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Roll back?

Posted: 07-05-2008, 10:13 AM
I currently own a audio input interface called MobilePre USB.
I have recently purchased a computer with Windows Vista which (I think) is
using service pack one (not sure how to check this!).

The audio interface has been causing my computer to crash (blue screen) and
having contacted the company they have told me that the hardware is not
supported by Vista service pack one.
They did say though that I can "roll-back" my system which would cure the
problem. I am unsure about how to do this or whether this is safe to do.
Any advice would be much appreciated. Thanks!
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