Remote Assistance Safety

Posted: 01-31-2008, 06:43 PM
If I am remotely assisting another computer, and they are having to lower
their firewall to let me in, can hackers more easily access their computer?
I don't want to jeopordize their system.

Remote Assistance Safety


Responses to "Remote Assistance Safety"

Mark Burnett
Guest
Posts: n/a
 
Re: Remote Assistance Safety
Posted: 01-31-2008, 08:36 PM
It really depends on how much they are lowering it to let you in. Hopefully
they aren't just turning it off. I would recommend you give them your IP
address and they add an exception just for you.


Mark

"js248" <js248@discussions.microsoft.com> wrote in message
news:E0037B65-76DF-4B2F-81D3-364CC633EE91@microsoft.com...
> If I am remotely assisting another computer, and they are having to lower
> their firewall to let me in, can hackers more easily access their
> computer?
> I don't want to jeopordize their system.
js248
Guest
Posts: n/a
 
Re: Remote Assistance Safety
Posted: 01-31-2008, 09:11 PM
Thank you Mark. When and if we set this up, I will make sure that it is only
our IP address they add. I know little to nothing about this, but am trying
to learn all I can before utilizing this tool. Do you also know if it is
going to be a problem if I have Vista and they have XP?

"Mark Burnett" wrote:
> It really depends on how much they are lowering it to let you in. Hopefully
> they aren't just turning it off. I would recommend you give them your IP
> address and they add an exception just for you.
>
>
> Mark
>
> "js248" <js248@discussions.microsoft.com> wrote in message
> news:E0037B65-76DF-4B2F-81D3-364CC633EE91@microsoft.com...
> > If I am remotely assisting another computer, and they are having to lower
> > their firewall to let me in, can hackers more easily access their
> > computer?
> > I don't want to jeopordize their system.
>
super1
Guest
Posts: n/a
 
Re: Remote Assistance Safety
Posted: 01-31-2008, 10:49 PM
Nope, you might get a message about not connecting as securly as possible,
since it is an XP machine. Works fine though.

"js248" <js248@discussions.microsoft.com> wrote in message
news:ACD18865-EA69-4196-BD53-0F2D4B9F3365@microsoft.com...
> Thank you Mark. When and if we set this up, I will make sure that it is
> only
> our IP address they add. I know little to nothing about this, but am
> trying
> to learn all I can before utilizing this tool. Do you also know if it is
> going to be a problem if I have Vista and they have XP?
>
> "Mark Burnett" wrote:
>
>> It really depends on how much they are lowering it to let you in.
>> Hopefully
>> they aren't just turning it off. I would recommend you give them your IP
>> address and they add an exception just for you.
>>
>>
>> Mark
>>
>> "js248" <js248@discussions.microsoft.com> wrote in message
>> news:E0037B65-76DF-4B2F-81D3-364CC633EE91@microsoft.com...
>> > If I am remotely assisting another computer, and they are having to
>> > lower
>> > their firewall to let me in, can hackers more easily access their
>> > computer?
>> > I don't want to jeopordize their system.
>>
Victek
Guest
Posts: n/a
 
Re: Remote Assistance Safety
Posted: 02-01-2008, 12:19 AM
>> If I am remotely assisting another computer, and they are having to lower
>> their firewall to let me in, can hackers more easily access their
>> computer?
>> I don't want to jeopordize their system.
>
> It really depends on how much they are lowering it to let you in.
> Hopefully they aren't just turning it off. I would recommend you give them
> your IP address and they add an exception just for you.
>
Assuming we're talking about the Windows Firewall, is that even necessary?
Shouldn't it be enough for the user to enable "Allow Remote Assistance
Connections to this Computer" in Control Panel/System/Remote Settings? That
opens the port and allows the pre-authorized access. I say "pre-authorized"
because I believe the user needs to email an invitation to the tech first.
Is this correct?

 
LinkBack Thread Tools Display Modes
 


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump


Similar Threads
Thread Thread Starter Forum Replies Last Post
Offer Remote Assistance not accepted because Remote Assistance notinstalled churin Windows Vista Networking & Sharing 2 01-18-2008 03:50 PM
Offer Remote Assistance AND the remote server machine does not exist or is unavailable Ming He Windows XP Work Remotely 0 10-09-2005 08:25 PM
Remote Assistance fails to connect, remote remote host name could not be resolved Peter Sale Windows XP Work Remotely 2 12-15-2004 02:50 AM
Remote Desktop = flexable port with reg key but Remote Assistance doomed to 3389? Kelly Davis Windows XP Work Remotely 1 08-14-2003 04:50 PM
Remote Assistance - dragging files from Remote computer to mine Windows XP Work Remotely 3 07-21-2003 01:12 AM