Printer will only work in Admin Account
Posted: 10-12-2004, 05:18 AM
I forgot to mention when the printer won't work I get the followin
error:
"AIO.exe has encountered a problem and needs to close" and MS wants t
sent an error report.
Also, the problem is the printer will not COPY or SCAN in the limite
user accounts, it will print. I didn't state this properly.
Again, I would appreciate any help.
Sincerely, Libra
Libra Wrote:
> Hi,--
> I have XP Home (I just got this computer about 2 weeks). Afte
> installing SP2 I installed a Dell 920 all-in-one printer. The printe
> will only work in the Admin account. A few days ago after reading
> post here, I removed the printer and reinstalled it with all users a
> Admin. I then rebooted and checked it in Admin and changed the User
> back to limited users. I blocked Lexprss.exe in Zone Alarm (since I'
> not sharing with another computer, only the users). It wouldn't wor
> and giving Lexprss.exe rights didn't help it.
>
> I again removed and reinstalled the printer today following the sam
> procedure and gave Lexprss rights. It worked when the account was i
> admin. I rebooted and changed the accounts to limited users and i
> wouldn't work. I then gave a user account Admin rights and it worked
> switched to limited and it continued to work. When I logged off th
> account and went back on it wouldn't work.
>
> Can anyone help? I was on with tech support for 5 days and no on
> could fix it. I have removed and reinstalled the printer at least 1
> times. I was going to return the computer and printer but at one poin
> it seemed to be working and now I have lost that opportunity. Thi
> computer is my daughter's and I don't want her surfing around wit
> admin rights.
>
> I would appreciate any help with this. Thank you.
>
> Sincerely, Libr
Libra




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