Is this XP Home or XP Pro? Is Norton Antivirus software installed on the
PC?
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Charly" <anonymous@discussions.microsoft.com> wrote in message
news

1040FE9-C58B-4DEF-8088-CBBF638AC4B0@microsoft.com...
> My Hp deskjet 3550 works fine under a XP user account with administrator's
> privilege. However under a limited user account, the device status box
> does not appear on screen while printing. Moreover the user's guide and
> the
> 3500 printer assistant are not accessible, although appearing in the list
> of programs, the corresponding windows
> remaining blank on screen.
>
> According to HP, the issue could be due to the permissions and policies
> set on the
> partition.
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