shockwave

Posted: 09-12-2003, 03:14 PM

Charles

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We use Windows XP and a HP printer. On occation we try to
print a document and it won't print. I called HP and they
said the problem is "shockwave." We have to go to spool-
delete any shockwave-net stop printer-net start printer.
Are there any ways to stop this.

Thanks,
Charles

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