Printing Envelopes - Extra Blank Page Prints

Posted: 02-28-2005, 06:14 PM
Iım using Word 2004 (Mac) and am printing to an HP 7140xi OfficeJet printer.
The OfficeJet printer software is up-to-date (6.3.4). Word 2004 has all
Microsoft updates installed.

Iım having an annoying problem which crops up when I want to print out a
single envelope. I create the envelope using the ³Tools | Envelopes..²
function. When I print directly from the dialog, the envelope appears just
as I format it, but then the printer kicks out an extra blank page. This
happens if I print the envelope directly from the Envelopes dialog, but it
also happens if I insert the envelope in the active document (in this case,
I tell Word to print just the active envelope page, and the extra page is
still kicked out by the printer).

Iım suspicious that the problem is with the printer driver software, but I
wanted to run this by the group to see if anyone has had a similar problem,
and how they went about solving it.

Chris

Printing Envelopes - Extra Blank Page Prints


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Responses to "Printing Envelopes - Extra Blank Page Prints"

Beth Rosengard
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Re: Printing Envelopes - Extra Blank Page Prints
Posted: 02-28-2005, 06:28 PM
Hi Chris,

I donıt think Iıve seen this one before but usually when an extra blank page
is printed, itıs because there are invisible paragraphs in the document.
This is unlikely to be your problem but, just in case, turn on Show/Hide
formatting and check for paragraph marks or other invisible formatting. If
this doesnıt help (and it probably wonıt :-), Iım afraid I donıt have
another suggestion for you. Or...maybe I do: Try another printer driver,
even if itıs not as current.

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***Please always reply to the newsgroup!***

Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
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On 2/28/05 11:14 AM, in article BE48C9AC.3150%cdiddy@dodgeit.com, "Chris"
<cdiddy@dodgeit.com> wrote:
> Iım using Word 2004 (Mac) and am printing to an HP 7140xi OfficeJet printer.
> The OfficeJet printer software is up-to-date (6.3.4). Word 200 4 has all
> Microsoft updates installed.
>
> Iım having an annoying problem which crops up when I want to print out a
> single envelope. I create the envelope using the ³Tools | Envelopes..²
> function. When I print directly from the dialog, the envelope appears just as
> I format it, but then the printer kicks out an extra blank page. This happens
> if I print the envelope directly from the Envelopes dialog, but it also
> happens if I insert the envelope in the active document (in this case, I tell
> Word to print just the active envelope page, and the extra page is still
> kicked out by the printer).
>
> Iım suspicious that the problem is with the printer driver software, but I
> wanted to run this by the group to see if anyone has had a similar problem,
> and how they went about solving it.
>
> Chris


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CyberTaz
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Re: Printing Envelopes - Extra Blank Page Prints
Posted: 02-28-2005, 10:04 PM
Very fundamental question, but have you checked Tools>Envelopes [Page
Setup] to make sure the correct envelope size is specified & that the
correct Printer is selected? |:>)

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Chris
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Re: Printing Envelopes - Extra Blank Page Prints
Posted: 02-28-2005, 10:18 PM
I just double checked, to be sure. Yep. Correct envelope size (standard
#10), and the printer is specified correctly.

Chris

On 2/28/05 5:04 PM, in article
1109631848.991326.33180@z14g2000cwz.googlegroups.c om, "CyberTaz"
<generaltaz1@comcast.net> wrote:
> Very fundamental question, but have you checked Tools>Envelopes [Page
> Setup] to make sure the correct envelope size is specified & that the
> correct Printer is selected? |:>)
>

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Beth Rosengard
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Re: Printing Envelopes - Extra Blank Page Prints
Posted: 02-28-2005, 11:06 PM
Hi Chris,

Did you see my reply from earlier today?

--
***Please always reply to the newsgroup!***

Beth Rosengard
Mac MVP

Mac Word FAQ: <http://word.mvps.org/MacWordNew/index.htm>
(If using Safari, hit Refresh once or twice * or use another browser.)
Entourage Help Page: <http://www.entourage.mvps.org>




On 2/28/05 3:18 PM, in article BE490302.3184%cdiddy@dodgeit.com, "Chris"
<cdiddy@dodgeit.com> wrote:
> I just double checked, to be sure. Yep. Correct envelope size (standard
> #10), and the printer is specified correctly.
>
> Chris
>
> On 2/28/05 5:04 PM, in article
> 1109631848.991326.33180@z14g2000cwz.googlegroups.c om, "CyberTaz"
> <generaltaz1@comcast.net> wrote:
>
>> > Very fundamental question, but have you checked Tools>Envelopes [Page
>> > Setup] to make sure the correct envelope size is specified & that the
>> > correct Printer is selected? |:>)
>> >
>


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Chris
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Re: Printing Envelopes - Extra Blank Page Prints
Posted: 03-01-2005, 01:55 AM
Yes I did, Beth. Thanks. I can confirm that there are no hidden characters
causing the problem. Iım pretty sure it the HP driver. Iıll check in with
HP and see if there is some kind of troubleshooting FAQ on this.

Chris

On 2/28/05 6:06 PM, in article BE48F1EE.9870%bethrosengard@earthlink.net,
"Beth Rosengard" <bethrosengard@earthlink.net> wrote:
> Hi Chris,
>
> Did you see my reply from earlier today?


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