Problems Opening office documents

Posted: 07-16-2003, 07:03 PM

ska

Guest
Posts: n/a

Hi,

I have a windows 2000 (SBS) server and 26 stations (mix -
from windows 9x to XP). The problem that I'm encountering
with all the XP boxes is in opening office files,
primarily excel. I've tried office 97, 2000, and XP but
problem still exists. When opening excel files, most of
the time (but not all) I get the following message:

"file name" cannot be accessed. the file may be read-
only, or may be trying to access read-only location or
the server the document is stored on may not be
responding. retry or cancel".

This does not happen with the same file, it could be one
file today and the next a different file, yet I can open
the first file at a different file. The following are
what I've tried and or verified.

1. file is not read-only
2. can be opened (consistently) from non XP station
3. When copied to location station it seems to work fine
4. Changed ports on the switch
5. Replaced NIC
6. Replaced patch cable
7. Relocated station to different office
8. Enabled Opportunistic Locking locally and on server
9. ???

Please help! What else can try?

ska

Responses to "Problems Opening office documents"

Bill T

Guest
Posts: n/a

Re: Problems Opening office documents

Posted: 07-25-2003, 11:29 PM

Does the problem exist if you open up the document from the application via
File/Open or only when you double click on it from a folder? Sounds like
Microsoft Knowledge Base Article 328170 might help. I have a similar
problem on my home network where my XP Pro computer gives those messages on
any files I copied over from my old PC. If you just click OK on the message
that comes up the file is opened normally in my case but it is a nuisance.

Let me know how you make out. I haven't been able to fix it yet.

"ska" <sam@advanced-systems.net> wrote in message
news:031b01c34bc4$95fd8940$a101280a@phx.gbl...

> Hi,
>
> I have a windows 2000 (SBS) server and 26 stations (mix -
> from windows 9x to XP). The problem that I'm encountering
> with all the XP boxes is in opening office files,
> primarily excel. I've tried office 97, 2000, and XP but
> problem still exists. When opening excel files, most of
> the time (but not all) I get the following message:
>
> "file name" cannot be accessed. the file may be read-
> only, or may be trying to access read-only location or
> the server the document is stored on may not be
> responding. retry or cancel".
>
> This does not happen with the same file, it could be one
> file today and the next a different file, yet I can open
> the first file at a different file. The following are
> what I've tried and or verified.
>
> 1. file is not read-only
> 2. can be opened (consistently) from non XP station
> 3. When copied to location station it seems to work fine
> 4. Changed ports on the switch
> 5. Replaced NIC
> 6. Replaced patch cable
> 7. Relocated station to different office
> 8. Enabled Opportunistic Locking locally and on server
> 9. ???
>
> Please help! What else can try?
>
> ska

Bill T

Guest
Posts: n/a

Re: Problems Opening office documents

Posted: 07-25-2003, 11:32 PM

> Hi,
>
> I have a windows 2000 (SBS) server and 26 stations (mix -
> from windows 9x to XP). The problem that I'm encountering
> with all the XP boxes is in opening office files,
> primarily excel. I've tried office 97, 2000, and XP but
> problem still exists. When opening excel files, most of
> the time (but not all) I get the following message:
>
> "file name" cannot be accessed. the file may be read-
> only, or may be trying to access read-only location or
> the server the document is stored on may not be
> responding. retry or cancel".
>
> This does not happen with the same file, it could be one
> file today and the next a different file, yet I can open
> the first file at a different file. The following are
> what I've tried and or verified.
>
> 1. file is not read-only
> 2. can be opened (consistently) from non XP station
> 3. When copied to location station it seems to work fine
> 4. Changed ports on the switch
> 5. Replaced NIC
> 6. Replaced patch cable
> 7. Relocated station to different office
> 8. Enabled Opportunistic Locking locally and on server
> 9. ???
>
> Please help! What else can try?
>
> ska

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