problems deleting mails

I've been having the exact same problem since yesterday afternoon.

~Alyssa

"MARK" wrote:

> For some reason, when I open up Windows Mail, the email I have in my inbox
> says "Message cannot be displayed. Windows Mail encountered an unexplained
> problem while displaying this message. Check your computer for low memory or
> low disk space and try again." This is not the case. When I try to delete the
> email, a message pops up saying "An Unknown Error has Occurred".
>
> What do I do?
>
> --
> Regards and Thanks
>
> Mark

This problem is often caused by interference from your
antivirus program. Windows Mail is not compatible with most
McAfee or Norton security programs. Those will need to be uninstalled.

After uninstalling your non-compatible antivirus, download and
install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

If this does not solve your Windows Mail problem, I recommend
that you upgrade to Windows Live Mail. It will automatically
import your WM accounts, settings, and emails.
http://get.live.com/en-us/betas/maildesktop_betas

Gary VanderMolen


"MARK" <m.e.family@blueyonder.co.uk> wrote in message news:C1A5AFDC-4A92-4E90-8273-39DB26013261@microsoft.com...

> For some reason, when I open up Windows Mail, the email I have in my inbox
> says "Message cannot be displayed. Windows Mail encountered an unexplained
> problem while displaying this message. Check your computer for low memory or
> low disk space and try again." This is not the case. When I try to delete the
> email, a message pops up saying "An Unknown Error has Occurred".
>
> What do I do?
>
> --
> Regards and Thanks
>
> Mark

"apkeahey" <apkeahey@discussions.microsoft.com> wrote in message
newsD8CEBDF-2F6C-4193-9CC5-3F864167CCFD@microsoft.com...

> I've been having the exact same problem since yesterday afternoon.

Which anti virus are you using?

>
> ~Alyssa
>
> "MARK" wrote:
>

>> For some reason, when I open up Windows Mail, the email I have in my
>> inbox
>> says "Message cannot be displayed. Windows Mail encountered an
>> unexplained
>> problem while displaying this message. Check your computer for low memory
>> or
>> low disk space and try again." This is not the case. When I try to delete
>> the
>> email, a message pops up saying "An Unknown Error has Occurred".
>>
>> What do I do?
>>
>> --
>> Regards and Thanks
>>
>> Mark

"MARK" <m.e.family@blueyonder.co.uk> wrote in message
news:C1A5AFDC-4A92-4E90-8273-39DB26013261@microsoft.com...

> For some reason, when I open up Windows Mail, the email I have in my inbox
> says "Message cannot be displayed. Windows Mail encountered an unexplained
> problem while displaying this message. Check your computer for low memory
> or
> low disk space and try again." This is not the case. When I try to delete
> the
> email, a message pops up saying "An Unknown Error has Occurred".
>
> What do I do?
>
> --
> Regards and Thanks
>
> Mark

Gary is correct.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
should be uninstalled.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.