Was the laptop plugged in while attempting the install? What phase of the
installation were you in when this happened? At what point was the install
media removed during setup?
"Stef@LACS" wrote:
> A dark gray screen appeared after my "custom" non-upgrade installation of RC1
> had seemed to be going fine on a Toshiba Satellite A-105 laptop. I couldn't
> get it to do anything last night, but finally closed the case. This morning,
> it still wouldn't do anything (except display the screen) until I forced the
> computer to turn off (holding down the Off switch 6 seconds). Left it off a
> few minutes and then tried to restart. It kept getting to a Install Windows
> message that reads: "The computer restarted unexpectedly or encountered an
> unexpected error. Windows installtion cannot proceed. To install Windows,
> click OK to restart. I did -- several times as the screen continued to
> appear. I also clicked the upper right X close button. Nothing worked. The
> Windows Vista CD was in the drive some of the time, and it was used as the
> boot drive. BIOS settings seemed to be reasonable. What can I do? This is a
> Presentation in a Box copy, so I don't have a budget for formal tech support.