Problem with BCM in 5728

Yes, I am using Outlook with TR in Vista. Are you saying that BCM cannot be
implemented under this build?
Thank you.

Obi

"Techno-Crat" wrote:

> If your using Outlook with out the Tech Refresh in Vista you will have
> issues.
> How ever Installing BCM with the TR failes due to the recent change of
> Outlook
> Catch 22
> "Obialor" <Obialor@discussions.microsoft.com> wrote in message
> news:821C1022-95DE-4398-ADD3-4AC9F907C44F@microsoft.com...

> >I have a problem setting up Business Contact Manager in Outlook under 5728.
> > BCM requires 2 Outlook profiles. I am unable to define a second profile
> > because 5728 denies this when I click on the Mail Icon in the Control
> > Panel
> > in order to create it.
> > Has anybody succeeded in setting up BCM under 5728? Thank you for the
> > ideas.
> > Obi

>
>

Obialor I hope you get this solved here. I had a complicated problem I
solved with a file that remained in an earlier Vista build a few builds ago
when I installed Office and I'll summarize it for you in hopes it could
impact yours. But I strongly urge you also to take advantage of the two
public general outlook groups because they have superb coverage with
multiple MVPs, MVP book authors, and a terrific level of help.


You need to be more specific. BCM in Outlook which--2003 or 2007? Did you
have BCM in for 2003 and then install Outlook 2007 with BCM because there is
a bug where BCM is not fully uninstalling and the file it leaves behind will
interfere with any number of things including having Outlook open up
cleanly at all without IMAPI boxes repeatedly in your face.

***Often problems like yours are caused by either the failure of a file that
was part of BCM to uninstall or installing a later BCM say 2007 over BCM
2003. I'm betting your problem could be the first--failure of a file to
uninstall you need to go find and delete.

Did you install Office 2007 over Office 2003 + BCM? Have you installed BCM
2007 yet? I would certainly expect problems with BCM 2003 and Outlook 2007.
The Diagnostic Service in 2007 won't help. Also before I learned how to fix
this, uninstalling and reinstalling Outlook on XP or Vista doesn't help.
You can see it on both XP and Vista.

The best way to fix this error is to delete C:\Windows\System
32\IrisM32.dll. or whichever file path depending on what volume or drive the
problem is located on.

Did you first uninstall any previous versions properly, in which case I have
seen add/remove fail to remove a file I'm going to show you and cause this.

Often the Imapi error will put incessant multiple boxes in your face that
spring up no mattter how fast you kill them like the pods in the movie "Body
Snatchers."

This error has more than one cause but the major one I'm seeing has to do
with a file that is part of BCM (Business Contact Manager) that Add/Remove
doesn't remove when someone has had a previous version or previous
installation of the same version on a box. It has nothing to do with
installing MSN Messenger or MSN anything, and I believe a close look at the
error will not show MSN but if it does, please paste up the error in its
entirety.

Did any of this happen? Did you have a previous version of OL 03 on one of
your boxes, and in Beta testing OL 07 with Office 2007 did you uninstall the
previous version of Outlook--with Office 03?

On any box that this is happening I want you to try this.

1) Sue Mosher who is one of the best Outlook experts, authors and developers
has written on this error and Sue recommends disabling some add-ins"

Tools | Trust Center | Addins >> It's in the Manage drop-down list at the
bottom of the window.

2) She also recommends at
http://www.pcreview.co.uk/forums/thread-1858724.php
If you don't see the Business Tools menu, BCM probably failed to load when
Outlook started. Run Regedit and go to the
HKLM\Software\Microsoft\Office\Outlook\Addins\Micr osoft.BusinessSolutions.eCRM.OutlookAddin.Connect.
1 key. If the value for LoadBehavior is something other than 3, make a
backup of the registry, edit LoadBehavior to set it to 3, then restart
Outlook.
You can also check Help | About Microsoft Outlook | Disabled Items.


Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

I have seen this deployed and done it on boxes with your problem and it
doesn't always fix this error. You can often use Outlook but the boxes are
in your face all over the desktop.

3) What I've found is key(and no reason not to try the above steps is to add
this:

Delete C:\Windows\System 32\IrisM32.dll. or whichever volumne that the
\Windows\System 32\IrisM32.dll. is found on --find it; delete it.


The culprit for me was C:\Windows\System 32\IrisM32.dll which is directly
associated with BCM 2003.

1) I used to have BCM 2003 in Add/Remove and it wouldn't remove. Finally it
disappeared. I am not sure however if uninstalling Office 2003 had any
impact on this, because in order to get in Outlook 2007 of course, I had to
uninstall Outlook 2003 in the first place. I realized this when Outlook
2007 would not install so I selectively uninstalled OL 2003 and reinstalled
Outlook 2007 with no trouble.

I had uninstalled Office 2003 which I had in concomitantly with Office 2007
(for comparison purposes) after your message. When I went looking for BCM
2003's files, .dlls I couldn't find them in the Office folders, and I had
used the Windows Installer Cleanup Utility. When I installed the Office
2007 trial it does not contain BCM in its Office plus package, although they
do offer it as a Beta separately according to the listings of Beta 2007
installs from the Office site.

After many googles and reading many associations of this with anything from
Norton often to Quick Books, and several other 3rd party apps, I found an
association of this with C:\Windows\System 32\IrisM32.dll. After checking
the properties of this .dll , and seeing that it was associated with BCM
2003, (and since I had no need for that and you suggested that obviously BCM
any component 2003 was likely to cause problems with BCM 2007and setting a
restore point just in case, I deleted it and the problem vanished.

Good luck,

CH


"Obialor" <Obialor@discussions.microsoft.com> wrote in message
news:821C1022-95DE-4398-ADD3-4AC9F907C44F@microsoft.com...

>I have a problem setting up Business Contact Manager in Outlook under 5728.
> BCM requires 2 Outlook profiles. I am unable to define a second profile
> because 5728 denies this when I click on the Mail Icon in the Control
> Panel
> in order to create it.
> Has anybody succeeded in setting up BCM under 5728? Thank you for the
> ideas.
> Obi

Chad:

Thank you very much for such a comprehensive reply. My scenario is as
follows: I stopped using Ms Office 2003 and BCM 2003 when I started beta
testing in June. BCM has worked for me through Vista Beta 2, Pre-RC1 and RCI
5600. It became problematic with the installation of 5728. I installed Ms
Office 2007 TR and BCM TR. When BCM tool menu did not appear in OL after the
installation, I went to Control Panel to create a new profile in Mail. Thats
when I noticed that I cannot create a new profile in Mail. Please try to see
if you can create a new email profile in Mail.
What I have decided to do entretemps is to wait for the new build 5743 which
I learn is due out on Friday. I will see if it solves the issue.
You mention some interesting help for OL, example Sue. Do you have the web
address?

Obialor


"Chad Harris" wrote:

> Obialor I hope you get this solved here. I had a complicated problem I
> solved with a file that remained in an earlier Vista build a few builds ago
> when I installed Office and I'll summarize it for you in hopes it could
> impact yours. But I strongly urge you also to take advantage of the two
> public general outlook groups because they have superb coverage with
> multiple MVPs, MVP book authors, and a terrific level of help.
>
>
> You need to be more specific. BCM in Outlook which--2003 or 2007? Did you
> have BCM in for 2003 and then install Outlook 2007 with BCM because there is
> a bug where BCM is not fully uninstalling and the file it leaves behind will
> interfere with any number of things including having Outlook open up
> cleanly at all without IMAPI boxes repeatedly in your face.
>
> ***Often problems like yours are caused by either the failure of a file that
> was part of BCM to uninstall or installing a later BCM say 2007 over BCM
> 2003. I'm betting your problem could be the first--failure of a file to
> uninstall you need to go find and delete.
>
> Did you install Office 2007 over Office 2003 + BCM? Have you installed BCM
> 2007 yet? I would certainly expect problems with BCM 2003 and Outlook 2007.
> The Diagnostic Service in 2007 won't help. Also before I learned how to fix
> this, uninstalling and reinstalling Outlook on XP or Vista doesn't help.
> You can see it on both XP and Vista.
>
> The best way to fix this error is to delete C:\Windows\System
> 32\IrisM32.dll. or whichever file path depending on what volume or drive the
> problem is located on.
>
> Did you first uninstall any previous versions properly, in which case I have
> seen add/remove fail to remove a file I'm going to show you and cause this.
>
> Often the Imapi error will put incessant multiple boxes in your face that
> spring up no mattter how fast you kill them like the pods in the movie "Body
> Snatchers."
>
> This error has more than one cause but the major one I'm seeing has to do
> with a file that is part of BCM (Business Contact Manager) that Add/Remove
> doesn't remove when someone has had a previous version or previous
> installation of the same version on a box. It has nothing to do with
> installing MSN Messenger or MSN anything, and I believe a close look at the
> error will not show MSN but if it does, please paste up the error in its
> entirety.
>
> Did any of this happen? Did you have a previous version of OL 03 on one of
> your boxes, and in Beta testing OL 07 with Office 2007 did you uninstall the
> previous version of Outlook--with Office 03?
>
> On any box that this is happening I want you to try this.
>
> 1) Sue Mosher who is one of the best Outlook experts, authors and developers
> has written on this error and Sue recommends disabling some add-ins"
>
> Tools | Trust Center | Addins >> It's in the Manage drop-down list at the
> bottom of the window.
>
> 2) She also recommends at
> http://www.pcreview.co.uk/forums/thread-1858724.php
> If you don't see the Business Tools menu, BCM probably failed to load when
> Outlook started. Run Regedit and go to the
> HKLM\Software\Microsoft\Office\Outlook\Addins\Micr osoft.BusinessSolutions.eCRM.OutlookAddin.Connect.
> 1 key. If the value for LoadBehavior is something other than 3, make a
> backup of the registry, edit LoadBehavior to set it to 3, then restart
> Outlook.
> You can also check Help | About Microsoft Outlook | Disabled Items.
>
>
> Sue Mosher, Outlook MVP
> Author of Configuring Microsoft Outlook 2003
> http://www.turtleflock.com/olconfig/index.htm
> and Microsoft Outlook Programming - Jumpstart for
> Administrators, Power Users, and Developers
> http://www.outlookcode.com/jumpstart.aspx
>
> I have seen this deployed and done it on boxes with your problem and it
> doesn't always fix this error. You can often use Outlook but the boxes are
> in your face all over the desktop.
>
> 3) What I've found is key(and no reason not to try the above steps is to add
> this:
>
> Delete C:\Windows\System 32\IrisM32.dll. or whichever volumne that the
> \Windows\System 32\IrisM32.dll. is found on --find it; delete it.
>
>
> The culprit for me was C:\Windows\System 32\IrisM32.dll which is directly
> associated with BCM 2003.
>
> 1) I used to have BCM 2003 in Add/Remove and it wouldn't remove. Finally it
> disappeared. I am not sure however if uninstalling Office 2003 had any
> impact on this, because in order to get in Outlook 2007 of course, I had to
> uninstall Outlook 2003 in the first place. I realized this when Outlook
> 2007 would not install so I selectively uninstalled OL 2003 and reinstalled
> Outlook 2007 with no trouble.
>
> I had uninstalled Office 2003 which I had in concomitantly with Office 2007
> (for comparison purposes) after your message. When I went looking for BCM
> 2003's files, .dlls I couldn't find them in the Office folders, and I had
> used the Windows Installer Cleanup Utility. When I installed the Office
> 2007 trial it does not contain BCM in its Office plus package, although they
> do offer it as a Beta separately according to the listings of Beta 2007
> installs from the Office site.
>
> After many googles and reading many associations of this with anything from
> Norton often to Quick Books, and several other 3rd party apps, I found an
> association of this with C:\Windows\System 32\IrisM32.dll. After checking
> the properties of this .dll , and seeing that it was associated with BCM
> 2003, (and since I had no need for that and you suggested that obviously BCM
> any component 2003 was likely to cause problems with BCM 2007and setting a
> restore point just in case, I deleted it and the problem vanished.
>
> Good luck,
>
> CH
>
>
> "Obialor" <Obialor@discussions.microsoft.com> wrote in message
> news:821C1022-95DE-4398-ADD3-4AC9F907C44F@microsoft.com...

> >I have a problem setting up Business Contact Manager in Outlook under 5728.
> > BCM requires 2 Outlook profiles. I am unable to define a second profile
> > because 5728 denies this when I click on the Mail Icon in the Control
> > Panel
> > in order to create it.
> > Has anybody succeeded in setting up BCM under 5728? Thank you for the
> > ideas.
> > Obi

>
>
>

Obialor--

1) They'll probably drop 5743 early Fri morning or Fri night but I don't
think that any of your problem is with Vista--I think it's with BCM files.

2) Sue is incredibly helpful and on all the Outlook groups all the time and
is a longtime MVP and consultant for Outlook development. You just have to
go there to see. She has several books out on Outlook including a recent
one.

http://www.outlookcode.com/

Also you might want to checkout http://www.slipstick.com/ which is an
excellent resource for Outlook and Patricia Cordoza's (another Outlook and
BCM expert) blog here: http://blogs.officezealot.com/cardoza/

3) MSFT has a public group for BCM--just put business contact manager in
search if you're using OE or it's here on the web

http://groups.google.com/groups/sear...ic&qt_s=Search

but I much prefer the NNTP reader interface and you will too if you're not
using it. I'd put your problem up on the BCM group where the experts
working with it on a daily basis on that including often MSFT team members
can focus on it.

Good luck,

CH



"Obialor" <Obialor@discussions.microsoft.com> wrote in message
news:6A46DA9E-0817-4647-867D-06ED27227DAA@microsoft.com...

> Chad:
>
> Thank you very much for such a comprehensive reply. My scenario is as
> follows: I stopped using Ms Office 2003 and BCM 2003 when I started beta
> testing in June. BCM has worked for me through Vista Beta 2, Pre-RC1 and
> RCI
> 5600. It became problematic with the installation of 5728. I installed
> Ms
> Office 2007 TR and BCM TR. When BCM tool menu did not appear in OL after
> the
> installation, I went to Control Panel to create a new profile in Mail.
> Thats
> when I noticed that I cannot create a new profile in Mail. Please try to
> see
> if you can create a new email profile in Mail.
> What I have decided to do entretemps is to wait for the new build 5743
> which
> I learn is due out on Friday. I will see if it solves the issue.
> You mention some interesting help for OL, example Sue. Do you have the
> web
> address?
>
> Obialor
>
>
> "Chad Harris" wrote:
>

>> Obialor I hope you get this solved here. I had a complicated problem I
>> solved with a file that remained in an earlier Vista build a few builds
>> ago
>> when I installed Office and I'll summarize it for you in hopes it could
>> impact yours. But I strongly urge you also to take advantage of the two
>> public general outlook groups because they have superb coverage with
>> multiple MVPs, MVP book authors, and a terrific level of help.
>>
>>
>> You need to be more specific. BCM in Outlook which--2003 or 2007? Did
>> you
>> have BCM in for 2003 and then install Outlook 2007 with BCM because there
>> is
>> a bug where BCM is not fully uninstalling and the file it leaves behind
>> will
>> interfere with any number of things including having Outlook open up
>> cleanly at all without IMAPI boxes repeatedly in your face.
>>
>> ***Often problems like yours are caused by either the failure of a file
>> that
>> was part of BCM to uninstall or installing a later BCM say 2007 over BCM
>> 2003. I'm betting your problem could be the first--failure of a file to
>> uninstall you need to go find and delete.
>>
>> Did you install Office 2007 over Office 2003 + BCM? Have you installed
>> BCM
>> 2007 yet? I would certainly expect problems with BCM 2003 and Outlook
>> 2007.
>> The Diagnostic Service in 2007 won't help. Also before I learned how to
>> fix
>> this, uninstalling and reinstalling Outlook on XP or Vista doesn't help.
>> You can see it on both XP and Vista.
>>
>> The best way to fix this error is to delete C:\Windows\System
>> 32\IrisM32.dll. or whichever file path depending on what volume or drive
>> the
>> problem is located on.
>>
>> Did you first uninstall any previous versions properly, in which case I
>> have
>> seen add/remove fail to remove a file I'm going to show you and cause
>> this.
>>
>> Often the Imapi error will put incessant multiple boxes in your face that
>> spring up no mattter how fast you kill them like the pods in the movie
>> "Body
>> Snatchers."
>>
>> This error has more than one cause but the major one I'm seeing has to do
>> with a file that is part of BCM (Business Contact Manager) that
>> Add/Remove
>> doesn't remove when someone has had a previous version or previous
>> installation of the same version on a box. It has nothing to do with
>> installing MSN Messenger or MSN anything, and I believe a close look at
>> the
>> error will not show MSN but if it does, please paste up the error in its
>> entirety.
>>
>> Did any of this happen? Did you have a previous version of OL 03 on one
>> of
>> your boxes, and in Beta testing OL 07 with Office 2007 did you uninstall
>> the
>> previous version of Outlook--with Office 03?
>>
>> On any box that this is happening I want you to try this.
>>
>> 1) Sue Mosher who is one of the best Outlook experts, authors and
>> developers
>> has written on this error and Sue recommends disabling some add-ins"
>>
>> Tools | Trust Center | Addins >> It's in the Manage drop-down list at the
>> bottom of the window.
>>
>> 2) She also recommends at
>> http://www.pcreview.co.uk/forums/thread-1858724.php
>> If you don't see the Business Tools menu, BCM probably failed to load
>> when
>> Outlook started. Run Regedit and go to the
>> HKLM\Software\Microsoft\Office\Outlook\Addins\Micr osoft.BusinessSolutions.eCRM.OutlookAddin.Connect.
>> 1 key. If the value for LoadBehavior is something other than 3, make a
>> backup of the registry, edit LoadBehavior to set it to 3, then restart
>> Outlook.
>> You can also check Help | About Microsoft Outlook | Disabled Items.
>>
>>
>> Sue Mosher, Outlook MVP
>> Author of Configuring Microsoft Outlook 2003
>> http://www.turtleflock.com/olconfig/index.htm
>> and Microsoft Outlook Programming - Jumpstart for
>> Administrators, Power Users, and Developers
>> http://www.outlookcode.com/jumpstart.aspx
>>
>> I have seen this deployed and done it on boxes with your problem and it
>> doesn't always fix this error. You can often use Outlook but the boxes
>> are
>> in your face all over the desktop.
>>
>> 3) What I've found is key(and no reason not to try the above steps is to
>> add
>> this:
>>
>> Delete C:\Windows\System 32\IrisM32.dll. or whichever volumne that the
>> \Windows\System 32\IrisM32.dll. is found on --find it; delete it.
>>
>>
>> The culprit for me was C:\Windows\System 32\IrisM32.dll which is directly
>> associated with BCM 2003.
>>
>> 1) I used to have BCM 2003 in Add/Remove and it wouldn't remove. Finally
>> it
>> disappeared. I am not sure however if uninstalling Office 2003 had any
>> impact on this, because in order to get in Outlook 2007 of course, I had
>> to
>> uninstall Outlook 2003 in the first place. I realized this when Outlook
>> 2007 would not install so I selectively uninstalled OL 2003 and
>> reinstalled
>> Outlook 2007 with no trouble.
>>
>> I had uninstalled Office 2003 which I had in concomitantly with Office
>> 2007
>> (for comparison purposes) after your message. When I went looking for
>> BCM
>> 2003's files, .dlls I couldn't find them in the Office folders, and I had
>> used the Windows Installer Cleanup Utility. When I installed the Office
>> 2007 trial it does not contain BCM in its Office plus package, although
>> they
>> do offer it as a Beta separately according to the listings of Beta 2007
>> installs from the Office site.
>>
>> After many googles and reading many associations of this with anything
>> from
>> Norton often to Quick Books, and several other 3rd party apps, I found an
>> association of this with C:\Windows\System 32\IrisM32.dll. After
>> checking
>> the properties of this .dll , and seeing that it was associated with BCM
>> 2003, (and since I had no need for that and you suggested that obviously
>> BCM
>> any component 2003 was likely to cause problems with BCM 2007and setting
>> a
>> restore point just in case, I deleted it and the problem vanished.
>>
>> Good luck,
>>
>> CH
>>
>>
>> "Obialor" <Obialor@discussions.microsoft.com> wrote in message
>> news:821C1022-95DE-4398-ADD3-4AC9F907C44F@microsoft.com...

>> >I have a problem setting up Business Contact Manager in Outlook under
>> >5728.
>> > BCM requires 2 Outlook profiles. I am unable to define a second
>> > profile
>> > because 5728 denies this when I click on the Mail Icon in the Control
>> > Panel
>> > in order to create it.
>> > Has anybody succeeded in setting up BCM under 5728? Thank you for the
>> > ideas.
>> > Obi

>>
>>
>>

Chad:

I like Outlook a lot. The reason why I use Ms Office instead of the Open
Office is because of Outlook. I see you are expert yourself. I appreciate
very much your help and all the references you have pointed me to. I will
check them out. What is NNTP and OE?

Obi

"Chad Harris" wrote:

> Obialor--
>
> 1) They'll probably drop 5743 early Fri morning or Fri night but I don't
> think that any of your problem is with Vista--I think it's with BCM files.
>
> 2) Sue is incredibly helpful and on all the Outlook groups all the time and
> is a longtime MVP and consultant for Outlook development. You just have to
> go there to see. She has several books out on Outlook including a recent
> one.
>
> http://www.outlookcode.com/
>
> Also you might want to checkout http://www.slipstick.com/ which is an
> excellent resource for Outlook and Patricia Cordoza's (another Outlook and
> BCM expert) blog here: http://blogs.officezealot.com/cardoza/
>
> 3) MSFT has a public group for BCM--just put business contact manager in
> search if you're using OE or it's here on the web
>
> http://groups.google.com/groups/sear...ic&qt_s=Search
>
> but I much prefer the NNTP reader interface and you will too if you're not
> using it. I'd put your problem up on the BCM group where the experts
> working with it on a daily basis on that including often MSFT team members
> can focus on it.
>
> Good luck,
>
> CH
>
>
>
> "Obialor" <Obialor@discussions.microsoft.com> wrote in message
> news:6A46DA9E-0817-4647-867D-06ED27227DAA@microsoft.com...

> > Chad:
> >
> > Thank you very much for such a comprehensive reply. My scenario is as
> > follows: I stopped using Ms Office 2003 and BCM 2003 when I started beta
> > testing in June. BCM has worked for me through Vista Beta 2, Pre-RC1 and
> > RCI
> > 5600. It became problematic with the installation of 5728. I installed
> > Ms
> > Office 2007 TR and BCM TR. When BCM tool menu did not appear in OL after
> > the
> > installation, I went to Control Panel to create a new profile in Mail.
> > Thats
> > when I noticed that I cannot create a new profile in Mail. Please try to
> > see
> > if you can create a new email profile in Mail.
> > What I have decided to do entretemps is to wait for the new build 5743
> > which
> > I learn is due out on Friday. I will see if it solves the issue.
> > You mention some interesting help for OL, example Sue. Do you have the
> > web
> > address?
> >
> > Obialor
> >
> >
> > "Chad Harris" wrote:
> >

> >> Obialor I hope you get this solved here. I had a complicated problem I
> >> solved with a file that remained in an earlier Vista build a few builds
> >> ago
> >> when I installed Office and I'll summarize it for you in hopes it could
> >> impact yours. But I strongly urge you also to take advantage of the two
> >> public general outlook groups because they have superb coverage with
> >> multiple MVPs, MVP book authors, and a terrific level of help.
> >>
> >>
> >> You need to be more specific. BCM in Outlook which--2003 or 2007? Did
> >> you
> >> have BCM in for 2003 and then install Outlook 2007 with BCM because there
> >> is
> >> a bug where BCM is not fully uninstalling and the file it leaves behind
> >> will
> >> interfere with any number of things including having Outlook open up
> >> cleanly at all without IMAPI boxes repeatedly in your face.
> >>
> >> ***Often problems like yours are caused by either the failure of a file
> >> that
> >> was part of BCM to uninstall or installing a later BCM say 2007 over BCM
> >> 2003. I'm betting your problem could be the first--failure of a file to
> >> uninstall you need to go find and delete.
> >>
> >> Did you install Office 2007 over Office 2003 + BCM? Have you installed
> >> BCM
> >> 2007 yet? I would certainly expect problems with BCM 2003 and Outlook
> >> 2007.
> >> The Diagnostic Service in 2007 won't help. Also before I learned how to
> >> fix
> >> this, uninstalling and reinstalling Outlook on XP or Vista doesn't help.
> >> You can see it on both XP and Vista.
> >>
> >> The best way to fix this error is to delete C:\Windows\System
> >> 32\IrisM32.dll. or whichever file path depending on what volume or drive
> >> the
> >> problem is located on.
> >>
> >> Did you first uninstall any previous versions properly, in which case I
> >> have
> >> seen add/remove fail to remove a file I'm going to show you and cause
> >> this.
> >>
> >> Often the Imapi error will put incessant multiple boxes in your face that
> >> spring up no mattter how fast you kill them like the pods in the movie
> >> "Body
> >> Snatchers."
> >>
> >> This error has more than one cause but the major one I'm seeing has to do
> >> with a file that is part of BCM (Business Contact Manager) that
> >> Add/Remove
> >> doesn't remove when someone has had a previous version or previous
> >> installation of the same version on a box. It has nothing to do with
> >> installing MSN Messenger or MSN anything, and I believe a close look at
> >> the
> >> error will not show MSN but if it does, please paste up the error in its
> >> entirety.
> >>
> >> Did any of this happen? Did you have a previous version of OL 03 on one
> >> of
> >> your boxes, and in Beta testing OL 07 with Office 2007 did you uninstall
> >> the
> >> previous version of Outlook--with Office 03?
> >>
> >> On any box that this is happening I want you to try this.
> >>
> >> 1) Sue Mosher who is one of the best Outlook experts, authors and
> >> developers
> >> has written on this error and Sue recommends disabling some add-ins"
> >>
> >> Tools | Trust Center | Addins >> It's in the Manage drop-down list at the
> >> bottom of the window.
> >>
> >> 2) She also recommends at
> >> http://www.pcreview.co.uk/forums/thread-1858724.php
> >> If you don't see the Business Tools menu, BCM probably failed to load
> >> when
> >> Outlook started. Run Regedit and go to the
> >> HKLM\Software\Microsoft\Office\Outlook\Addins\Micr osoft.BusinessSolutions.eCRM.OutlookAddin.Connect.
> >> 1 key. If the value for LoadBehavior is something other than 3, make a
> >> backup of the registry, edit LoadBehavior to set it to 3, then restart
> >> Outlook.
> >> You can also check Help | About Microsoft Outlook | Disabled Items.
> >>
> >>
> >> Sue Mosher, Outlook MVP
> >> Author of Configuring Microsoft Outlook 2003
> >> http://www.turtleflock.com/olconfig/index.htm
> >> and Microsoft Outlook Programming - Jumpstart for
> >> Administrators, Power Users, and Developers
> >> http://www.outlookcode.com/jumpstart.aspx
> >>
> >> I have seen this deployed and done it on boxes with your problem and it
> >> doesn't always fix this error. You can often use Outlook but the boxes
> >> are
> >> in your face all over the desktop.
> >>
> >> 3) What I've found is key(and no reason not to try the above steps is to
> >> add
> >> this:
> >>
> >> Delete C:\Windows\System 32\IrisM32.dll. or whichever volumne that the
> >> \Windows\System 32\IrisM32.dll. is found on --find it; delete it.
> >>
> >>
> >> The culprit for me was C:\Windows\System 32\IrisM32.dll which is directly
> >> associated with BCM 2003.
> >>
> >> 1) I used to have BCM 2003 in Add/Remove and it wouldn't remove. Finally
> >> it
> >> disappeared. I am not sure however if uninstalling Office 2003 had any
> >> impact on this, because in order to get in Outlook 2007 of course, I had
> >> to
> >> uninstall Outlook 2003 in the first place. I realized this when Outlook
> >> 2007 would not install so I selectively uninstalled OL 2003 and
> >> reinstalled
> >> Outlook 2007 with no trouble.
> >>
> >> I had uninstalled Office 2003 which I had in concomitantly with Office
> >> 2007
> >> (for comparison purposes) after your message. When I went looking for
> >> BCM
> >> 2003's files, .dlls I couldn't find them in the Office folders, and I had
> >> used the Windows Installer Cleanup Utility. When I installed the Office
> >> 2007 trial it does not contain BCM in its Office plus package, although
> >> they
> >> do offer it as a Beta separately according to the listings of Beta 2007
> >> installs from the Office site.
> >>
> >> After many googles and reading many associations of this with anything
> >> from
> >> Norton often to Quick Books, and several other 3rd party apps, I found an
> >> association of this with C:\Windows\System 32\IrisM32.dll. After
> >> checking
> >> the properties of this .dll , and seeing that it was associated with BCM
> >> 2003, (and since I had no need for that and you suggested that obviously
> >> BCM
> >> any component 2003 was likely to cause problems with BCM 2007and setting
> >> a
> >> restore point just in case, I deleted it and the problem vanished.
> >>
> >> Good luck,
> >>
> >> CH
> >>
> >>
> >> "Obialor" <Obialor@discussions.microsoft.com> wrote in message
> >> news:821C1022-95DE-4398-ADD3-4AC9F907C44F@microsoft.com...
> >> >I have a problem setting up Business Contact Manager in Outlook under
> >> >5728.
> >> > BCM requires 2 Outlook profiles. I am unable to define a second
> >> > profile
> >> > because 5728 denies this when I click on the Mail Icon in the Control
> >> > Panel
> >> > in order to create it.
> >> > Has anybody succeeded in setting up BCM under 5728? Thank you for the
> >> > ideas.
> >> > Obi
> >>
> >>
> >>

>
>
>

OB--

I'm not any kind of OL expert. The people who help on the OL groups are.
The people I linked you to are. NNTP is the way I read this group.

http://www.newsreaders.com/win/clients.html

I configure Outlook Express or in Vista Windows Mail to read newsgroups. In
Vista it's a simple couple clicks with MSFT help.

In OE


Viewing and Posting to Newsgroups from MSFT
http://www.microsoft.com/windows/ie/...ewsgroups.mspx
and
How To Set up Newsgroups in OE
http://www.michaelstevenstech.com/ou...snewreader.htm

CH


"Obialor" <Obialor@discussions.microsoft.com> wrote in message
news:A39EB8DB-FBA1-40AE-9CB0-55BE32F76101@microsoft.com...

> Chad:
>
> I like Outlook a lot. The reason why I use Ms Office instead of the Open
> Office is because of Outlook. I see you are expert yourself. I
> appreciate
> very much your help and all the references you have pointed me to. I will
> check them out. What is NNTP and OE?
>
> Obi
>
> "Chad Harris" wrote:
>

>> Obialor--
>>
>> 1) They'll probably drop 5743 early Fri morning or Fri night but I don't
>> think that any of your problem is with Vista--I think it's with BCM
>> files.
>>
>> 2) Sue is incredibly helpful and on all the Outlook groups all the time
>> and
>> is a longtime MVP and consultant for Outlook development. You just have
>> to
>> go there to see. She has several books out on Outlook including a recent
>> one.
>>
>> http://www.outlookcode.com/
>>
>> Also you might want to checkout http://www.slipstick.com/ which is an
>> excellent resource for Outlook and Patricia Cordoza's (another Outlook
>> and
>> BCM expert) blog here: http://blogs.officezealot.com/cardoza/
>>
>> 3) MSFT has a public group for BCM--just put business contact manager in
>> search if you're using OE or it's here on the web
>>
>> http://groups.google.com/groups/sear...ic&qt_s=Search
>>
>> but I much prefer the NNTP reader interface and you will too if you're
>> not
>> using it. I'd put your problem up on the BCM group where the experts
>> working with it on a daily basis on that including often MSFT team
>> members
>> can focus on it.
>>
>> Good luck,
>>
>> CH
>>
>>
>>
>> "Obialor" <Obialor@discussions.microsoft.com> wrote in message
>> news:6A46DA9E-0817-4647-867D-06ED27227DAA@microsoft.com...

>> > Chad:
>> >
>> > Thank you very much for such a comprehensive reply. My scenario is as
>> > follows: I stopped using Ms Office 2003 and BCM 2003 when I started
>> > beta
>> > testing in June. BCM has worked for me through Vista Beta 2, Pre-RC1
>> > and
>> > RCI
>> > 5600. It became problematic with the installation of 5728. I
>> > installed
>> > Ms
>> > Office 2007 TR and BCM TR. When BCM tool menu did not appear in OL
>> > after
>> > the
>> > installation, I went to Control Panel to create a new profile in Mail.
>> > Thats
>> > when I noticed that I cannot create a new profile in Mail. Please try
>> > to
>> > see
>> > if you can create a new email profile in Mail.
>> > What I have decided to do entretemps is to wait for the new build 5743
>> > which
>> > I learn is due out on Friday. I will see if it solves the issue.
>> > You mention some interesting help for OL, example Sue. Do you have the
>> > web
>> > address?
>> >
>> > Obialor
>> >
>> >
>> > "Chad Harris" wrote:
>> >
>> >> Obialor I hope you get this solved here. I had a complicated problem
>> >> I
>> >> solved with a file that remained in an earlier Vista build a few
>> >> builds
>> >> ago
>> >> when I installed Office and I'll summarize it for you in hopes it
>> >> could
>> >> impact yours. But I strongly urge you also to take advantage of the
>> >> two
>> >> public general outlook groups because they have superb coverage with
>> >> multiple MVPs, MVP book authors, and a terrific level of help.
>> >>
>> >>
>> >> You need to be more specific. BCM in Outlook which--2003 or 2007?
>> >> Did
>> >> you
>> >> have BCM in for 2003 and then install Outlook 2007 with BCM because
>> >> there
>> >> is
>> >> a bug where BCM is not fully uninstalling and the file it leaves
>> >> behind
>> >> will
>> >> interfere with any number of things including having Outlook open up
>> >> cleanly at all without IMAPI boxes repeatedly in your face.
>> >>
>> >> ***Often problems like yours are caused by either the failure of a
>> >> file
>> >> that
>> >> was part of BCM to uninstall or installing a later BCM say 2007 over
>> >> BCM
>> >> 2003. I'm betting your problem could be the first--failure of a file
>> >> to
>> >> uninstall you need to go find and delete.
>> >>
>> >> Did you install Office 2007 over Office 2003 + BCM? Have you
>> >> installed
>> >> BCM
>> >> 2007 yet? I would certainly expect problems with BCM 2003 and Outlook
>> >> 2007.
>> >> The Diagnostic Service in 2007 won't help. Also before I learned how
>> >> to
>> >> fix
>> >> this, uninstalling and reinstalling Outlook on XP or Vista doesn't
>> >> help.
>> >> You can see it on both XP and Vista.
>> >>
>> >> The best way to fix this error is to delete C:\Windows\System
>> >> 32\IrisM32.dll. or whichever file path depending on what volume or
>> >> drive
>> >> the
>> >> problem is located on.
>> >>
>> >> Did you first uninstall any previous versions properly, in which case
>> >> I
>> >> have
>> >> seen add/remove fail to remove a file I'm going to show you and cause
>> >> this.
>> >>
>> >> Often the Imapi error will put incessant multiple boxes in your face
>> >> that
>> >> spring up no mattter how fast you kill them like the pods in the movie
>> >> "Body
>> >> Snatchers."
>> >>
>> >> This error has more than one cause but the major one I'm seeing has to
>> >> do
>> >> with a file that is part of BCM (Business Contact Manager) that
>> >> Add/Remove
>> >> doesn't remove when someone has had a previous version or previous
>> >> installation of the same version on a box. It has nothing to do with
>> >> installing MSN Messenger or MSN anything, and I believe a close look
>> >> at
>> >> the
>> >> error will not show MSN but if it does, please paste up the error in
>> >> its
>> >> entirety.
>> >>
>> >> Did any of this happen? Did you have a previous version of OL 03 on
>> >> one
>> >> of
>> >> your boxes, and in Beta testing OL 07 with Office 2007 did you
>> >> uninstall
>> >> the
>> >> previous version of Outlook--with Office 03?
>> >>
>> >> On any box that this is happening I want you to try this.
>> >>
>> >> 1) Sue Mosher who is one of the best Outlook experts, authors and
>> >> developers
>> >> has written on this error and Sue recommends disabling some add-ins"
>> >>
>> >> Tools | Trust Center | Addins >> It's in the Manage drop-down list at
>> >> the
>> >> bottom of the window.
>> >>
>> >> 2) She also recommends at
>> >> http://www.pcreview.co.uk/forums/thread-1858724.php
>> >> If you don't see the Business Tools menu, BCM probably failed to load
>> >> when
>> >> Outlook started. Run Regedit and go to the
>> >> HKLM\Software\Microsoft\Office\Outlook\Addins\Micr osoft.BusinessSolutions.eCRM.OutlookAddin.Connect.
>> >> 1 key. If the value for LoadBehavior is something other than 3, make a
>> >> backup of the registry, edit LoadBehavior to set it to 3, then restart
>> >> Outlook.
>> >> You can also check Help | About Microsoft Outlook | Disabled Items.
>> >>
>> >>
>> >> Sue Mosher, Outlook MVP
>> >> Author of Configuring Microsoft Outlook 2003
>> >> http://www.turtleflock.com/olconfig/index.htm
>> >> and Microsoft Outlook Programming - Jumpstart for
>> >> Administrators, Power Users, and Developers
>> >> http://www.outlookcode.com/jumpstart.aspx
>> >>
>> >> I have seen this deployed and done it on boxes with your problem and
>> >> it
>> >> doesn't always fix this error. You can often use Outlook but the
>> >> boxes
>> >> are
>> >> in your face all over the desktop.
>> >>
>> >> 3) What I've found is key(and no reason not to try the above steps is
>> >> to
>> >> add
>> >> this:
>> >>
>> >> Delete C:\Windows\System 32\IrisM32.dll. or whichever volumne that the
>> >> \Windows\System 32\IrisM32.dll. is found on --find it; delete it.
>> >>
>> >>
>> >> The culprit for me was C:\Windows\System 32\IrisM32.dll which is
>> >> directly
>> >> associated with BCM 2003.
>> >>
>> >> 1) I used to have BCM 2003 in Add/Remove and it wouldn't remove.
>> >> Finally
>> >> it
>> >> disappeared. I am not sure however if uninstalling Office 2003 had
>> >> any
>> >> impact on this, because in order to get in Outlook 2007 of course, I
>> >> had
>> >> to
>> >> uninstall Outlook 2003 in the first place. I realized this when
>> >> Outlook
>> >> 2007 would not install so I selectively uninstalled OL 2003 and
>> >> reinstalled
>> >> Outlook 2007 with no trouble.
>> >>
>> >> I had uninstalled Office 2003 which I had in concomitantly with
>> >> Office
>> >> 2007
>> >> (for comparison purposes) after your message. When I went looking for
>> >> BCM
>> >> 2003's files, .dlls I couldn't find them in the Office folders, and I
>> >> had
>> >> used the Windows Installer Cleanup Utility. When I installed the
>> >> Office
>> >> 2007 trial it does not contain BCM in its Office plus package,
>> >> although
>> >> they
>> >> do offer it as a Beta separately according to the listings of Beta
>> >> 2007
>> >> installs from the Office site.
>> >>
>> >> After many googles and reading many associations of this with anything
>> >> from
>> >> Norton often to Quick Books, and several other 3rd party apps, I found
>> >> an
>> >> association of this with C:\Windows\System 32\IrisM32.dll. After
>> >> checking
>> >> the properties of this .dll , and seeing that it was associated with
>> >> BCM
>> >> 2003, (and since I had no need for that and you suggested that
>> >> obviously
>> >> BCM
>> >> any component 2003 was likely to cause problems with BCM 2007and
>> >> setting
>> >> a
>> >> restore point just in case, I deleted it and the problem vanished.
>> >>
>> >> Good luck,
>> >>
>> >> CH
>> >>
>> >>
>> >> "Obialor" <Obialor@discussions.microsoft.com> wrote in message
>> >> news:821C1022-95DE-4398-ADD3-4AC9F907C44F@microsoft.com...
>> >> >I have a problem setting up Business Contact Manager in Outlook under
>> >> >5728.
>> >> > BCM requires 2 Outlook profiles. I am unable to define a second
>> >> > profile
>> >> > because 5728 denies this when I click on the Mail Icon in the
>> >> > Control
>> >> > Panel
>> >> > in order to create it.
>> >> > Has anybody succeeded in setting up BCM under 5728? Thank you for
>> >> > the
>> >> > ideas.
>> >> > Obi
>> >>
>> >>
>> >>

>>
>>
>>