Remote Assistance - Permission Denied

There is no need to add yourself as the a helper of the remote PC because
your user account is not used as the helper. Can you tell us if the
HelpAssistant account is existent in the remote machine?

--
Mahadev Alladi [MS]
---
This posting is provided "AS IS" with no warranties, and confers no rights.
---

"Patrik" <nordlund_2@hotmail.com> wrote in message
news:094d01c345ea$967723c0$a301280a@phx.gbl...

> When i try to use "Offer Remote Assistance" i get the
> message "Permission Denied" even though i have added my
> username as a helper on the remote PC. Also when i try to
> do the same on another computer on the same network,
> there is no problem.
> I got the tip to run the command
> sessmgr -service
> but that did not help.
> Anyone have any ideas?
>
> thanks
>

Hi again!

I have discovered that it is relatdto this known issue:

Remote users may receive an "Access Denied" message on a
share to which they have previously connected to
successfully after the hard disk is converted to NTFS.
This behavior occurs on Windows XP-based computers that
have Simple File Sharing enabled that were upgraded from
Windows 98, Windows 98 Second Edition, or Windows Me, and
occurs because the default permissions of a hard disk
that is converted to NTFS does not contain the Everyone
group, which is required for remote users that are using
the Guest account to access the files. To correct this
behavior, unshare and reshare the affected folders. The
permissions are reset and users can connect again.

which comes from the Knowledge base article 304040

I have done the above and now it all works, the only
problem now is that i have about 70-80 computers spread
outover the country i have to do it on and im wondering
if there is a way to automate the procedure?

thanks

>-----Original Message-----
>There is no need to add yourself as the a helper of the

remote PC because

>your user account is not used as the helper. Can you

tell us if the

>HelpAssistant account is existent in the remote machine?
>
>--
>Mahadev Alladi [MS]
>---
>This posting is provided "AS IS" with no warranties, and

confers no rights.

>---
>
>"Patrik" <nordlund_2@hotmail.com> wrote in message
>news:094d01c345ea$967723c0$a301280a@phx.gbl...

to

>
>
>.
>