Remote Desktop Disconnected

Posted: 02-02-2009, 01:16 PM

h
i have new laptop with vista home basic 32bit
i ve tried for the first time to connect to my workplace, to m
computer who have xp on it and i get the msg

Remote Desktop Disconnecte
-----------------------------------
This computer can't connect to the remote compute

Try connecting again. If the problem continues, contact the owner o
th
remote computer or your network administrator. [Ok] [Help

i must say from my home pc who have xp i can connect to my work xp pc

i ve also disable the firewall but still not working..
help...

--
call25

Remote Desktop Disconnected


Responses to "Remote Desktop Disconnected"

yarand
Guest
Posts: n/a
 
RE: Remote Desktop Disconnected
Posted: 02-02-2009, 04:35 PM
Hi
I am trying remote desktop access between an XP Pro laptop and an XP Pro
desktop PC.
After between 30 minutes and half an hour the desktop disconnects, and I am
unable to reconnect unless and until the desktop is rebooted, which by
definition is not practicable.
Our IT support technician has this morning discovered that the problem seems
to be common to PC's on which the Remote Desktop version has upgraded from v5
to v6.
At present there appears to be no solution.

"call25" wrote:
>
> hi
> i have new laptop with vista home basic 32bit.
> i ve tried for the first time to connect to my workplace, to my
> computer who have xp on it and i get the msg:
>
> Remote Desktop Disconnected
> ------------------------------------
> This computer can't connect to the remote computer
>
> Try connecting again. If the problem continues, contact the owner of
> the
> remote computer or your network administrator. [Ok] [Help]
>
> i must say from my home pc who have xp i can connect to my work xp pc.
>
> i ve also disable the firewall but still not working...
> help....
>
>
> --
> call25
>
yarand
Guest
Posts: n/a
 
RE: Remote Desktop Disconnected
Posted: 02-02-2009, 04:42 PM
For information, I would point out that the laptop is running SP3, but our
desktops have a range from SP 1 to SP 3, so the SP factor seems not to be
relevant.

"yarand" wrote:
> Hi
> I am trying remote desktop access between an XP Pro laptop and an XP Pro
> desktop PC.
> After between 30 minutes and half an hour the desktop disconnects, and I am
> unable to reconnect unless and until the desktop is rebooted, which by
> definition is not practicable.
> Our IT support technician has this morning discovered that the problem seems
> to be common to PC's on which the Remote Desktop version has upgraded from v5
> to v6.
> At present there appears to be no solution.
>
> "call25" wrote:
>
> >
> > hi
> > i have new laptop with vista home basic 32bit.
> > i ve tried for the first time to connect to my workplace, to my
> > computer who have xp on it and i get the msg:
> >
> > Remote Desktop Disconnected
> > ------------------------------------
> > This computer can't connect to the remote computer
> >
> > Try connecting again. If the problem continues, contact the owner of
> > the
> > remote computer or your network administrator. [Ok] [Help]
> >
> > i must say from my home pc who have xp i can connect to my work xp pc.
> >
> > i ve also disable the firewall but still not working...
> > help....
> >
> >
> > --
> > call25
> >
Sooner Al [MVP]
Guest
Posts: n/a
 
RE: Remote Desktop Disconnected
Posted: 02-02-2009, 08:48 PM

Make sure the Vista Home Basic Remote Desktop [RDC] client is configured like
this...

http://theillustratednetwork.mvps.or...ServerAuth.jpg

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

This posting is provided "AS IS" with no warranties, and confers no
rights...
The MS-MVP Program - http://mvp.support.microsoft.com



"call25" wrote:
>
> hi
> i have new laptop with vista home basic 32bit.
> i ve tried for the first time to connect to my workplace, to my
> computer who have xp on it and i get the msg:
>
> Remote Desktop Disconnected
> ------------------------------------
> This computer can't connect to the remote computer
>
> Try connecting again. If the problem continues, contact the owner of
> the
> remote computer or your network administrator. [Ok] [Help]
>
> i must say from my home pc who have xp i can connect to my work xp pc.
>
> i ve also disable the firewall but still not working...
> help....
>
>
> --
> call25
>
 
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