Setup Could Not Verify the Integrity of the File" Error Message

Posted: 08-13-2003, 06:51 AM
I cannot install the service pack 1 and I have done
everything suggested in microsoft knowlege base article
326815, several times in safe mode and in normal mode. I
get the same message every time.

"setup could not verify the integrity of the file
Update.inf. Make sure the cryptographic service is
running on this computer.
I have, both from windows and from command prompt.

I am getting ready to pitch it out the window, any help
would be very much appreciated

Setup Could Not Verify the Integrity of the File" Error Message


Responses to "Setup Could Not Verify the Integrity of the File" Error Message"

Jupiter Jones [MVP]
Guest
Posts: n/a
 
Re: Setup Could Not Verify the Integrity of the File" Error Message
Posted: 08-13-2003, 07:10 AM
Darren;
Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER

Otherwist steps 1-4 on this link:
http://support.microsoft.com/?kbid=326815

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html


"Darren" <[email protected]> wrote in message
news:02dd01c36167$473901f0$[email protected]..
> I cannot install the service pack 1 and I have done
> everything suggested in microsoft knowlege base article
> 326815, several times in safe mode and in normal mode. I
> get the same message every time.
>
> "setup could not verify the integrity of the file
> Update.inf. Make sure the cryptographic service is
> running on this computer.
> I have, both from windows and from command prompt.
>
> I am getting ready to pitch it out the window, any help
> would be very much appreciated

Anne
Guest
Posts: n/a
 
Re: Setup Could Not Verify the Integrity of the File" Error Message
Posted: 08-13-2003, 11:57 AM
Jupiter:

I have tried all suggestions from Microsoft - renaming the
catroot2 folder, deleting the catroot2 folder, making sure
the cryptography service was started, etc. I still can't
get the patch installed on one machine. I repaired many
XP Home machines yesterday. Only one is giving me this
problem. Any other suggestions would be appreciated.

Thanks. Anne
>-----Original Message-----
>Darren;
>Reboot, login to an Administrator account.
>Double click My Computer.
>Double click C drive.
>Double click Windows file.
>Double click System32 file.
>Right click catroot2, click rename, type "catroot2old"
>ENTER
>
>Otherwist steps 1-4 on this link:
>http://support.microsoft.com/?kbid=326815
>
>--
>Jupiter Jones [MVP]
>An easier way to read newsgroup messages:
>http://www.microsoft.com/windowsxp/p.../newsgroups/se
tup.asp
>http://dts-l.org/index.html
>
>
>"Darren" <[email protected]> wrote in message
>news:02dd01c36167$473901f0$[email protected]..
>> I cannot install the service pack 1 and I have done
>> everything suggested in microsoft knowlege base article
>> 326815, several times in safe mode and in normal mode. I
>> get the same message every time.
>>
>> "setup could not verify the integrity of the file
>> Update.inf. Make sure the cryptographic service is
>> running on this computer.
>> I have, both from windows and from command prompt.
>>
>> I am getting ready to pitch it out the window, any help
>> would be very much appreciated
>
>
>.
>
Jupiter Jones [MVP]
Guest
Posts: n/a
 
Re: Setup Could Not Verify the Integrity of the File" Error Message
Posted: 08-13-2003, 09:35 PM
Anne;
Start the Administrative Tools utility in Control Panel.
Double-click Services.
Right-click Cryptographic Services, and then click Properties.
Click Automatic for Startup type, and then click Start.

If Cryptographic Services is already set to Automatic, disable it,
reboot, then go back and set to Automatic.
Reboot
Otherwise:
Check for missing/damaged System files:
Start/Run
Type "cmd" ENTER
Type "sfc /scannow" ENTER
Have Windows XP CD nearby.
Reboot when completed.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/p...oups/setup.asp
http://dts-l.org/index.html


"Anne" <[email protected]> wrote in message
news:05b601c36192$0454c650$[email protected]..
> Jupiter:
>
> I have tried all suggestions from Microsoft - renaming the
> catroot2 folder, deleting the catroot2 folder, making sure
> the cryptography service was started, etc. I still can't
> get the patch installed on one machine. I repaired many
> XP Home machines yesterday. Only one is giving me this
> problem. Any other suggestions would be appreciated.
>
> Thanks. Anne
> >-----Original Message-----
> >Darren;
> >Reboot, login to an Administrator account.
> >Double click My Computer.
> >Double click C drive.
> >Double click Windows file.
> >Double click System32 file.
> >Right click catroot2, click rename, type "catroot2old"
> >ENTER
> >
> >Otherwist steps 1-4 on this link:
> >http://support.microsoft.com/?kbid=326815
> >
> >--
> >Jupiter Jones [MVP]
> >An easier way to read newsgroup messages:
> >http://www.microsoft.com/windowsxp/p.../newsgroups/se
> tup.asp
> >http://dts-l.org/index.html
> >
> >
> >"Darren" <[email protected]> wrote in message
> >news:02dd01c36167$473901f0$[email protected]..
> >> I cannot install the service pack 1 and I have done
> >> everything suggested in microsoft knowlege base article
> >> 326815, several times in safe mode and in normal mode. I
> >> get the same message every time.
> >>
> >> "setup could not verify the integrity of the file
> >> Update.inf. Make sure the cryptographic service is
> >> running on this computer.
> >> I have, both from windows and from command prompt.
> >>
> >> I am getting ready to pitch it out the window, any help
> >> would be very much appreciated
> >
> >
> >.
> >

 
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