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Remote Assistance does not work at all

 

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Old 02-03-2008, 11:30 AM   #1 (permalink)
Default Remote Assistance does not work at all

Im running Vista64 Ultimate and have serious problems with the Remote
Assistance function. It is enabled, firewall settings are ok as well.
Also tried to start it as admin, from command line and in Safe Mode.
No differnce.

I have searched the web but couldn't even find anybody with the same problem.

DESCRIPTION:

When I try to create an invitation file I get:

____________________________________
Either the folder does not exist or you do not have permission to write to
this location.
Verify that you can create a file in the specified path, and then try again
____________________________________
(from event log)

When I try to open an invitation file I get:

____________________________________
A problem occurred that might prevent Remote Assistance from working. Try
again, or contact your system administrator
____________________________________


Any ideas?

Thx

Rob
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Old 06-20-2008, 02:46 PM   #2 (permalink)
Default Re: Remote Assistance does not work at all


Hi Rob,

Have you managed to resolve this? I am having exactly the same problem.

Thanks,

Andy.


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