Printer won't print, except for test pages

Posted: 01-21-2009, 04:31 AM
I have an HP Photosmart 7550 that was working fine. Now for some reason, it
prints nothing, except for the test pages. Those print immediately. I've
tried to print email, Internet, Word documents, etc. No luck.

I can see it go to the que and it says the job is printing, but then
suddenly it goes blank. The printer isn't receiving anything.

I have been in contact with HP and so far, no luck in resolving this. I have
just uninstalled the correct driver for this then reinstalled it. Now, not
even the test pages print; but I do get an Error message. Previously, Print
jobs were listed, then just disappeared.

Printer won't print, except for test pages


Responses to "Printer won't print, except for test pages"

Alan Morris [MSFT]
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Posts: n/a
 
Re: Printer won't print, except for test pages
Posted: 01-21-2009, 06:44 PM
Are there any print events in the system event log?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mike" <Mike@discussions.microsoft.com> wrote in message
news:600EDAA0-BF54-42FD-9AC3-4FEE70B5E07A@microsoft.com...
>I have an HP Photosmart 7550 that was working fine. Now for some reason, it
> prints nothing, except for the test pages. Those print immediately. I've
> tried to print email, Internet, Word documents, etc. No luck.
>
> I can see it go to the que and it says the job is printing, but then
> suddenly it goes blank. The printer isn't receiving anything.
>
> I have been in contact with HP and so far, no luck in resolving this. I
> have
> just uninstalled the correct driver for this then reinstalled it. Now,
> not
> even the test pages print; but I do get an Error message. Previously,
> Print
> jobs were listed, then just disappeared.

 
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