Problem connecting to VPN using Connection Manager profile

Posted: 06-28-2007, 10:01 PM
Hi,
I have just started have a problem connecting to a VPN that uses a
Connection Manager profile. This has been working fine for the past 2
months or so, as revently as 26th June. When i came to connect today
nothing happens when I double click the icon for the VPN either on my
desktop or in Control Panel\Network and Internet\Network Connections.

I also can't access the properties from there which I have been able
to access previously. I have re-installed the connection from the
original exe, and even tried a system restore to the 24th June.

Below is the log created in c:\windows\tracing\CMDIAL32.log for one of
the connection attempts.

[1424] 21:51:36: RasCustomDialDlg() -- Entered
[1424] 21:51:36: RasCustomDialDlg() - dwFlags = 0x0
[1424] 21:51:36: RasCustomDialDlg() - (RASDIALDLG)lpInfo->dwFlags =
0x0
[1424] 21:51:36: IsCmReconnectRequest - RASDIALDLG.dwFlags is 0x0
[1424] 21:51:36: WhoIsCaller() - Calling process is C:\Windows
\Explorer.EXE
[1424] 21:51:36: CmCustomDialDlg - Begin
[1424] 21:51:36: CConnectionTable::CConnectionTable()
[1424] 21:51:36: CmCustomDialDlg() - dwFlags = 0x0
[1424] 21:51:36: CmCustomDialDlg() - lpszPhonebook = C:\Users\Richard
\AppData\Roaming\Microsoft\Network\Connections\Pbk \rasphone.pbk
[1424] 21:51:36: CmCustomDialDlg() - lpszEntry = Warwick IC Systems
VPN Connection
[1424] 21:51:36: LinkToDll - Loading library - RASAPI32.DLL
[1424] 21:51:36: AllocateRasEntry() - s_dwRasEntrySize is 5656
[1424] 21:51:37: MyRGEP() - dwRasEntry = 5656 : sizeof(*preRasEntry) =
4048
[1424] 21:51:37: CNamedMutex::Lock() - Attempting to acquire mutex -
Connection Manager Connect -
[1424] 21:51:37: CmCustomDialDlg - Connect mutex acquired. Examining
connection table.
[1424] 21:51:37: CConnectionTable::Open()
[1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
= 0x2
[1424] 21:51:37: Connect() -- Entered
[1424] 21:51:37: Initializing arguments for connecting...
[1424] 21:51:37: Creating the connection table.
[1424] 21:51:37: CConnectionTable::CConnectionTable()
[1424] 21:51:37: CConnectionTable::Open()
[1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
= 0x2
[1424] 21:51:37: CConnectionTable::Create()
[1424] 21:51:37: CreateFileMapping - create succeeded Local
\CmConnectionTable
[1424] 21:51:37: CreateConnTable() -- ConnTable creation failed with
error 0x800700b7. Open failed too...
[1424] 21:51:37: CConnectionTable::Close()
[1424] 21:51:37: CConnectionTable::~CConnectionTable()
[1424] 21:51:37: Connect complete: 0xb7.
[1424] 21:51:37: CmCustomDialDlg - Releasing mutex
[1424] 21:51:37: CmCustomDialDlg() returning with bReturn = 0, dwError
= 0xb7

Please can somebody help me on either the solution, or where to
continue looking.

Regards,
Richard Ward

Warwick International Computing Systems

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Responses to "Problem connecting to VPN using Connection Manager profile"

Aanand Ramachandran
Guest
Posts: n/a
 
Re: Problem connecting to VPN using Connection Manager profile
Posted: 06-30-2007, 06:53 PM
Hi Richard,
Can you send the remaining RAS logs in the tracing folder? You can send
it to rrasblog@microsoft.com. Please also add this description in that
email. We will take a look at the problem

thanks
Aanand

<rwardy@gmail.com> wrote in message
news:1183064518.956655.88360@o61g2000hsh.googlegro ups.com...
> Hi,
> I have just started have a problem connecting to a VPN that uses a
> Connection Manager profile. This has been working fine for the past 2
> months or so, as revently as 26th June. When i came to connect today
> nothing happens when I double click the icon for the VPN either on my
> desktop or in Control Panel\Network and Internet\Network Connections.
>
> I also can't access the properties from there which I have been able
> to access previously. I have re-installed the connection from the
> original exe, and even tried a system restore to the 24th June.
>
> Below is the log created in c:\windows\tracing\CMDIAL32.log for one of
> the connection attempts.
>
> [1424] 21:51:36: RasCustomDialDlg() -- Entered
> [1424] 21:51:36: RasCustomDialDlg() - dwFlags = 0x0
> [1424] 21:51:36: RasCustomDialDlg() - (RASDIALDLG)lpInfo->dwFlags =
> 0x0
> [1424] 21:51:36: IsCmReconnectRequest - RASDIALDLG.dwFlags is 0x0
> [1424] 21:51:36: WhoIsCaller() - Calling process is C:\Windows
> \Explorer.EXE
> [1424] 21:51:36: CmCustomDialDlg - Begin
> [1424] 21:51:36: CConnectionTable::CConnectionTable()
> [1424] 21:51:36: CmCustomDialDlg() - dwFlags = 0x0
> [1424] 21:51:36: CmCustomDialDlg() - lpszPhonebook = C:\Users\Richard
> \AppData\Roaming\Microsoft\Network\Connections\Pbk \rasphone.pbk
> [1424] 21:51:36: CmCustomDialDlg() - lpszEntry = Warwick IC Systems
> VPN Connection
> [1424] 21:51:36: LinkToDll - Loading library - RASAPI32.DLL
> [1424] 21:51:36: AllocateRasEntry() - s_dwRasEntrySize is 5656
> [1424] 21:51:37: MyRGEP() - dwRasEntry = 5656 : sizeof(*preRasEntry) =
> 4048
> [1424] 21:51:37: CNamedMutex::Lock() - Attempting to acquire mutex -
> Connection Manager Connect -
> [1424] 21:51:37: CmCustomDialDlg - Connect mutex acquired. Examining
> connection table.
> [1424] 21:51:37: CConnectionTable::Open()
> [1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
> = 0x2
> [1424] 21:51:37: Connect() -- Entered
> [1424] 21:51:37: Initializing arguments for connecting...
> [1424] 21:51:37: Creating the connection table.
> [1424] 21:51:37: CConnectionTable::CConnectionTable()
> [1424] 21:51:37: CConnectionTable::Open()
> [1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
> = 0x2
> [1424] 21:51:37: CConnectionTable::Create()
> [1424] 21:51:37: CreateFileMapping - create succeeded Local
> \CmConnectionTable
> [1424] 21:51:37: CreateConnTable() -- ConnTable creation failed with
> error 0x800700b7. Open failed too...
> [1424] 21:51:37: CConnectionTable::Close()
> [1424] 21:51:37: CConnectionTable::~CConnectionTable()
> [1424] 21:51:37: Connect complete: 0xb7.
> [1424] 21:51:37: CmCustomDialDlg - Releasing mutex
> [1424] 21:51:37: CmCustomDialDlg() returning with bReturn = 0, dwError
> = 0xb7
>
> Please can somebody help me on either the solution, or where to
> continue looking.
>
> Regards,
> Richard Ward
>
> Warwick International Computing Systems
>
Reply With Quote
Richard Ward
Guest
Posts: n/a
 
Re: Problem connecting to VPN using Connection Manager profile
Posted: 07-03-2007, 08:26 PM
On 30 Jun, 18:53, "Aanand Ramachandran" <aana...@microsoft.com> wrote:
> Hi Richard,
> Can you send the remaining RAS logs in the tracing folder? You can send
> it to rrasb...@microsoft.com. Please also add this description in that
> email. We will take a look at the problem
>
> thanks
> Aanand
>
> <rwa...@gmail.com> wrote in message
>
> news:1183064518.956655.88360@o61g2000hsh.googlegro ups.com...
>
>
>
> > Hi,
> > I have just started have a problem connecting to a VPN that uses a
> > Connection Manager profile. This has been working fine for the past 2
> > months or so, as revently as 26th June. When i came to connect today
> > nothing happens when I double click the icon for the VPN either on my
> > desktop or in Control Panel\Network and Internet\Network Connections.
>
> > I also can't access the properties from there which I have been able
> > to access previously. I have re-installed the connection from the
> > original exe, and even tried a system restore to the 24th June.
>
> > Below is the log created in c:\windows\tracing\CMDIAL32.log for one of
> > the connection attempts.
>
> > [1424] 21:51:36: RasCustomDialDlg() -- Entered
> > [1424] 21:51:36: RasCustomDialDlg() - dwFlags = 0x0
> > [1424] 21:51:36: RasCustomDialDlg() - (RASDIALDLG)lpInfo->dwFlags =
> > 0x0
> > [1424] 21:51:36: IsCmReconnectRequest - RASDIALDLG.dwFlags is 0x0
> > [1424] 21:51:36: WhoIsCaller() - Calling process is C:\Windows
> > \Explorer.EXE
> > [1424] 21:51:36: CmCustomDialDlg - Begin
> > [1424] 21:51:36: CConnectionTable::CConnectionTable()
> > [1424] 21:51:36: CmCustomDialDlg() - dwFlags = 0x0
> > [1424] 21:51:36: CmCustomDialDlg() - lpszPhonebook = C:\Users\Richard
> > \AppData\Roaming\Microsoft\Network\Connections\Pbk \rasphone.pbk
> > [1424] 21:51:36: CmCustomDialDlg() - lpszEntry = Warwick IC Systems
> > VPN Connection
> > [1424] 21:51:36: LinkToDll - Loading library - RASAPI32.DLL
> > [1424] 21:51:36: AllocateRasEntry() - s_dwRasEntrySize is 5656
> > [1424] 21:51:37: MyRGEP() - dwRasEntry = 5656 : sizeof(*preRasEntry) =
> > 4048
> > [1424] 21:51:37: CNamedMutex::Lock() - Attempting to acquire mutex -
> > Connection Manager Connect -
> > [1424] 21:51:37: CmCustomDialDlg - Connect mutex acquired. Examining
> > connection table.
> > [1424] 21:51:37: CConnectionTable::Open()
> > [1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
> > = 0x2
> > [1424] 21:51:37: Connect() -- Entered
> > [1424] 21:51:37: Initializing arguments for connecting...
> > [1424] 21:51:37: Creating the connection table.
> > [1424] 21:51:37: CConnectionTable::CConnectionTable()
> > [1424] 21:51:37: CConnectionTable::Open()
> > [1424] 21:51:37: CConnectionTable::Open() - OpenFileMapping fails. GLE
> > = 0x2
> > [1424] 21:51:37: CConnectionTable::Create()
> > [1424] 21:51:37: CreateFileMapping - create succeeded Local
> > \CmConnectionTable
> > [1424] 21:51:37: CreateConnTable() -- ConnTable creation failed with
> > error 0x800700b7. Open failed too...
> > [1424] 21:51:37: CConnectionTable::Close()
> > [1424] 21:51:37: CConnectionTable::~CConnectionTable()
> > [1424] 21:51:37: Connect complete: 0xb7.
> > [1424] 21:51:37: CmCustomDialDlg - Releasing mutex
> > [1424] 21:51:37: CmCustomDialDlg() returning with bReturn = 0, dwError
> > = 0xb7
>
> > Please can somebody help me on either the solution, or where to
> > continue looking.
>
> > Regards,
> > Richard Ward
>
> > Warwick International Computing Systems- Hide quoted text -
>
> - Show quoted text -
Hi Aanand,
Thanks for the interest. I have now used System Restore to set the
machine back to a time way before the problem occured and it now seems
to be working. I will bear the email address in mind should the issue
occur again in future.

Thanks again.

Richard Ward
Warwick International Computing Systems

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