problems installing software for palm tungsten t

I have a Sony Vaio PCG-FX220 and I am trying to install
the software for a new Palm Tungsten T. Everytime I try,
the InstallShield Wizard comes up and then I get a screen
with info about a problem (the screen quickly
disappears). Then the computer restarts on its own and I
get a message telling me that "the system has recovered
from a serious error." The "error signature" is as
follows:

BCCode : 1000007e BCP1 : C0000005 BCP2 : 80515DF1 BCP3 :
FC9DDC04
BCP4 : FC9DD904 OSVer : 5_1_2600 SP : 1_0 Product : 768_1

I click for further info about the error report, and I get
this:

The following files will be included in this error report:

C:\WINDOWS\Minidump\Mini072103-03.dmp

C:\DOCUME~1\default\LOCALS~1\Temp\WER2.tmp.dir00
\sysdata.xml


Palm has already let me know that this is not a problem on
their end. A response is pending from Sony.

Is this a windows issue, and is there a fix for this?



Thanks,

JOE