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Security Update Problem

Posted: 01-17-2004, 08:43 PM
itsme
Guest
Posts: n/a
 
I am trying to install the latest update for XP.
Downloads OK but when the install starts I get a popup window that states:

The software you are installing has not passed Windows Logo testing to
verigy its compatibility with Windows XP.
The software will not be installed. Contact your system administrator.

Then the install ceases and popup windows disappear.

Any suggestions as to what I should do?


Security Update Problem


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Responses to "Security Update Problem"

Jupiter Jones [MVP]
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Re: Security Update Problem
Posted: 01-17-2004, 11:27 PM
Follow this:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Look for " When installing an update you receive the following
message: "Software you are installing has not passed Windows Logo
testing""

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://www3.telus.net/dandemar/


"itsme" <itsme@someplace.com> wrote in message
news:ecNyxLU3DHA.2308@TK2MSFTNGP11.phx.gbl...
> I am trying to install the latest update for XP.
> Downloads OK but when the install starts I get a popup window that
states:
>
> The software you are installing has not passed Windows Logo testing
to
> verigy its compatibility with Windows XP.
> The software will not be installed. Contact your system
administrator.
>
> Then the install ceases and popup windows disappear.
>
> Any suggestions as to what I should do?
>
>

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