problem upgrading from vista basic to premium

> That is around the point where the video driver comes into play. You should
> make sure that you have the latest driver for your video card for Vista.
> You could set the machine to do a diagnostic startup if the new video driver
> doesn't fix it.
> You can post your system specs to help someone help you.
>
> "kel" <kel@discussions.microsoft.com> wrote in message
> news7E6A69C-5954-4D4F-BAA1-2EE5812A6988@microsoft.com...

> >I currently have windows vista basic installed on the computer from when i
> > purchased it. i decided i wanted to upgrade to premium using the anytime
> > upgrade and have run into a problem. i purchased the download license from
> > best buy and it is on my desktop and i can start everything fine; but when
> > it
> > gets to the completeing upgrade part it will restart show a black screen
> > for
> > a second and automatically select windows rollback and then the screen
> > comes
> > up and says upgrade unsuccessful. i ran the upgrade advisor and it said i
> > didn't have any problems and could upgrade to premium. i've done this
> > several
> > times and any help would be greatly appreciated.

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