here has a dell latitude d610. we have had it maybe 3
> months. i initially setup it up very basic (XP pro SP2) and setup an
> older
> hp deskjet printer using a parallel cable through the dell docking
> station.
> the printer would not print crrectly at all. spit half pages / blank
> pages
> out, all kinds of wierd things. i thought the, easy enough, driver issue.
> so i download the latest drivers and it still does the same thing. i
> figure,
> bad printer. so i replace it with one of the same model, and had the same
> issues. uninstall / reinstall the driver, same thing.
>
> in the meanime, the user installs software without me knowing that
> destroyed
> his machine. i thought about rebuilding the hive, but changed my mind.
> blew
> the machine away and reload. when the time comes, i atempt getting the hp
> deskjet working again. still no go. exact same problem. i figure, ok,
> unlikely but maybe both of these older printers are toast. i buy him a
> new
> epson c86. i use these all the time on XP machines, always work very
> well.
> i setup it up and try to print a test page. same problem! it throws an
> error about the print spooler asking if i want to send it to microsoft
> (the
> usual). this triggers a thought for me. i check out the print spooler
> service and it has been shut off. i turn it back on, try again, and same
> thing. every time, same thing. so wierd. i try setting it up with the
> parallel cable directly into his laptop, smae problem. i call dell, and
> their solutions were to try new drivers or reload the op sys. AGGGHHHH!!!
> i
> couldn't get it threw there head that i had already done that!
>
> so, sorry for the long question, but do any of you know a possible
> solution
> or cause? at this point it seems to be hardware, but checking into all
> possibilty's (and due to the fact dell won't do anything about it), i
> wanted
> to see if you guys know any possible causes. in the meantime, i'm going
> to
> try swapping the parallel cable, as well as try a usb cable. just need to
> locate one somewhere.
>
> thanks in advance for the help.

yes, everything is up to date with drivers provided from dell's website. no
exclamations in the device manager. i tried a new parallel cable earlier
today with no luck. so i will be trying a usb cable next. i also set it to
print directly to the printer and not use the spooler. again no luck. it
just froze up after printing half a page.

Definitely try USB. Just remember to disconnect the printer and uninstall
it.... then install the software and do not reconnect to the USB port until
the software tells you to do so.
--
Cari (MS-MVP)
Printing & Imaging



"save_alkaline" <savealkaline@discussions.microsoft.com> wrote in message
news548AEA0-E661-4A8F-9CE3-9941135E74DA@microsoft.com...

> yes, everything is up to date with drivers provided from dell's website.
> no
> exclamations in the device manager. i tried a new parallel cable earlier
> today with no luck. so i will be trying a usb cable next. i also set it
> to
> print directly to the printer and not use the spooler. again no luck. it
> just froze up after printing half a page.