Problem with scanner and Windows Photo Gallery

Posted: 04-13-2007, 01:05 AM

Glenn Shaw

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My brother is having problems with his scanner and Windows Photo Gallery.

He has a Canon CanoScan N670U USB-powered flatbed scanner connected to his
PC, which is running Vista Home Premium. He has installed the latest Vista-
compatible drivers and software for the N670U, and has verified the
installation in the Scanners and Cameras Control Panel.

However, when he tries to scan an image into Windows Photo Gallery, the
scanner doesn't show up in the device list in the Import Pictures and Video
dialog (File > Import from Camera or Scanner...).

What's keeping the scanner from being recognized by Windows Photo Gallery,
and how can he fix this problem?

Thanks in advance.

--
Glenn Shaw • Indianapolis, IN USA
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