Server2008 refuses driver installation of HP Laserjet 3200

Posted: 03-09-2009, 02:16 PM

Hello everyone

I hope you can help me
I have the following problem
My LaserJet 3200 is connected to the server (WinServer 2008 x64) vi
USB
I need to share this printer to all clients in the network which al
have XP32-Bit Prof. So I shared it to all users
On the server the printer role is already installed as well as AD an
Hyper-V
When I try to install additional drivers for the Clients the serve
give me two errors

"Unable to install HP Universal Printing PCL 5, Type 3 - User Mode, x8
driver. Operation could not be completed (error 0x00000002)

an

"Failed to add driver. Operation could not be completed (erro
0x00000578)

Google doesnt help and a solution is yet nowhere to be found :

I already read an older article on this forum - it's written to diabl
UAC - but the problem persists

Do you have any advice for m

Most Kind Regard

-Stefa

--
Skoch

Server2008 refuses driver installation of HP Laserjet 3200


Responses to "Server2008 refuses driver installation of HP Laserjet 3200"

Alan Morris [MSFT]
Guest
Posts: n/a
 
Re: Server2008 refuses driver installation of HP Laserjet 3200
Posted: 03-09-2009, 07:37 PM
error 2 is file not found.

Is the x64 machine using the Universal driver? If it is not, the 32 bit
clients cannot create an RPC connection to the print share.

Are you adding the driver on the x64 machine pointing to 32bit unidrv files
or are you adding the 32bit driver remotely to the x64 machine using a 32bit
client?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Skoch" <guest@unknown-email.com> wrote in message
news:fc4df79400ccabcaadef0011f6c4430c@nntp-gateway.com...
>
> Hello everyone!
>
> I hope you can help me.
> I have the following problem:
> My LaserJet 3200 is connected to the server (WinServer 2008 x64) via
> USB.
> I need to share this printer to all clients in the network which all
> have XP32-Bit Prof. So I shared it to all users.
> On the server the printer role is already installed as well as AD and
> Hyper-V.
> When I try to install additional drivers for the Clients the server
> give me two errors:
>
> "Unable to install HP Universal Printing PCL 5, Type 3 - User Mode, x86
> driver. Operation could not be completed (error 0x00000002)"
>
> and
>
> "Failed to add driver. Operation could not be completed (error
> 0x00000578)"
>
> Google doesnt help and a solution is yet nowhere to be found
>
> I already read an older article on this forum - it's written to diable
> UAC - but the problem persists.
>
> Do you have any advice for me
>
> Most Kind Regards
>
> -Stefan
>
>
> --
> Skoch

Skoch
Guest
Posts: n/a
 
Re: Server2008 refuses driver installation of HP Laserjet 3200
Posted: 03-10-2009, 03:53 PM

Hello Alan and thank you a lot for your prompt reply :

Is the x64 machine using the Universal driver? If it is not, the 3
bi
clients cannot create an RPC connection to the print share
-I downloaded and tried to add the universal driver to the print serve
role, but when i try to do this, the server refueses to accept th
drivers like described in my initial posting

Are you adding the driver on the x64 machine pointing to 32bit unidr
file
or are you adding the 32bit driver remotely to the x64 machine using
32bi
client
Till now I attempted to add the printer from the client computer, usin
the add printer wizard of XP. It all looks quite fine until the machin
wants to install the driver - a error msg "the server has not th
correct drivers" (or close to this) installed.

Any help is much appreciated

TIA and beste Regard

Stefa

--
Skoch
Alan Morris [MSFT]
Guest
Posts: n/a
 
Re: Server2008 refuses driver installation of HP Laserjet 3200
Posted: 03-10-2009, 04:43 PM
XP does not understand the decorated infs for x64.

The 32bit and 64bit driver names have to match exactly in order for the
32bit clients to get the 32bit drivers from the server


I avoid the Universal drivers from any vendor since my preference is a
driver that has the configuration options for the specific device rather
than a bunch that are not supported on the device.

I would use the driver included in Server 2008 to create the print queue,
then open Manage Sharing in printmanagement.msc to install the 32bit
additional driver and point to a Vista machine (or Server 2008 x86) to get
the drivers.

\\VISTA\c$\windows\system32\driverstore\filereposi tory\prnhp001.........

when prompted for core drivers point to
\\VISTA\c$\windows\system32\driverstore\filereposi tory\ntprint....



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Skoch" <guest@unknown-email.com> wrote in message
news:324f6dbe273015865be8e9efe7b1e0f8@nntp-gateway.com...
>
> Hello Alan and thank you a lot for your prompt reply
>
> Is the x64 machine using the Universal driver? If it is not, the 32
> bit
> clients cannot create an RPC connection to the print share.
> -I downloaded and tried to add the universal driver to the print server
> role, but when i try to do this, the server refueses to accept the
> drivers like described in my initial posting.
>
> Are you adding the driver on the x64 machine pointing to 32bit unidrv
> files
> or are you adding the 32bit driver remotely to the x64 machine using a
> 32bit
> client?
> Till now I attempted to add the printer from the client computer, using
> the add printer wizard of XP. It all looks quite fine until the machine
> wants to install the driver - a error msg "the server has not the
> correct drivers" (or close to this) installed.
>
> Any help is much appreciated.
>
> TIA and beste Regards
>
> Stefan
>
>
> --
> Skoch

Skoch
Guest
Posts: n/a
 
Re: Server2008 refuses driver installation of HP Laserjet 3200
Posted: 03-11-2009, 09:44 AM

Hello Alan

thank you so much for your help
I got the driver now installed on the server

Basically its quite easy :

What I did

-copy the HP-Files from a x86 Vist
(\\VISTA\c$\windows\system32\driverstore\filerepos itory\prnhp001) to th
server 2008 x64 machin
-open the printmanagement.ms
-open the drivers sectio
-add the x86 driver pointing to the files copied from the vista x8
machin
-add printer on XP 32-Bit via Ip-Adres
and there it is

Thank you :

--
Skoch
 
LinkBack Thread Tools Display Modes
 


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump


Similar Threads
Thread Thread Starter Forum Replies Last Post
i have windows 2002 professional XP and an EPSON cx 3200 yes 3200 roberta Windows XP Printers / Scanners / Fax 2 10-25-2006 03:34 AM
LaserJet 3200 fax issues JefeQuickTech Windows XP Printers / Scanners / Fax 3 10-01-2005 03:19 AM
HP Laserjet 3200 Multifunction S/W Doc Control MGR crashes error RaanasDad Windows XP Printers / Scanners / Fax 0 01-28-2005 07:09 AM
XP SP1 installation refuses already accepted CDKey Jake Windows XP Setup 0 04-10-2004 08:38 PM
HP Laserjet 3200 Matt Windows XP Printers / Scanners / Fax 0 12-21-2003 01:41 PM