program closes during video import

I searched the forum and seemed to only find resolutions for problems during
editing. This is the first time I have tried to use movie maker in winXP. Run
the program. Click import video, choose a file (one file was 5.7mb, another
23.2mb) and the progress bar for importing comes up but the program just
shuts down with no warnings. I checked event log but found only one "dr
watson" entry about movie maker.
Event Type: Information
Event Source: DrWatson
Event Category: None
Event ID: 4097
Date: 1/27/2005
Time: 7:47:19 PM
User: N/A
Computer: SBROWNII
Description:
The application, C:\Program Files\Movie Maker\moviemk.exe, generated an
application error The error occurred on 01/27/2005 @ 19:47:19.154 The
exception generated was c0000005 at address 7483E61B
(quartz!DllGetClassObject)

I tried to see about just reinstalling moviemaker, but it seems I can only
get it through sp2 (which I already have )...
any *help* is appreciated