Repair Install Vista over Vista question

Posted: 01-17-2009, 11:58 AM
Hi
I must have downloaded a virus/trogan/malware because system restore
and my Microsoft office suite won't work and I've been googling
looking for a fix, but with no success so far

Is it possibe to run a repair of Vista rather than a full re-install?
--
Martin

Repair Install Vista over Vista question


Responses to "Repair Install Vista over Vista question"

Rick Rogers
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Re: Repair Install Vista over Vista question
Posted: 01-17-2009, 12:30 PM
Hi,

Doing a repair install (or in-place upgrade) will not remove a virus or
trojan. You need to either concentrate on actually removing the malware or
backup data and start with a clean install.

Start with cleanup tools from malwarebytes.org and superantispyware.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Martin @nohere.net" wrote in message
news:tfh3n4lu04nosgovhhqqishop7dh8av8ls@4ax.com...
> Hi
> I must have downloaded a virus/trogan/malware because system restore
> and my Microsoft office suite won't work and I've been googling
> looking for a fix, but with no success so far
>
> Is it possibe to run a repair of Vista rather than a full re-install?
> --
> Martin
>
Martin @nohere.net
Guest
Posts: n/a
 
Re: Repair Install Vista over Vista question
Posted: 01-17-2009, 02:18 PM
On Sat, 17 Jan 2009 07:30:14 -0500, "Rick Rogers" <rick@mvps.org>
wrote:
>Hi,
>
>Doing a repair install (or in-place upgrade) will not remove a virus or
>trojan. You need to either concentrate on actually removing the malware or
>backup data and start with a clean install.
>
>Start with cleanup tools from malwarebytes.org and superantispyware.
Thanks Rick
I have used malwarebytes, Nod 32 AV, & Spybot
malware & Spybot found & removed one item each
I have also re-activated system restore in the registry, but it is
still not working, and office says it is not on the computer
I tried to re-install, but it failed!

It looks like I've got the opportunity to go back to XP
--
Martin

Martin @nohere.net
Guest
Posts: n/a
 
Re: Repair Install Vista over Vista question
Posted: 01-17-2009, 06:03 PM
To follow up, I did a system restore in safe mode & everything is
working again <hip, hip>
--
Martin

On Sat, 17 Jan 2009 14:18:04 +0000, Martin @nohere.net wrote:
>On Sat, 17 Jan 2009 07:30:14 -0500, "Rick Rogers" <rick@mvps.org>
>wrote:
>
>>Hi,
>>
>>Doing a repair install (or in-place upgrade) will not remove a virus or
>>trojan. You need to either concentrate on actually removing the malware or
>>backup data and start with a clean install.
>>
>>Start with cleanup tools from malwarebytes.org and superantispyware.
>
>Thanks Rick
>I have used malwarebytes, Nod 32 AV, & Spybot
>malware & Spybot found & removed one item each
>I have also re-activated system restore in the registry, but it is
>still not working, and office says it is not on the computer
>I tried to re-install, but it failed!
>
>It looks like I've got the opportunity to go back to XP
Tony UK
Guest
Posts: n/a
 
RE: Repair Install Vista over Vista question
Posted: 01-17-2009, 09:32 PM
Are you also using Norton Internet Security? Please see my post on this which
is newer then yours today.

"Martin ©¿©¬ @nohere.net" wrote:
> Hi
> I must have downloaded a virus/trogan/malware because system restore
> and my Microsoft office suite won't work and I've been googling
> looking for a fix, but with no success so far
>
> Is it possibe to run a repair of Vista rather than a full re-install?
> --
> Martin
> ©¿©¬
>
Martin @nohere.net
Guest
Posts: n/a
 
Re: Repair Install Vista over Vista question
Posted: 01-18-2009, 06:58 PM
On Sat, 17 Jan 2009 13:32:05 -0800, Tony UK
<tonyUK@discussions.microsoft.com> wrote:
>Are you also using Norton Internet Security? Please see my post on this which
>is newer then yours today.
NO, I wouldn't have Norton anywhere near my system
--
Martin
>
>"Martin @nohere.net" wrote:
>
>> Hi
>> I must have downloaded a virus/trogan/malware because system restore
>> and my Microsoft office suite won't work and I've been googling
>> looking for a fix, but with no success so far
>>
>> Is it possibe to run a repair of Vista rather than a full re-install?
>> --
>> Martin
>>
>>
 
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