Setup exe stopped working when uninstalling

Hi im sorry.
im running vista home premium

there are a few programs im trying to get rid of

norton antivirus
AOL helper
and Roxio

thanks alot

"Bob J" wrote:

> Please provide more info!!!!
> Which programs are you trying to uninstall?
> Which version Vista?
> --
> Regards
> Bob J
> If advise given from anyone, solves problem or not, or if solved from
> another source,post back & let us know.
> Then we all benefit.
>
>
>
> "Cara" wrote:
>

> > Hi everyone i was hoping someone could give me a hand.
> > When i try to uninstall a program from the control panel i get a message
> > saying setup exe has stopped working.
> > does anyone know why im getting this?
> > or how i can fix it?
> > this is a brand new vaio laptop and i just want to unintall some of the
> > programs that came on it.
> >
> > thanks in advance for any help
> >
> > Cara

Norton unfortunately is a difficult program to remove, follow the info on the
website below:
http://service1.symantec.com/SUPPORT...05033108162039
Even after using the tool you may have delete individual files from the
"Programs" folder.
The other progroms use there "Un-install" option or remove using the
uninstall feature in:
Control Panel > Programs & Features > select program & select uninstal.
If a particular program proves to be hard to remove search the web for an
answer
Why you are getting the message depends on which program you where trying to
uninstal at the time, Norton is one that will cause it.
There is nothing really wrong , just as I said some programs are difficult
to remove.--
Regards
Bob J
If advise given from anyone, solves problem or not, or if solved from
another source,post back & let us know.
Then we all benefit.



"Cara" wrote:

> Hi everyone i was hoping someone could give me a hand.
> When i try to uninstall a program from the control panel i get a message
> saying setup exe has stopped working.
> does anyone know why im getting this?
> or how i can fix it?
> this is a brand new vaio laptop and i just want to unintall some of the
> programs that came on it.
>
> thanks in advance for any help
>
> Cara

I had the same problem with Norton, iTunes/QuickTime and Roxio/Sonic. Before
Vista will let you update/install a newer version of a program, all remnants
of the program must be completely removed from your system. Since the Vista
Uninstall feature sometimes does a poor job at this, these remnants often
have to be removed manually. Where there is a proprietary uninstall program
like the Norton Removal Tool, use this tool after running the Vista Uninstall
feature, then proceed to further cleanup as described in the following
tutorial:

http://www.vistax64.com/tutorials/87...ram-vista.html



"Bob J" wrote:

> Norton unfortunately is a difficult program to remove, follow the info on the
> website below:
> http://service1.symantec.com/SUPPORT...05033108162039
> Even after using the tool you may have delete individual files from the
> "Programs" folder.
> The other progroms use there "Un-install" option or remove using the
> uninstall feature in:
> Control Panel > Programs & Features > select program & select uninstal.
> If a particular program proves to be hard to remove search the web for an
> answer
> Why you are getting the message depends on which program you where trying to
> uninstal at the time, Norton is one that will cause it.
> There is nothing really wrong , just as I said some programs are difficult
> to remove.--
> Regards
> Bob J
> If advise given from anyone, solves problem or not, or if solved from
> another source,post back & let us know.
> Then we all benefit.
>
>
>
> "Cara" wrote:
>

> > Hi everyone i was hoping someone could give me a hand.
> > When i try to uninstall a program from the control panel i get a message
> > saying setup exe has stopped working.
> > does anyone know why im getting this?
> > or how i can fix it?
> > this is a brand new vaio laptop and i just want to unintall some of the
> > programs that came on it.
> >
> > thanks in advance for any help
> >
> > Cara