Problem Laser 8000 Bluetooth Mouse

Honestly, whoever you are, drivers don't charge mice. As it happens I have
spent over $20 purchasing batteries, just in case there was a problem with
the battery manufacture. I can absolutely affirm that the faulty manufacture
came from Microsoft: either the mouse driver is faulty, or by some bizarre
fluke the new mouse hardware broke at the very instantr that a Microsoft
driver updated Vista.

Mark

"Computer & Sound System Tech" wrote:

> forgive me, but if i understand correctly you need the driver to charge the
> mouse, couldn't it be that the battery is not holding it's charge, or a
> problem with the battery, or is it really the driver not telling the mouse
> to charge?
>
> --
> Licensed Boating Capt. Jonathan Perreault
> http://www.AllAboutGames.BraveHost.com
> - note: click continue, when it ask about security certificate -
>
> Best Comments From Users:
> Vista is satan's way to bring hell to earth. -Me
>
> A common mistake that people make when trying to design something completely
> foolproof is to underestimate the ingenuity of complete fools. -Web
>
> No Matter The Problem Even With Linux, It's Microsoft's And Windows's
> Faults -Everyone
> "mark" <mark@discussions.microsoft.com> wrote in message
> news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@microsoft.com...

> > Subject: Problem Laser 8000 Bluetooth Mouse
> >
> > Message: When the mouse is put on the charge pad its green light pulses 8
> > times slowly. Then a red light flashes continuously and rapidly. The
> > mouse's NIMH battery does not charge except for a few minutes of use. Even
> > when the mouse is left on the pad overnight. This problem started early in
> > August when a Vista update included a prompt to update the mouse driver
> > software with a download from Microsoft. The Microsoft download was run
> > and stopped itself with a note that the driver was not compatible. Thatt
> > is when the mouse stopped charging properly.
> >
> > Then late August another Vista prompt to download the updated driver for
> > the mouse, and this time the driver installed. However, the mouse
> > continues to fail to charge except for less than a minute when it is first
> > placed on the charge pad.
> >
> > The mouse battery charge anly lasts a very short while. If I take a half
> > hour to reseat the mouse on the pad every time the rapid red blinking
> > occurs, I can slowly build up the charge. The slow green pulsing lasts
> > about 30 seconds, so in half an hour the mouse is reseated on the charger
> > pad 60 times.
> >
> > Microsoft can direct me to a safe driver update, please. That would be
> > greatly appreciated. It would be really appropriate if Microsoft would
> > correct the error in its driver update for the Laser 8000 mouse (date of
> > manufature, 2007).
> >
> > Mark Stewart, August, September, October 2007

>

Thank you for your assistance.
I found out how to reset the laser 8000 mouse.
Note that the mouse recharge was disabled by a Vista64 update or an update
hack.
That disabled behavior is well described in the forum.
The solution was to press in the mouse reset switch for about 15 seconds and
then immediately press for 5 seconds and again for 5 seconds (3 pushes).
Then when the mouse is placed on the charge pad it blinks green-red pause
green-red and so on.
Then take the mouse off the pad and press the reset for five seconds.
Finally, place the mouse on the pad and let it recharge.
When the mouse light is solid green, not pulsing, take it off the pad.
You will notice that the mouse is still not working.
Keyboard also is frozen, and you cannot use your operating system.
Manually reset the computer with a warm reboot.
When Vista64 restarts, the mouse is still not going to work.
Another 5 second press of the mouse reset.
Place it on the charge pad for 5 seconds to initiate an amplified signal
burst.
Remove the mouse from the pad and leave it on the desk top.
Now locate the bluetooth transceiver in its USB port.
Do not unplug the transceiver.
Press the bluetooth transceiver's reset button for 5 seconds until it's
green light is rapidly blinking.
Let go of the reset and the transceiver will immediately stop blinking and
emit a steady green glow.
This steady glow means that the mouse has been located by the operating
system.
A dialog with a progress bar will announce the configuration of the
bluetooth device to transact with the mouse for the operating system.
After the configuration completes the mouse is repaired and ready to use.

C&S, all I needed was the reset press sequence, or base manual hardware
reset sequence. Would have saved me months of dire annoyance. Why is this
info not shipped with the product, published online in a very noticable and
easily accessed page, and provided to customers having any related problem?

"Computer & Sound System Tech" wrote:

> forgive me, but if i understand correctly you need the driver to charge the
> mouse, couldn't it be that the battery is not holding it's charge, or a
> problem with the battery, or is it really the driver not telling the mouse
> to charge?
>
> --
> Licensed Boating Capt. Jonathan Perreault
> http://www.AllAboutGames.BraveHost.com
> - note: click continue, when it ask about security certificate -
>
> Best Comments From Users:
> Vista is satan's way to bring hell to earth. -Me
>
> A common mistake that people make when trying to design something completely
> foolproof is to underestimate the ingenuity of complete fools. -Web
>
> No Matter The Problem Even With Linux, It's Microsoft's And Windows's
> Faults -Everyone
> "mark" <mark@discussions.microsoft.com> wrote in message
> news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@microsoft.com...

> > Subject: Problem Laser 8000 Bluetooth Mouse
> >
> > Message: When the mouse is put on the charge pad its green light pulses 8
> > times slowly. Then a red light flashes continuously and rapidly. The
> > mouse's NIMH battery does not charge except for a few minutes of use. Even
> > when the mouse is left on the pad overnight. This problem started early in
> > August when a Vista update included a prompt to update the mouse driver
> > software with a download from Microsoft. The Microsoft download was run
> > and stopped itself with a note that the driver was not compatible. Thatt
> > is when the mouse stopped charging properly.
> >
> > Then late August another Vista prompt to download the updated driver for
> > the mouse, and this time the driver installed. However, the mouse
> > continues to fail to charge except for less than a minute when it is first
> > placed on the charge pad.
> >
> > The mouse battery charge anly lasts a very short while. If I take a half
> > hour to reseat the mouse on the pad every time the rapid red blinking
> > occurs, I can slowly build up the charge. The slow green pulsing lasts
> > about 30 seconds, so in half an hour the mouse is reseated on the charger
> > pad 60 times.
> >
> > Microsoft can direct me to a safe driver update, please. That would be
> > greatly appreciated. It would be really appropriate if Microsoft would
> > correct the error in its driver update for the Laser 8000 mouse (date of
> > manufature, 2007).
> >
> > Mark Stewart, August, September, October 2007

>

Sorry to resurect an old thread, but I have recently started having this
problem.

I'm fully patched with the latest version of Inteli desk and point.

Not sure why, but when I try and put my mouse in the charging dock it goes
slow flash once only then does the rapid red light flash thing.

It does not charge a discharged battery.

I've tried the mouse reset procedure exactely as described several times.

What seems to happen for me is .... I push the mouse reset button for 15
secs and the mouse starts to alternate red green (no pause in between).
Release and hold 5 secs, release and hold 5 secs.

I still get the alternating red green ... no pause.

Stick the mouse in the charger and I still get a reg green alternating flash
.... no pause.

remove and light is solid green

press for 5 secs ... and red / green alternating flash (no pause).

put it back in the holder for 25 secs + (left it a while) I get no 8 slow
green blinks followed by red .... just alternating red green or flashing red.

My keyboard doesn't crash and .... ARRRGH.

I can recharge the batteries from an external source, and the mouse
otherwise operates flawlessly.

Deeply confused. Got my desktop 7000 set about december / january.

Anyone else had issues recently (ideally from the UK) and managed to get
this fix to work? Mouse itself has 'manufactured feb 2007' on the bottom of
it.]

TYIA


Andy

"mark" wrote:

> Thank you for your assistance.
> I found out how to reset the laser 8000 mouse.
> Note that the mouse recharge was disabled by a Vista64 update or an update
> hack.
> That disabled behavior is well described in the forum.
> The solution was to press in the mouse reset switch for about 15 seconds and
> then immediately press for 5 seconds and again for 5 seconds (3 pushes).
> Then when the mouse is placed on the charge pad it blinks green-red pause
> green-red and so on.
> Then take the mouse off the pad and press the reset for five seconds.
> Finally, place the mouse on the pad and let it recharge.
> When the mouse light is solid green, not pulsing, take it off the pad.
> You will notice that the mouse is still not working.
> Keyboard also is frozen, and you cannot use your operating system.
> Manually reset the computer with a warm reboot.
> When Vista64 restarts, the mouse is still not going to work.
> Another 5 second press of the mouse reset.
> Place it on the charge pad for 5 seconds to initiate an amplified signal
> burst.
> Remove the mouse from the pad and leave it on the desk top.
> Now locate the bluetooth transceiver in its USB port.
> Do not unplug the transceiver.
> Press the bluetooth transceiver's reset button for 5 seconds until it's
> green light is rapidly blinking.
> Let go of the reset and the transceiver will immediately stop blinking and
> emit a steady green glow.
> This steady glow means that the mouse has been located by the operating
> system.
> A dialog with a progress bar will announce the configuration of the
> bluetooth device to transact with the mouse for the operating system.
> After the configuration completes the mouse is repaired and ready to use.
>
> C&S, all I needed was the reset press sequence, or base manual hardware
> reset sequence. Would have saved me months of dire annoyance. Why is this
> info not shipped with the product, published online in a very noticable and
> easily accessed page, and provided to customers having any related problem?
>
> "Computer & Sound System Tech" wrote:
>

> > forgive me, but if i understand correctly you need the driver to charge the
> > mouse, couldn't it be that the battery is not holding it's charge, or a
> > problem with the battery, or is it really the driver not telling the mouse
> > to charge?
> >
> > --
> > Licensed Boating Capt. Jonathan Perreault
> > http://www.AllAboutGames.BraveHost.com
> > - note: click continue, when it ask about security certificate -
> >
> > Best Comments From Users:
> > Vista is satan's way to bring hell to earth. -Me
> >
> > A common mistake that people make when trying to design something completely
> > foolproof is to underestimate the ingenuity of complete fools. -Web
> >
> > No Matter The Problem Even With Linux, It's Microsoft's And Windows's
> > Faults -Everyone
> > "mark" <mark@discussions.microsoft.com> wrote in message
> > news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@microsoft.com...

> > > Subject: Problem Laser 8000 Bluetooth Mouse
> > >
> > > Message: When the mouse is put on the charge pad its green light pulses 8
> > > times slowly. Then a red light flashes continuously and rapidly. The
> > > mouse's NIMH battery does not charge except for a few minutes of use. Even
> > > when the mouse is left on the pad overnight. This problem started early in
> > > August when a Vista update included a prompt to update the mouse driver
> > > software with a download from Microsoft. The Microsoft download was run
> > > and stopped itself with a note that the driver was not compatible. Thatt
> > > is when the mouse stopped charging properly.
> > >
> > > Then late August another Vista prompt to download the updated driver for
> > > the mouse, and this time the driver installed. However, the mouse
> > > continues to fail to charge except for less than a minute when it is first
> > > placed on the charge pad.
> > >
> > > The mouse battery charge anly lasts a very short while. If I take a half
> > > hour to reseat the mouse on the pad every time the rapid red blinking
> > > occurs, I can slowly build up the charge. The slow green pulsing lasts
> > > about 30 seconds, so in half an hour the mouse is reseated on the charger
> > > pad 60 times.
> > >
> > > Microsoft can direct me to a safe driver update, please. That would be
> > > greatly appreciated. It would be really appropriate if Microsoft would
> > > correct the error in its driver update for the Laser 8000 mouse (date of
> > > manufature, 2007).
> > >
> > > Mark Stewart, August, September, October 2007

> >

I have not problem with my laser 8000 mouse with Vista HP 32 bit. Maybe the
battery in your mouse can no longer be recharge.
Have you tried a different battery?
"Andy" <Andy@discussions.microsoft.com> wrote in message
news:AF729D67-31E1-408B-BCCB-A8124A2B7436@microsoft.com...

> Sorry to resurect an old thread, but I have recently started having this
> problem.
>
> I'm fully patched with the latest version of Inteli desk and point.
>
> Not sure why, but when I try and put my mouse in the charging dock it goes
> slow flash once only then does the rapid red light flash thing.
>
> It does not charge a discharged battery.
>
> I've tried the mouse reset procedure exactely as described several times.
>
> What seems to happen for me is .... I push the mouse reset button for 15
> secs and the mouse starts to alternate red green (no pause in between).
> Release and hold 5 secs, release and hold 5 secs.
>
> I still get the alternating red green ... no pause.
>
> Stick the mouse in the charger and I still get a reg green alternating
> flash
> ... no pause.
>
> remove and light is solid green
>
> press for 5 secs ... and red / green alternating flash (no pause).
>
> put it back in the holder for 25 secs + (left it a while) I get no 8 slow
> green blinks followed by red .... just alternating red green or flashing
> red.
>
> My keyboard doesn't crash and .... ARRRGH.
>
> I can recharge the batteries from an external source, and the mouse
> otherwise operates flawlessly.
>
> Deeply confused. Got my desktop 7000 set about december / january.
>
> Anyone else had issues recently (ideally from the UK) and managed to get
> this fix to work? Mouse itself has 'manufactured feb 2007' on the bottom
> of
> it.]
>
> TYIA
>
>
> Andy
>
> "mark" wrote:
>

>> Thank you for your assistance.
>> I found out how to reset the laser 8000 mouse.
>> Note that the mouse recharge was disabled by a Vista64 update or an
>> update
>> hack.
>> That disabled behavior is well described in the forum.
>> The solution was to press in the mouse reset switch for about 15 seconds
>> and
>> then immediately press for 5 seconds and again for 5 seconds (3 pushes).
>> Then when the mouse is placed on the charge pad it blinks green-red pause
>> green-red and so on.
>> Then take the mouse off the pad and press the reset for five seconds.
>> Finally, place the mouse on the pad and let it recharge.
>> When the mouse light is solid green, not pulsing, take it off the pad.
>> You will notice that the mouse is still not working.
>> Keyboard also is frozen, and you cannot use your operating system.
>> Manually reset the computer with a warm reboot.
>> When Vista64 restarts, the mouse is still not going to work.
>> Another 5 second press of the mouse reset.
>> Place it on the charge pad for 5 seconds to initiate an amplified signal
>> burst.
>> Remove the mouse from the pad and leave it on the desk top.
>> Now locate the bluetooth transceiver in its USB port.
>> Do not unplug the transceiver.
>> Press the bluetooth transceiver's reset button for 5 seconds until it's
>> green light is rapidly blinking.
>> Let go of the reset and the transceiver will immediately stop blinking
>> and
>> emit a steady green glow.
>> This steady glow means that the mouse has been located by the operating
>> system.
>> A dialog with a progress bar will announce the configuration of the
>> bluetooth device to transact with the mouse for the operating system.
>> After the configuration completes the mouse is repaired and ready to use.
>>
>> C&S, all I needed was the reset press sequence, or base manual hardware
>> reset sequence. Would have saved me months of dire annoyance. Why is this
>> info not shipped with the product, published online in a very noticable
>> and
>> easily accessed page, and provided to customers having any related
>> problem?
>>
>> "Computer & Sound System Tech" wrote:
>>

>> > forgive me, but if i understand correctly you need the driver to charge
>> > the
>> > mouse, couldn't it be that the battery is not holding it's charge, or a
>> > problem with the battery, or is it really the driver not telling the
>> > mouse
>> > to charge?
>> >
>> > --
>> > Licensed Boating Capt. Jonathan Perreault
>> > http://www.AllAboutGames.BraveHost.com
>> > - note: click continue, when it ask about security certificate -
>> >
>> > Best Comments From Users:
>> > Vista is satan's way to bring hell to earth. -Me
>> >
>> > A common mistake that people make when trying to design something
>> > completely
>> > foolproof is to underestimate the ingenuity of complete fools. -Web
>> >
>> > No Matter The Problem Even With Linux, It's Microsoft's And Windows's
>> > Faults -Everyone
>> > "mark" <mark@discussions.microsoft.com> wrote in message
>> > news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@microsoft.com...
>> > > Subject: Problem Laser 8000 Bluetooth Mouse
>> > >
>> > > Message: When the mouse is put on the charge pad its green light
>> > > pulses 8
>> > > times slowly. Then a red light flashes continuously and rapidly. The
>> > > mouse's NIMH battery does not charge except for a few minutes of use.
>> > > Even
>> > > when the mouse is left on the pad overnight. This problem started
>> > > early in
>> > > August when a Vista update included a prompt to update the mouse
>> > > driver
>> > > software with a download from Microsoft. The Microsoft download was
>> > > run
>> > > and stopped itself with a note that the driver was not compatible.
>> > > Thatt
>> > > is when the mouse stopped charging properly.
>> > >
>> > > Then late August another Vista prompt to download the updated driver
>> > > for
>> > > the mouse, and this time the driver installed. However, the mouse
>> > > continues to fail to charge except for less than a minute when it is
>> > > first
>> > > placed on the charge pad.
>> > >
>> > > The mouse battery charge anly lasts a very short while. If I take a
>> > > half
>> > > hour to reseat the mouse on the pad every time the rapid red blinking
>> > > occurs, I can slowly build up the charge. The slow green pulsing
>> > > lasts
>> > > about 30 seconds, so in half an hour the mouse is reseated on the
>> > > charger
>> > > pad 60 times.
>> > >
>> > > Microsoft can direct me to a safe driver update, please. That would
>> > > be
>> > > greatly appreciated. It would be really appropriate if Microsoft
>> > > would
>> > > correct the error in its driver update for the Laser 8000 mouse (date
>> > > of
>> > > manufature, 2007).
>> > >
>> > > Mark Stewart, August, September, October 2007
>> >

I have tried several different batteries, and my desktop set has been working
flawlessly under Vista 64 bit ultimate, until now.

"JW" wrote:

> I have not problem with my laser 8000 mouse with Vista HP 32 bit. Maybe the
> battery in your mouse can no longer be recharge.
> Have you tried a different battery?
> "Andy" <Andy@discussions.microsoft.com> wrote in message
> news:AF729D67-31E1-408B-BCCB-A8124A2B7436@microsoft.com...

> > Sorry to resurect an old thread, but I have recently started having this
> > problem.
> >
> > I'm fully patched with the latest version of Inteli desk and point.
> >
> > Not sure why, but when I try and put my mouse in the charging dock it goes
> > slow flash once only then does the rapid red light flash thing.
> >
> > It does not charge a discharged battery.
> >
> > I've tried the mouse reset procedure exactely as described several times.
> >
> > What seems to happen for me is .... I push the mouse reset button for 15
> > secs and the mouse starts to alternate red green (no pause in between).
> > Release and hold 5 secs, release and hold 5 secs.
> >
> > I still get the alternating red green ... no pause.
> >
> > Stick the mouse in the charger and I still get a reg green alternating
> > flash
> > ... no pause.
> >
> > remove and light is solid green
> >
> > press for 5 secs ... and red / green alternating flash (no pause).
> >
> > put it back in the holder for 25 secs + (left it a while) I get no 8 slow
> > green blinks followed by red .... just alternating red green or flashing
> > red.
> >
> > My keyboard doesn't crash and .... ARRRGH.
> >
> > I can recharge the batteries from an external source, and the mouse
> > otherwise operates flawlessly.
> >
> > Deeply confused. Got my desktop 7000 set about december / january.
> >
> > Anyone else had issues recently (ideally from the UK) and managed to get
> > this fix to work? Mouse itself has 'manufactured feb 2007' on the bottom
> > of
> > it.]
> >
> > TYIA
> >
> >
> > Andy
> >
> > "mark" wrote:
> >

> >> Thank you for your assistance.
> >> I found out how to reset the laser 8000 mouse.
> >> Note that the mouse recharge was disabled by a Vista64 update or an
> >> update
> >> hack.
> >> That disabled behavior is well described in the forum.
> >> The solution was to press in the mouse reset switch for about 15 seconds
> >> and
> >> then immediately press for 5 seconds and again for 5 seconds (3 pushes).
> >> Then when the mouse is placed on the charge pad it blinks green-red pause
> >> green-red and so on.
> >> Then take the mouse off the pad and press the reset for five seconds.
> >> Finally, place the mouse on the pad and let it recharge.
> >> When the mouse light is solid green, not pulsing, take it off the pad.
> >> You will notice that the mouse is still not working.
> >> Keyboard also is frozen, and you cannot use your operating system.
> >> Manually reset the computer with a warm reboot.
> >> When Vista64 restarts, the mouse is still not going to work.
> >> Another 5 second press of the mouse reset.
> >> Place it on the charge pad for 5 seconds to initiate an amplified signal
> >> burst.
> >> Remove the mouse from the pad and leave it on the desk top.
> >> Now locate the bluetooth transceiver in its USB port.
> >> Do not unplug the transceiver.
> >> Press the bluetooth transceiver's reset button for 5 seconds until it's
> >> green light is rapidly blinking.
> >> Let go of the reset and the transceiver will immediately stop blinking
> >> and
> >> emit a steady green glow.
> >> This steady glow means that the mouse has been located by the operating
> >> system.
> >> A dialog with a progress bar will announce the configuration of the
> >> bluetooth device to transact with the mouse for the operating system.
> >> After the configuration completes the mouse is repaired and ready to use.
> >>
> >> C&S, all I needed was the reset press sequence, or base manual hardware
> >> reset sequence. Would have saved me months of dire annoyance. Why is this
> >> info not shipped with the product, published online in a very noticable
> >> and
> >> easily accessed page, and provided to customers having any related
> >> problem?
> >>
> >> "Computer & Sound System Tech" wrote:
> >>
> >> > forgive me, but if i understand correctly you need the driver to charge
> >> > the
> >> > mouse, couldn't it be that the battery is not holding it's charge, or a
> >> > problem with the battery, or is it really the driver not telling the
> >> > mouse
> >> > to charge?
> >> >
> >> > --
> >> > Licensed Boating Capt. Jonathan Perreault
> >> > http://www.AllAboutGames.BraveHost.com
> >> > - note: click continue, when it ask about security certificate -
> >> >
> >> > Best Comments From Users:
> >> > Vista is satan's way to bring hell to earth. -Me
> >> >
> >> > A common mistake that people make when trying to design something
> >> > completely
> >> > foolproof is to underestimate the ingenuity of complete fools. -Web
> >> >
> >> > No Matter The Problem Even With Linux, It's Microsoft's And Windows's
> >> > Faults -Everyone
> >> > "mark" <mark@discussions.microsoft.com> wrote in message
> >> > news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@microsoft.com...
> >> > > Subject: Problem Laser 8000 Bluetooth Mouse
> >> > >
> >> > > Message: When the mouse is put on the charge pad its green light
> >> > > pulses 8
> >> > > times slowly. Then a red light flashes continuously and rapidly. The
> >> > > mouse's NIMH battery does not charge except for a few minutes of use.
> >> > > Even
> >> > > when the mouse is left on the pad overnight. This problem started
> >> > > early in
> >> > > August when a Vista update included a prompt to update the mouse
> >> > > driver
> >> > > software with a download from Microsoft. The Microsoft download was
> >> > > run
> >> > > and stopped itself with a note that the driver was not compatible.
> >> > > Thatt
> >> > > is when the mouse stopped charging properly.
> >> > >
> >> > > Then late August another Vista prompt to download the updated driver
> >> > > for
> >> > > the mouse, and this time the driver installed. However, the mouse
> >> > > continues to fail to charge except for less than a minute when it is
> >> > > first
> >> > > placed on the charge pad.
> >> > >
> >> > > The mouse battery charge anly lasts a very short while. If I take a
> >> > > half
> >> > > hour to reseat the mouse on the pad every time the rapid red blinking
> >> > > occurs, I can slowly build up the charge. The slow green pulsing
> >> > > lasts
> >> > > about 30 seconds, so in half an hour the mouse is reseated on the
> >> > > charger
> >> > > pad 60 times.
> >> > >
> >> > > Microsoft can direct me to a safe driver update, please. That would
> >> > > be
> >> > > greatly appreciated. It would be really appropriate if Microsoft
> >> > > would
> >> > > correct the error in its driver update for the Laser 8000 mouse (date
> >> > > of
> >> > > manufature, 2007).
> >> > >
> >> > > Mark Stewart, August, September, October 2007
> >> >

>

I have the latest software - Intellipoint 6.2 and the same mouse and mine
charges OK. You have a dead battery on your hands....replace it.

--
Peter
Toronto, Canada
"mark" <mark@discussions.microsoft.com> wrote in message
news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@microsoft.com...

> Subject: Problem Laser 8000 Bluetooth Mouse
>
> Message: When the mouse is put on the charge pad its green light pulses 8
> times slowly. Then a red light flashes continuously and rapidly. The
> mouse's NIMH battery does not charge except for a few minutes of use. Even
> when the mouse is left on the pad overnight. This problem started early in
> August when a Vista update included a prompt to update the mouse driver
> software with a download from Microsoft. The Microsoft download was run
> and stopped itself with a note that the driver was not compatible. Thatt
> is when the mouse stopped charging properly.
>
> Then late August another Vista prompt to download the updated driver for
> the mouse, and this time the driver installed. However, the mouse
> continues to fail to charge except for less than a minute when it is first
> placed on the charge pad.
>
> The mouse battery charge anly lasts a very short while. If I take a half
> hour to reseat the mouse on the pad every time the rapid red blinking
> occurs, I can slowly build up the charge. The slow green pulsing lasts
> about 30 seconds, so in half an hour the mouse is reseated on the charger
> pad 60 times.
>
> Microsoft can direct me to a safe driver update, please. That would be
> greatly appreciated. It would be really appropriate if Microsoft would
> correct the error in its driver update for the Laser 8000 mouse (date of
> manufature, 2007).
>
> Mark Stewart, August, September, October 2007

this seems(having a dead battery) more plausible than having a driver tell
the mouse it is at the charging station and only charging for a min or two.
that's what i was trying to understand what you were saying.

--
Licensed Boating Capt. Jonathan Perreault
http://www.AllAboutGames.BraveHost.com
- note: click continue, when it ask about security certificate -

Best Comments From Users:
Vista is satan's way to bring hell to earth. -Me

A common mistake that people make when trying to design something completely
foolproof is to underestimate the ingenuity of complete fools. -Web

No Matter The Problem Even With Linux, It's Microsoft's And Windows's
Faults -Everyone
"Peter" <nobody@discussions.microsoft.com> wrote in message
news:%2396zxgMEIHA.1164@TK2MSFTNGP02.phx.gbl...

>I have the latest software - Intellipoint 6.2 and the same mouse and mine
>charges OK. You have a dead battery on your hands....replace it.
>
> --
> Peter
> Toronto, Canada
> "mark" <mark@discussions.microsoft.com> wrote in message
> news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@microsoft.com...

>> Subject: Problem Laser 8000 Bluetooth Mouse
>>
>> Message: When the mouse is put on the charge pad its green light pulses 8
>> times slowly. Then a red light flashes continuously and rapidly. The
>> mouse's NIMH battery does not charge except for a few minutes of use.
>> Even
>> when the mouse is left on the pad overnight. This problem started early
>> in
>> August when a Vista update included a prompt to update the mouse driver
>> software with a download from Microsoft. The Microsoft download was run
>> and stopped itself with a note that the driver was not compatible. Thatt
>> is when the mouse stopped charging properly.
>>
>> Then late August another Vista prompt to download the updated driver for
>> the mouse, and this time the driver installed. However, the mouse
>> continues to fail to charge except for less than a minute when it is
>> first
>> placed on the charge pad.
>>
>> The mouse battery charge anly lasts a very short while. If I take a half
>> hour to reseat the mouse on the pad every time the rapid red blinking
>> occurs, I can slowly build up the charge. The slow green pulsing lasts
>> about 30 seconds, so in half an hour the mouse is reseated on the charger
>> pad 60 times.
>>
>> Microsoft can direct me to a safe driver update, please. That would be
>> greatly appreciated. It would be really appropriate if Microsoft would
>> correct the error in its driver update for the Laser 8000 mouse (date of
>> manufature, 2007).
>>
>> Mark Stewart, August, September, October 2007

>

The rechargeable battery is dead ... buy a new one... or ask for a
replacement... there is no software problem... Intellipoint only warns you to
recharge it has nothing to do with the recharging itself.

"Computer & Sound System Tech" wrote:

> this seems(having a dead battery) more plausible than having a driver tell
> the mouse it is at the charging station and only charging for a min or two.
> that's what i was trying to understand what you were saying.
>
> --
> Licensed Boating Capt. Jonathan Perreault
> http://www.AllAboutGames.BraveHost.com
> - note: click continue, when it ask about security certificate -
>
> Best Comments From Users:
> Vista is satan's way to bring hell to earth. -Me
>
> A common mistake that people make when trying to design something completely
> foolproof is to underestimate the ingenuity of complete fools. -Web
>
> No Matter The Problem Even With Linux, It's Microsoft's And Windows's
> Faults -Everyone
> "Peter" <nobody@discussions.microsoft.com> wrote in message
> news:%2396zxgMEIHA.1164@TK2MSFTNGP02.phx.gbl...

> >I have the latest software - Intellipoint 6.2 and the same mouse and mine
> >charges OK. You have a dead battery on your hands....replace it.
> >
> > --
> > Peter
> > Toronto, Canada
> > "mark" <mark@discussions.microsoft.com> wrote in message
> > news:0CFED76C-E642-4CD9-BEA1-32803EB3827B@microsoft.com...

> >> Subject: Problem Laser 8000 Bluetooth Mouse
> >>
> >> Message: When the mouse is put on the charge pad its green light pulses 8
> >> times slowly. Then a red light flashes continuously and rapidly. The
> >> mouse's NIMH battery does not charge except for a few minutes of use.
> >> Even
> >> when the mouse is left on the pad overnight. This problem started early
> >> in
> >> August when a Vista update included a prompt to update the mouse driver
> >> software with a download from Microsoft. The Microsoft download was run
> >> and stopped itself with a note that the driver was not compatible. Thatt
> >> is when the mouse stopped charging properly.
> >>
> >> Then late August another Vista prompt to download the updated driver for
> >> the mouse, and this time the driver installed. However, the mouse
> >> continues to fail to charge except for less than a minute when it is
> >> first
> >> placed on the charge pad.
> >>
> >> The mouse battery charge anly lasts a very short while. If I take a half
> >> hour to reseat the mouse on the pad every time the rapid red blinking
> >> occurs, I can slowly build up the charge. The slow green pulsing lasts
> >> about 30 seconds, so in half an hour the mouse is reseated on the charger
> >> pad 60 times.
> >>
> >> Microsoft can direct me to a safe driver update, please. That would be
> >> greatly appreciated. It would be really appropriate if Microsoft would
> >> correct the error in its driver update for the Laser 8000 mouse (date of
> >> manufature, 2007).
> >>
> >> Mark Stewart, August, September, October 2007

> >

>