SHOCKWAVE, FLASH, NFUSE, AND FAX NO LONGER WORK

Posted: 04-06-2006, 06:53 PM
Hello,

I was using the QFE from June 2005 and everything worked fine. Then I
upgraded up to Feb 2006 QFE's and now Macromedia Flash and Shockwave no
longer work and they are an embedded component that worked until the upgrade
of the QFE's. Now what happens on the web page is that the page display but
it is like shockwave and flash are not installed, so I even tried to
reinstall them and it does not even prompt for the file download. Citrix
NFUSE was fixed originally in June 2005 QFE by changing parameter 1807 in
the lockdown zone from 3 to 0 DWORD value. Now when I launch Citrix through
the browser and try to run a published application it does not give an error
but nothing happens. If I right click on the published application and
click launch in new window it brings up the published application. I am
sure it is due to the QFE's as everything worked previously. I have tried
changing in the zones and lockdown zones in the registry key 1001, 1004,
1200 from a DWORD 3 to 0 and closed out of all instances Internet Explorer
and reopened it and tried it with the same results. It is like the new
QFE's is disabling ACTIVE X. Any ideas of what to change in the registry or
a file to fix this issue?

The Fax application also worked now what happens is it builds the program
group with none of the items that are with it and when you try to add a fax
it give you an error message of about a file missing. Again this also
worked in the QFE June 2005 but no longer works when I upgraded all the way
to QFE FEB 2006.

No changes where made to the SLX either all that was done in target designer
was upgraded components. Then I tried a depency check and compiled an image
with all components and the same issues still exist for the above two
issues.

Any light on this matter would be greatly appreciated.

Thanks,

Debbie

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Responses to "SHOCKWAVE, FLASH, NFUSE, AND FAX NO LONGER WORK"

Zirong Wang
Guest
Posts: n/a
 
Re: SHOCKWAVE, FLASH, NFUSE, AND FAX NO LONGER WORK
Posted: 04-07-2006, 11:36 AM
Debbie,

I had the similar problem already with october 2005's security
pack.
by setting the following key, it works for me:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]

@="ClassMoniker"

if you do a google search with 'embedded classmoniker'
you would have found the problem description and work around

HTH

Zirong

Debbie Giuliano wrote:
> Hello,
>
> I was using the QFE from June 2005 and everything worked fine. Then I
> upgraded up to Feb 2006 QFE's and now Macromedia Flash and Shockwave no
> longer work and they are an embedded component that worked until the upgrade
> of the QFE's. Now what happens on the web page is that the page display but
> it is like shockwave and flash are not installed, so I even tried to
> reinstall them and it does not even prompt for the file download. Citrix
> NFUSE was fixed originally in June 2005 QFE by changing parameter 1807 in
> the lockdown zone from 3 to 0 DWORD value. Now when I launch Citrix through
> the browser and try to run a published application it does not give an error
> but nothing happens. If I right click on the published application and
> click launch in new window it brings up the published application. I am
> sure it is due to the QFE's as everything worked previously. I have tried
> changing in the zones and lockdown zones in the registry key 1001, 1004,
> 1200 from a DWORD 3 to 0 and closed out of all instances Internet Explorer
> and reopened it and tried it with the same results. It is like the new
> QFE's is disabling ACTIVE X. Any ideas of what to change in the registry or
> a file to fix this issue?
>
> The Fax application also worked now what happens is it builds the program
> group with none of the items that are with it and when you try to add a fax
> it give you an error message of about a file missing. Again this also
> worked in the QFE June 2005 but no longer works when I upgraded all the way
> to QFE FEB 2006.
>
> No changes where made to the SLX either all that was done in target designer
> was upgraded components. Then I tried a depency check and compiled an image
> with all components and the same issues still exist for the above two
> issues.
>
> Any light on this matter would be greatly appreciated.
>
> Thanks,
>
> Debbie
>
Reply With Quote
Zirong Wang
Guest
Posts: n/a
 
Re: SHOCKWAVE, FLASH, NFUSE, AND FAX NO LONGER WORK
Posted: 04-07-2006, 01:09 PM
sorry, the copy paste operation did not work,
here the whole work around

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
@="ClassMoniker"
[HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\InprocServer32]
@="ole32.dll"
[HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\ProgID]
@="clsid"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLSID]
@="{0000031A-0000-0000-C000-000000000046}"


Zirong Wang wrote:
> Debbie,
>
> I had the similar problem already with october 2005's security
> pack.
> by setting the following key, it works for me:
>
> Windows Registry Editor Version 5.00
>
> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
>
> @="ClassMoniker"
>
> if you do a google search with 'embedded classmoniker'
> you would have found the problem description and work around
>
> HTH
>
> Zirong
>
> Debbie Giuliano wrote:
>
>> Hello,
>>
>> I was using the QFE from June 2005 and everything worked fine. Then I
>> upgraded up to Feb 2006 QFE's and now Macromedia Flash and Shockwave
>> no longer work and they are an embedded component that worked until
>> the upgrade of the QFE's. Now what happens on the web page is that
>> the page display but it is like shockwave and flash are not installed,
>> so I even tried to reinstall them and it does not even prompt for the
>> file download. Citrix NFUSE was fixed originally in June 2005 QFE by
>> changing parameter 1807 in the lockdown zone from 3 to 0 DWORD value.
>> Now when I launch Citrix through the browser and try to run a
>> published application it does not give an error but nothing happens.
>> If I right click on the published application and click launch in new
>> window it brings up the published application. I am sure it is due to
>> the QFE's as everything worked previously. I have tried changing in
>> the zones and lockdown zones in the registry key 1001, 1004, 1200 from
>> a DWORD 3 to 0 and closed out of all instances Internet Explorer and
>> reopened it and tried it with the same results. It is like the new
>> QFE's is disabling ACTIVE X. Any ideas of what to change in the
>> registry or a file to fix this issue?
>>
>> The Fax application also worked now what happens is it builds the
>> program group with none of the items that are with it and when you try
>> to add a fax it give you an error message of about a file missing.
>> Again this also worked in the QFE June 2005 but no longer works when I
>> upgraded all the way to QFE FEB 2006.
>>
>> No changes where made to the SLX either all that was done in target
>> designer was upgraded components. Then I tried a depency check and
>> compiled an image with all components and the same issues still exist
>> for the above two issues.
>>
>> Any light on this matter would be greatly appreciated.
>>
>> Thanks,
>>
>> Debbie
>>
Reply With Quote
Debbie Giuliano
Guest
Posts: n/a
 
Re: SHOCKWAVE, FLASH, NFUSE, AND FAX NO LONGER WORK
Posted: 04-07-2006, 05:00 PM
Thanks, I will try that and let you know if it worked

--


---------------------------------------------------------------------
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"Zirong Wang" <nospam@blackhole.net> wrote in message
news:e15kq8$d8j$1@s1.news.oleane.net...
> sorry, the copy paste operation did not work,
> here the whole work around
>
> Windows Registry Editor Version 5.00
>
> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
> @="ClassMoniker"
> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\InprocServer32]
> @="ole32.dll"
> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\ProgID]
> @="clsid"
> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLSID]
> @="{0000031A-0000-0000-C000-000000000046}"
>
>
> Zirong Wang wrote:
>
>> Debbie,
>>
>> I had the similar problem already with october 2005's security
>> pack.
>> by setting the following key, it works for me:
>>
>> Windows Registry Editor Version 5.00
>>
>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
>>
>> @="ClassMoniker"
>>
>> if you do a google search with 'embedded classmoniker'
>> you would have found the problem description and work around
>>
>> HTH
>>
>> Zirong
>>
>> Debbie Giuliano wrote:
>>
>>> Hello,
>>>
>>> I was using the QFE from June 2005 and everything worked fine. Then I
>>> upgraded up to Feb 2006 QFE's and now Macromedia Flash and Shockwave no
>>> longer work and they are an embedded component that worked until the
>>> upgrade of the QFE's. Now what happens on the web page is that the page
>>> display but it is like shockwave and flash are not installed, so I even
>>> tried to reinstall them and it does not even prompt for the file
>>> download. Citrix NFUSE was fixed originally in June 2005 QFE by
>>> changing parameter 1807 in the lockdown zone from 3 to 0 DWORD value.
>>> Now when I launch Citrix through the browser and try to run a published
>>> application it does not give an error but nothing happens. If I right
>>> click on the published application and click launch in new window it
>>> brings up the published application. I am sure it is due to the QFE's
>>> as everything worked previously. I have tried changing in the zones and
>>> lockdown zones in the registry key 1001, 1004, 1200 from a DWORD 3 to 0
>>> and closed out of all instances Internet Explorer and reopened it and
>>> tried it with the same results. It is like the new QFE's is disabling
>>> ACTIVE X. Any ideas of what to change in the registry or a file to fix
>>> this issue?
>>>
>>> The Fax application also worked now what happens is it builds the
>>> program group with none of the items that are with it and when you try
>>> to add a fax it give you an error message of about a file missing.
>>> Again this also worked in the QFE June 2005 but no longer works when I
>>> upgraded all the way to QFE FEB 2006.
>>>
>>> No changes where made to the SLX either all that was done in target
>>> designer was upgraded components. Then I tried a depency check and
>>> compiled an image with all components and the same issues still exist
>>> for the above two issues.
>>>
>>> Any light on this matter would be greatly appreciated.
>>>
>>> Thanks,
>>>
>>> Debbie
>>>

Reply With Quote
Debbie Giuliano
Guest
Posts: n/a
 
Re: SHOCKWAVE, FLASH, NFUSE, AND FAX NO LONGER WORK
Posted: 04-07-2006, 10:16 PM
That did in fact work thanks. Any ideas on the fax issue?

--


---------------------------------------------------------------------
"Eliminate annoying spam!
My mailbox is protected by iHateSpam, the #1-rated spam buster."

http://www.ihatespam.net


"Debbie Giuliano" <gda6587@qwest.net> wrote in message
news:%23y5FBylWGHA.3492@TK2MSFTNGP05.phx.gbl...
> Thanks, I will try that and let you know if it worked
>
> --
>
>
> ---------------------------------------------------------------------
> "Eliminate annoying spam!
> My mailbox is protected by iHateSpam, the #1-rated spam buster."
>
> http://www.ihatespam.net
>
>
> "Zirong Wang" <nospam@blackhole.net> wrote in message
> news:e15kq8$d8j$1@s1.news.oleane.net...
>> sorry, the copy paste operation did not work,
>> here the whole work around
>>
>> Windows Registry Editor Version 5.00
>>
>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
>> @="ClassMoniker"
>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\InprocServer32]
>> @="ole32.dll"
>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\ProgID]
>> @="clsid"
>> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLSID]
>> @="{0000031A-0000-0000-C000-000000000046}"
>>
>>
>> Zirong Wang wrote:
>>
>>> Debbie,
>>>
>>> I had the similar problem already with october 2005's security
>>> pack.
>>> by setting the following key, it works for me:
>>>
>>> Windows Registry Editor Version 5.00
>>>
>>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
>>>
>>> @="ClassMoniker"
>>>
>>> if you do a google search with 'embedded classmoniker'
>>> you would have found the problem description and work around
>>>
>>> HTH
>>>
>>> Zirong
>>>
>>> Debbie Giuliano wrote:
>>>
>>>> Hello,
>>>>
>>>> I was using the QFE from June 2005 and everything worked fine. Then I
>>>> upgraded up to Feb 2006 QFE's and now Macromedia Flash and Shockwave no
>>>> longer work and they are an embedded component that worked until the
>>>> upgrade of the QFE's. Now what happens on the web page is that the
>>>> page display but it is like shockwave and flash are not installed, so I
>>>> even tried to reinstall them and it does not even prompt for the file
>>>> download. Citrix NFUSE was fixed originally in June 2005 QFE by
>>>> changing parameter 1807 in the lockdown zone from 3 to 0 DWORD value.
>>>> Now when I launch Citrix through the browser and try to run a published
>>>> application it does not give an error but nothing happens. If I right
>>>> click on the published application and click launch in new window it
>>>> brings up the published application. I am sure it is due to the QFE's
>>>> as everything worked previously. I have tried changing in the zones
>>>> and lockdown zones in the registry key 1001, 1004, 1200 from a DWORD 3
>>>> to 0 and closed out of all instances Internet Explorer and reopened it
>>>> and tried it with the same results. It is like the new QFE's is
>>>> disabling ACTIVE X. Any ideas of what to change in the registry or a
>>>> file to fix this issue?
>>>>
>>>> The Fax application also worked now what happens is it builds the
>>>> program group with none of the items that are with it and when you try
>>>> to add a fax it give you an error message of about a file missing.
>>>> Again this also worked in the QFE June 2005 but no longer works when I
>>>> upgraded all the way to QFE FEB 2006.
>>>>
>>>> No changes where made to the SLX either all that was done in target
>>>> designer was upgraded components. Then I tried a depency check and
>>>> compiled an image with all components and the same issues still exist
>>>> for the above two issues.
>>>>
>>>> Any light on this matter would be greatly appreciated.
>>>>
>>>> Thanks,
>>>>
>>>> Debbie
>>>>
>
>

Reply With Quote
Zirong Wang
Guest
Posts: n/a
 
Re: SHOCKWAVE, FLASH, NFUSE, AND FAX NO LONGER WORK
Posted: 04-08-2006, 11:50 PM
I have no idea with FAX issue, but I would proceed with this dumb
process:

1. load your June 2005's slx, don't ungrade components to feb 2006's
2. ungrade MANUALLY 1 component at once. test if it works.
3. you should eventually find the faulty componet.
4. look at the faulty component's registry, see if there are
some changes, try to make it identical to June's registry

that's all I can say

Zirong

"Debbie Giuliano" <gda6587@qwest.net> wrote in message
news:eNE6cioWGHA.4960@TK2MSFTNGP05.phx.gbl...
> That did in fact work thanks. Any ideas on the fax issue?
>
> --
>
>
> ---------------------------------------------------------------------
> "Eliminate annoying spam!
> My mailbox is protected by iHateSpam, the #1-rated spam buster."
>
> http://www.ihatespam.net
>
>
> "Debbie Giuliano" <gda6587@qwest.net> wrote in message
> news:%23y5FBylWGHA.3492@TK2MSFTNGP05.phx.gbl...
>> Thanks, I will try that and let you know if it worked
>>
>> --
>>
>>
>> ---------------------------------------------------------------------
>> "Eliminate annoying spam!
>> My mailbox is protected by iHateSpam, the #1-rated spam buster."
>>
>> http://www.ihatespam.net
>>
>>
>> "Zirong Wang" <nospam@blackhole.net> wrote in message
>> news:e15kq8$d8j$1@s1.news.oleane.net...
>>> sorry, the copy paste operation did not work,
>>> here the whole work around
>>>
>>> Windows Registry Editor Version 5.00
>>>
>>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
>>> @="ClassMoniker"
>>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\InprocServer32]
>>> @="ole32.dll"
>>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\ProgID]
>>> @="clsid"
>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLSID]
>>> @="{0000031A-0000-0000-C000-000000000046}"
>>>
>>>
>>> Zirong Wang wrote:
>>>
>>>> Debbie,
>>>>
>>>> I had the similar problem already with october 2005's security
>>>> pack.
>>>> by setting the following key, it works for me:
>>>>
>>>> Windows Registry Editor Version 5.00
>>>>
>>>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
>>>>
>>>> @="ClassMoniker"
>>>>
>>>> if you do a google search with 'embedded classmoniker'
>>>> you would have found the problem description and work around
>>>>
>>>> HTH
>>>>
>>>> Zirong
>>>>
>>>> Debbie Giuliano wrote:
>>>>
>>>>> Hello,
>>>>>
>>>>> I was using the QFE from June 2005 and everything worked fine. Then I
>>>>> upgraded up to Feb 2006 QFE's and now Macromedia Flash and Shockwave
>>>>> no longer work and they are an embedded component that worked until
>>>>> the upgrade of the QFE's. Now what happens on the web page is that
>>>>> the page display but it is like shockwave and flash are not installed,
>>>>> so I even tried to reinstall them and it does not even prompt for the
>>>>> file download. Citrix NFUSE was fixed originally in June 2005 QFE by
>>>>> changing parameter 1807 in the lockdown zone from 3 to 0 DWORD value.
>>>>> Now when I launch Citrix through the browser and try to run a
>>>>> published application it does not give an error but nothing happens.
>>>>> If I right click on the published application and click launch in new
>>>>> window it brings up the published application. I am sure it is due to
>>>>> the QFE's as everything worked previously. I have tried changing in
>>>>> the zones and lockdown zones in the registry key 1001, 1004, 1200 from
>>>>> a DWORD 3 to 0 and closed out of all instances Internet Explorer and
>>>>> reopened it and tried it with the same results. It is like the new
>>>>> QFE's is disabling ACTIVE X. Any ideas of what to change in the
>>>>> registry or a file to fix this issue?
>>>>>
>>>>> The Fax application also worked now what happens is it builds the
>>>>> program group with none of the items that are with it and when you try
>>>>> to add a fax it give you an error message of about a file missing.
>>>>> Again this also worked in the QFE June 2005 but no longer works when I
>>>>> upgraded all the way to QFE FEB 2006.
>>>>>
>>>>> No changes where made to the SLX either all that was done in target
>>>>> designer was upgraded components. Then I tried a depency check and
>>>>> compiled an image with all components and the same issues still exist
>>>>> for the above two issues.
>>>>>
>>>>> Any light on this matter would be greatly appreciated.
>>>>>
>>>>> Thanks,
>>>>>
>>>>> Debbie
>>>>>
>>
>>
>
>

Reply With Quote
Debbie Giuliano
Guest
Posts: n/a
 
Re: SHOCKWAVE, FLASH, NFUSE, AND FAX NO LONGER WORK
Posted: 04-10-2006, 04:46 PM
Zirong,

I actually started on that and I know the component that is already the
issue it is the Telephony QFE 893756 and it no longer puts the Fax in the
service and I am already comparing the registry plus thd FBA log.

Thanks for all your help,

Deb

--


---------------------------------------------------------------------
"Eliminate annoying spam!
My mailbox is protected by iHateSpam, the #1-rated spam buster."

http://www.ihatespam.net


"Zirong Wang" <nospam@blackhole.net> wrote in message
news:4437b211$0$12758$626a54ce@news.free.fr...
>I have no idea with FAX issue, but I would proceed with this dumb
> process:
>
> 1. load your June 2005's slx, don't ungrade components to feb 2006's
> 2. ungrade MANUALLY 1 component at once. test if it works.
> 3. you should eventually find the faulty componet.
> 4. look at the faulty component's registry, see if there are
> some changes, try to make it identical to June's registry
>
> that's all I can say
>
> Zirong
>
> "Debbie Giuliano" <gda6587@qwest.net> wrote in message
> news:eNE6cioWGHA.4960@TK2MSFTNGP05.phx.gbl...
>> That did in fact work thanks. Any ideas on the fax issue?
>>
>> --
>>
>>
>> ---------------------------------------------------------------------
>> "Eliminate annoying spam!
>> My mailbox is protected by iHateSpam, the #1-rated spam buster."
>>
>> http://www.ihatespam.net
>>
>>
>> "Debbie Giuliano" <gda6587@qwest.net> wrote in message
>> news:%23y5FBylWGHA.3492@TK2MSFTNGP05.phx.gbl...
>>> Thanks, I will try that and let you know if it worked
>>>
>>> --
>>>
>>>
>>> ---------------------------------------------------------------------
>>> "Eliminate annoying spam!
>>> My mailbox is protected by iHateSpam, the #1-rated spam buster."
>>>
>>> http://www.ihatespam.net
>>>
>>>
>>> "Zirong Wang" <nospam@blackhole.net> wrote in message
>>> news:e15kq8$d8j$1@s1.news.oleane.net...
>>>> sorry, the copy paste operation did not work,
>>>> here the whole work around
>>>>
>>>> Windows Registry Editor Version 5.00
>>>>
>>>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
>>>> @="ClassMoniker"
>>>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\InprocServer32]
>>>> @="ole32.dll"
>>>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}\ProgID]
>>>> @="clsid"
>>>> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\CLSID]
>>>> @="{0000031A-0000-0000-C000-000000000046}"
>>>>
>>>>
>>>> Zirong Wang wrote:
>>>>
>>>>> Debbie,
>>>>>
>>>>> I had the similar problem already with october 2005's security
>>>>> pack.
>>>>> by setting the following key, it works for me:
>>>>>
>>>>> Windows Registry Editor Version 5.00
>>>>>
>>>>> [HKEY_CLASSES_ROOT\CLSID\{0000031A-0000-0000-C000-000000000046}]
>>>>>
>>>>> @="ClassMoniker"
>>>>>
>>>>> if you do a google search with 'embedded classmoniker'
>>>>> you would have found the problem description and work around
>>>>>
>>>>> HTH
>>>>>
>>>>> Zirong
>>>>>
>>>>> Debbie Giuliano wrote:
>>>>>
>>>>>> Hello,
>>>>>>
>>>>>> I was using the QFE from June 2005 and everything worked fine. Then
>>>>>> I upgraded up to Feb 2006 QFE's and now Macromedia Flash and
>>>>>> Shockwave no longer work and they are an embedded component that
>>>>>> worked until the upgrade of the QFE's. Now what happens on the web
>>>>>> page is that the page display but it is like shockwave and flash are
>>>>>> not installed, so I even tried to reinstall them and it does not even
>>>>>> prompt for the file download. Citrix NFUSE was fixed originally in
>>>>>> June 2005 QFE by changing parameter 1807 in the lockdown zone from 3
>>>>>> to 0 DWORD value. Now when I launch Citrix through the browser and
>>>>>> try to run a published application it does not give an error but
>>>>>> nothing happens. If I right click on the published application and
>>>>>> click launch in new window it brings up the published application. I
>>>>>> am sure it is due to the QFE's as everything worked previously. I
>>>>>> have tried changing in the zones and lockdown zones in the registry
>>>>>> key 1001, 1004, 1200 from a DWORD 3 to 0 and closed out of all
>>>>>> instances Internet Explorer and reopened it and tried it with the
>>>>>> same results. It is like the new QFE's is disabling ACTIVE X. Any
>>>>>> ideas of what to change in the registry or a file to fix this issue?
>>>>>>
>>>>>> The Fax application also worked now what happens is it builds the
>>>>>> program group with none of the items that are with it and when you
>>>>>> try to add a fax it give you an error message of about a file
>>>>>> missing. Again this also worked in the QFE June 2005 but no longer
>>>>>> works when I upgraded all the way to QFE FEB 2006.
>>>>>>
>>>>>> No changes where made to the SLX either all that was done in target
>>>>>> designer was upgraded components. Then I tried a depency check and
>>>>>> compiled an image with all components and the same issues still exist
>>>>>> for the above two issues.
>>>>>>
>>>>>> Any light on this matter would be greatly appreciated.
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Debbie
>>>>>>
>>>
>>>
>>
>>
>
>

Reply With Quote
Jon Fincher
Guest
Posts: n/a
 
Re: SHOCKWAVE, FLASH, NFUSE, AND FAX NO LONGER WORK
Posted: 04-11-2006, 11:16 PM
"Debbie Giuliano" <gda6587@qwest.net> wrote in
news:#6f6OYLXGHA.4924@TK2MSFTNGP05.phx.gbl:

Hi Debbie:

OK, the problem Zirong helped you out with has been corrected and is in
the April security updates, which have been released and should be on
the website within a week or so.

As for the Fax problem, you've got me stumped - I went back and
double-checked everything I could. The culprit you identified was
updated in August 2005. We have the correct binaries in that package,
there were no new dependencies and no wierd registry keys (and we got
them all anyway). There wasn't any other issues prior to August 2005
that I could find which updated those binaries. Since you didn't
identify SP1 or SP2, I checked both version.

If you're using SP2, my only suggestion here would be to download the XP
Pro version of the package and extract it's contents using the
/X:<folder> switch. Get the binaries from the SP2GDR folder that's
created and replace the XPE bits with them - if this fixes the problem,
let us know.
> Zirong,
>
> I actually started on that and I know the component that is already
> the issue it is the Telephony QFE 893756 and it no longer puts the Fax
> in the service and I am already comparing the registry plus thd FBA
> log.
>
> Thanks for all your help,
>
> Deb
>
--
--Jon
Reply With Quote
Debbie Giuliano
Guest
Posts: n/a
 
Re: SHOCKWAVE, FLASH, NFUSE, AND FAX NO LONGER WORK
Posted: 04-12-2006, 01:39 AM
Hello Jon,

You are correct in your assumption it was XP SP2. I have a log that is
built by the fax that is attached and I believe from this log you should be
able to determine what is going on. I will paste it in this email. What it
looks like is that it goes through and creates the fax and then terminates
it and unistalls it after termination. The file on the unit is
faxsetup.log. Sorry it is so long. I will try what you suggested but I
think if you see this log you will know exactly what is going on. Thanks
for fixing the OLE issue with all the missing registry keys.

See the log below this. By the way this is during the FBA process this log
was created.

Thanks,

Deb

[04/07/06 17:48:10] [0x07ac] [ ] } (TRUE)
[04/07/06 17:48:10] [0x07ac] [ ] prv_ValidateVersion
[04/07/06 17:48:10] [0x07ac] [ ] {
[04/07/06 17:48:10] [0x07ac] [ ] OC Manager version: 0x50000,
FaxOcm Expected Version: 0x50000, seems OK
[04/07/06 17:48:10] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:10] [0x07ac] [ ] Init State module
[04/07/06 17:48:10] [0x07ac] [ ] {
[04/07/06 17:48:10] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:10] [0x07ac] [ ] Init Util module
[04/07/06 17:48:10] [0x07ac] [ ] {
[04/07/06 17:48:10] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:10] [0x07ac] [ ] Init File Module
[04/07/06 17:48:10] [0x07ac] [ ] {
[04/07/06 17:48:10] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:10] [0x07ac] [ ] Init MAPI Module
[04/07/06 17:48:10] [0x07ac] [ ] {
[04/07/06 17:48:10] [0x07ac] [ ] } (TRUE)
[04/07/06 17:48:10] [0x07ac] [ ] Init Print Module
[04/07/06 17:48:10] [0x07ac] [ ] {
[04/07/06 17:48:10] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:10] [0x07ac] [ ] Init Registry Module
[04/07/06 17:48:10] [0x07ac] [ ] {
[04/07/06 17:48:10] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:10] [0x07ac] [ ] Init Service Module
[04/07/06 17:48:10] [0x07ac] [ ] {
[04/07/06 17:48:10] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:10] [0x07ac] [ ] Init Unattended module
[04/07/06 17:48:10] [0x07ac] [ ] {
[04/07/06 17:48:10] [0x07ac] [ ] prv_SaveKeyValue
[04/07/06 17:48:10] [0x07ac] [ ] {
[04/07/06 17:48:10] [0x07ac] [ ] } (TRUE)
[04/07/06 17:48:10] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:10] [0x07ac] [ ] fxocUpg_Init
[04/07/06 17:48:10] [0x07ac] [ ] {
[04/07/06 17:48:11] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:11] [0x07ac] [ ] OnInitComponent, ComponentID:
'fax', SourcePath: 'C:\WINDOWS\I386\', Component Inf Handle: 0x9a9e8
[04/07/06 17:48:11] [0x07ac] [ ] fxState_DumpSetupState
[04/07/06 17:48:11] [0x07ac] [ ] {
[04/07/06 17:48:11] [0x07ac] [ ] IsCleanInstall: '0'
[04/07/06 17:48:11] [0x07ac] [ ] IsStandAlone: '1'
[04/07/06 17:48:11] [0x07ac] [ ] IsUpgrade (0 = No, 1 = Win31, 2
= Win9X, 3 = WinNT, 4 = Win2K: '0'
[04/07/06 17:48:11] [0x07ac] [ ] IsUnattended: '1'
[04/07/06 17:48:11] [0x07ac] [ ] ComponentID: 'fax'
[04/07/06 17:48:11] [0x07ac] [ ] Source Path: 'C:\WINDOWS\I386\'
[04/07/06 17:48:11] [0x07ac] [ ] Unattend File:
'C:\WINDOWS\FBA\UNATTEND.TXT'
[04/07/06 17:48:11] [0x07ac] [ ] Expected OC Manager Version:
0x50000
[04/07/06 17:48:11] [0x07ac] [ ] Current OC Manager Version:
0x50000
[04/07/06 17:48:11] [0x07ac] [ ] }
[04/07/06 17:48:11] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:11] [0x07ac] [ ] }
[04/07/06 17:48:14] [0x07ac] [ ] FaxOcmSetupProc (fax - fax)
[04/07/06 17:48:14] [0x07ac] [ ] {
[04/07/06 17:48:14] [0x07ac] [ ] FaxOcmSetup proc called with function
'OC_QUERY_STATE'
[04/07/06 17:48:14] [0x07ac] [ ] prv_OnQueryState
[04/07/06 17:48:14] [0x07ac] [ ] {
[04/07/06 17:48:14] [0x07ac] [ ] HKLM\Software\Microsoft\Fax\Setup
does not exist, assume component is not installed
[04/07/06 17:48:14] [0x07ac] [ ] }
[04/07/06 17:48:14] [0x07ac] [ ] }
[04/07/06 17:48:14] [0x07ac] [ ] FaxOcmSetupProc (fax - fax)
[04/07/06 17:48:14] [0x07ac] [ ] {
[04/07/06 17:48:14] [0x07ac] [ ] FaxOcmSetup proc called with function
'OC_CALC_DISK_SPACE'
[04/07/06 17:48:14] [0x07ac] [ ] prv_OnCalcDiskSpace (fax - fax)
[04/07/06 17:48:14] [0x07ac] [ ] {
[04/07/06 17:48:14] [0x07ac] [ ] fxocFile_CalcDiskSpace (fax)
[04/07/06 17:48:14] [0x07ac] [ ] {
[04/07/06 17:48:14] [0x07ac] [ ] fxocUtil_GetKeywordValue (fax -
FaxCleanInstall )
[04/07/06 17:48:14] [0x07ac] [ ] {
[04/07/06 17:48:14] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:15] [0x07ac] [ ] fxocFile_CalcDiskSpace,
SubComponentID: 'fax', Section: 'Fax.CleanInstall', bIsBeingAdded: '1',
rc=0x0
[04/07/06 17:48:15] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:15] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:15] [0x07ac] [ ] }
[04/07/06 17:48:15] [0x07ac] [ ] FaxOcmSetupProc (fax - (null))
[04/07/06 17:48:15] [0x07ac] [ ] {
[04/07/06 17:48:15] [0x07ac] [ ] FaxOcmSetup proc called with function
'OC_WIZARD_CREATED'
[04/07/06 17:48:15] [0x07ac] [ ] }
[04/07/06 17:48:15] [0x07ac] [ ] FaxOcmSetupProc (fax - fax)
[04/07/06 17:48:15] [0x07ac] [ ] {
[04/07/06 17:48:15] [0x07ac] [ ] FaxOcmSetup proc called with function
'OC_QUERY_STATE'
[04/07/06 17:48:15] [0x07ac] [ ] prv_OnQueryState
[04/07/06 17:48:15] [0x07ac] [ ] {
[04/07/06 17:48:15] [0x07ac] [ ] }
[04/07/06 17:48:15] [0x07ac] [ ] }
[04/07/06 17:48:16] [0x07ac] [ ] FaxOcmSetupProc (fax - fax)
[04/07/06 17:48:16] [0x07ac] [ ] {
[04/07/06 17:48:16] [0x07ac] [ ] FaxOcmSetup proc called with function
'OC_CALC_DISK_SPACE'
[04/07/06 17:48:16] [0x07ac] [ ] prv_OnCalcDiskSpace (fax - fax)
[04/07/06 17:48:16] [0x07ac] [ ] {
[04/07/06 17:48:16] [0x07ac] [ ] fxocFile_CalcDiskSpace (fax)
[04/07/06 17:48:16] [0x07ac] [ ] {
[04/07/06 17:48:16] [0x07ac] [ ] fxocUtil_GetKeywordValue (fax -
FaxCleanInstall )
[04/07/06 17:48:16] [0x07ac] [ ] {
[04/07/06 17:48:16] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:16] [0x07ac] [ ] fxocFile_CalcDiskSpace,
SubComponentID: 'fax', Section: 'Fax.CleanInstall', bIsBeingAdded: '1',
rc=0x0
[04/07/06 17:48:16] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:16] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:16] [0x07ac] [ ] }
[04/07/06 17:48:51] [0x01f8] [ ] FaxOcmSetupProc (fax - (null))
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] FaxOcmSetup proc called with function
'OC_QUEUE_FILE_OPS'
[04/07/06 17:48:51] [0x01f8] [ ] prv_OnQueueFileOps (fax - (null))
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] }
[04/07/06 17:48:51] [0x01f8] [ ] FaxOcmSetupProc (fax - fax)
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] FaxOcmSetup proc called with function
'OC_QUEUE_FILE_OPS'
[04/07/06 17:48:51] [0x01f8] [ ] prv_OnQueueFileOps (fax - fax)
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] faxocm_HasSelectionStateChanged
(fax)
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] Beginning Queuing of Files:
ComponentID: 'fax', SubComponentID: 'fax', Selection State has changed to 1
==> Installing/Uninstalling
[04/07/06 17:48:51] [0x01f8] [ ] prv_GetSectionToProcess (fax)
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] fxState_GetInstallType (fax)
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ]
faxocm_HasSelectionStateChanged (fax)
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] }
[04/07/06 17:48:51] [0x01f8] [ ] fxocUtil_GetKeywordValue (fax -
FaxCleanInstall )
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] fxocUpg_SaveSettings
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] fxocUpg_Uninstall
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] fxocFile_Install (fax -
Fax.CleanInstall)
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] fxocUtil_SearchAndExecute
(Fax.CleanInstall - UnregisterDlls_Platform)
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [WRN] Did not find
'UnregisterDlls_Platform' keyword in section 'Fax.CleanInstall'. No action
will be taken.
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] Successfully Unregistered Fax
DLLs - platform dependentfrom INF file, section 'Fax.CleanInstall'
[04/07/06 17:48:51] [0x01f8] [ ] prv_DoSetup (Fax.CleanInstall -
fxocFile_Install - (null))
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] fxocFile_Install,
Successfully queued files from Section: 'Fax.CleanInstall'
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] fxocUtil_SearchAndExecute
(Fax.CleanInstall - CopyFiles_Platform)
[04/07/06 17:48:51] [0x01f8] [ ] {
[04/07/06 17:48:51] [0x01f8] [ ] Did not find
'CopyFiles_Platform' keyword in section 'Fax.CleanInstall'. No action will
be taken.
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] Successfully Queued Files -
platform dependentfrom INF file, section 'Fax.CleanInstall'
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:51] [0x01f8] [ ] }
[04/07/06 17:48:52] [0x00e4] [ ] FaxOcmSetupProc (fax - (null))
[04/07/06 17:48:52] [0x00e4] [ ] {
[04/07/06 17:48:52] [0x00e4] [ ] FaxOcmSetup proc called with function
'OC_QUERY_STEP_COUNT'
[04/07/06 17:48:52] [0x00e4] [ ] prv_OnQueryStepCount (fax - (null))
[04/07/06 17:48:52] [0x00e4] [ ] {
[04/07/06 17:48:52] [0x00e4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:52] [0x00e4] [ ] }
[04/07/06 17:48:52] [0x00e4] [ ] FaxOcmSetupProc (fax - fax)
[04/07/06 17:48:52] [0x00e4] [ ] {
[04/07/06 17:48:52] [0x00e4] [ ] FaxOcmSetup proc called with function
'OC_QUERY_STEP_COUNT'
[04/07/06 17:48:52] [0x00e4] [ ] prv_OnQueryStepCount (fax - fax)
[04/07/06 17:48:52] [0x00e4] [ ] {
[04/07/06 17:48:52] [0x00e4] [ ] faxocm_HasSelectionStateChanged
(fax)
[04/07/06 17:48:52] [0x00e4] [ ] {
[04/07/06 17:48:52] [0x00e4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:48:52] [0x00e4] [ ] } (10)
[04/07/06 17:48:52] [0x00e4] [ ] }
[04/07/06 17:48:52] [0x01d4] [ ] FaxOcmSetupProc (fax - (null))
[04/07/06 17:48:52] [0x01d4] [ ] {
[04/07/06 17:48:52] [0x01d4] [ ] FaxOcmSetup proc called with function
'OC_ABOUT_TO_COMMIT_QUEUE'
[04/07/06 17:48:52] [0x01d4] [ ] }
[04/07/06 17:48:52] [0x01d4] [ ] FaxOcmSetupProc (fax - fax)
[04/07/06 17:48:52] [0x01d4] [ ] {
[04/07/06 17:48:52] [0x01d4] [ ] FaxOcmSetup proc called with function
'OC_ABOUT_TO_COMMIT_QUEUE'
[04/07/06 17:48:52] [0x01d4] [ ] }
[04/07/06 17:49:02] [0x01d4] [ ] FaxOcmSetupProc (fax - (null))
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ] FaxOcmSetup proc called with function
'OC_COMPLETE_INSTALLATION'
[04/07/06 17:49:02] [0x01d4] [ ] prv_OnCompleteInstallation (fax -
(null))
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:02] [0x01d4] [ ] }
[04/07/06 17:49:02] [0x01d4] [ ] FaxOcmSetupProc (fax - fax)
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ] FaxOcmSetup proc called with function
'OC_COMPLETE_INSTALLATION'
[04/07/06 17:49:02] [0x01d4] [ ] prv_OnCompleteInstallation (fax - fax)
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ] faxocm_HasSelectionStateChanged
(fax)
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:02] [0x01d4] [ ] prv_GetSectionToProcess (fax)
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ] fxState_GetInstallType (fax)
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ]
faxocm_HasSelectionStateChanged (fax)
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:02] [0x01d4] [ ] }
[04/07/06 17:49:02] [0x01d4] [ ] fxocUtil_GetKeywordValue (fax -
FaxCleanInstall )
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:02] [0x01d4] [ ] prv_CompleteFaxInstall (fax -
Fax.CleanInstall)
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ] Creating program groups and
shortcuts...
[04/07/06 17:49:02] [0x01d4] [ ] fxocLink_Install (fax -
Fax.CleanInstall)
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ] fxocUtil_DoSetup
(Fax.CleanInstall - fxocLink_Install )
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:02] [0x01d4] [ ] Successfully installed Fax
Shortcuts from INF file, section 'Fax.CleanInstall'
[04/07/06 17:49:02] [0x01d4] [ ] fxocUtil_SearchAndExecute
(Fax.CleanInstall - ProfileItems_Platform)
[04/07/06 17:49:02] [0x01d4] [ ] {
[04/07/06 17:49:03] [0x01d4] [ ] Successfully installed
from INF file, section 'CreateLink.Common'
[04/07/06 17:49:03] [0x01d4] [ ] Did not find
'ProfileItems_Platform' keyword in section 'Fax.CleanInstall'. No action
will be taken.
[04/07/06 17:49:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:03] [0x01d4] [ ] Successfully installed Fax
Shortcuts - platform dependentfrom INF file, section 'Fax.CleanInstall'
[04/07/06 17:49:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:03] [0x01d4] [ ] prv_UpdateProgressBar (1)
[04/07/06 17:49:03] [0x01d4] [ ] {
[04/07/06 17:49:03] [0x01d4] [ ] }
[04/07/06 17:49:03] [0x01d4] [ ] CompleteInstall, state is
unattended or we are upgrading from Win9X, caching unattended data from INF
file
[04/07/06 17:49:03] [0x01d4] [ ] fxUnatnd_LoadUnattendedData
[04/07/06 17:49:03] [0x01d4] [ ] {
[04/07/06 17:49:03] [0x01d4] [ERR] LoadUnattendData, Unattended
mode, but could not get Unattended file INF handle. ec=2
[04/07/06 17:49:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:03] [0x01d4] [ ] fxocPrnt_SetFaxPrinterName ()
[04/07/06 17:49:03] [0x01d4] [ ] {
[04/07/06 17:49:03] [0x01d4] [ ] }
[04/07/06 17:49:03] [0x01d4] [ ] prv_UpdateProgressBar (1)
[04/07/06 17:49:03] [0x01d4] [ ] {
[04/07/06 17:49:03] [0x01d4] [ ] }
[04/07/06 17:49:03] [0x01d4] [ ] Installing Registry...
[04/07/06 17:49:03] [0x01d4] [ ] fxocReg_Install (fax -
Fax.CleanInstall)
[04/07/06 17:49:03] [0x01d4] [ ] {
[04/07/06 17:49:03] [0x01d4] [ ] fxocUtil_DoSetup
(Fax.CleanInstall - fxocReg_Install )
[04/07/06 17:49:03] [0x01d4] [ ] {
[04/07/06 17:49:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:03] [0x01d4] [ ] Successfully installed static
registry settings as specified in INF file
[04/07/06 17:49:03] [0x01d4] [ ] prv_InstallDynamicRegistry
(Fax.CleanInstall)
[04/07/06 17:49:03] [0x01d4] [ ] {
[04/07/06 17:49:03] [0x01d4] [ ] Successfully installed
dynamic Registry settings from INF file, section 'Fax.CleanInstall'
[04/07/06 17:49:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:03] [0x01d4] [ ] Registry Install, installing
performance counters...
[04/07/06 17:49:03] [0x01d4] [ ] prv_DeletePerformanceCounters
[04/07/06 17:49:03] [0x01d4] [ ] {
[04/07/06 17:49:03] [0x01d4] [ ] DeletePerformanceCounters,
launching process 'unlodctr fax'
[04/07/06 17:49:03] [0x01d4] [ ] Waiting for process to
complete...
[04/07/06 17:49:03] [0x01d4] [ ] Process complete.
[04/07/06 17:49:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:03] [0x01d4] [ ] prv_CreatePerformanceCounters
[04/07/06 17:49:03] [0x01d4] [ ] {
[04/07/06 17:49:03] [0x01d4] [ ] CreatePerformanceCounters,
launching process 'lodctr C:\WINDOWS\system32\FXSPERF.INI'
[04/07/06 17:49:03] [0x01d4] [ ] CreatePerformanceCounters,
successfullylaunched process, waiting for it to complete...
[04/07/06 17:49:03] [0x01d4] [ ] Process completed.
[04/07/06 17:49:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:03] [0x01d4] [ ] Registry Install, Doing
REGSVR
[04/07/06 17:49:03] [0x01d4] [ ] fxocUtil_SearchAndExecute
(Fax.CleanInstall - RegisterDlls_Platform)
[04/07/06 17:49:03] [0x01d4] [ ] {
[04/07/06 17:49:05] [0x01d4] [ ] Successfully installed
from INF file, section 'Fax.RegSvr.Common'
[04/07/06 17:49:05] [0x01d4] [ ] Did not find
'RegisterDlls_Platform' keyword in section 'Fax.CleanInstall'. No action
will be taken.
[04/07/06 17:49:05] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:05] [0x01d4] [ ] Successfully Registered Fax
DLLs - platform dependentfrom INF file, section 'Fax.CleanInstall'
[04/07/06 17:49:05] [0x01d4] [ ] Registry Install, Doing
AddReg_Platform
[04/07/06 17:49:05] [0x01d4] [ ] fxocUtil_SearchAndExecute
(Fax.CleanInstall - AddReg_Platform)
[04/07/06 17:49:05] [0x01d4] [ ] {
[04/07/06 17:49:05] [0x01d4] [ ] Successfully installed
from INF file, section 'FaxReg.Inbox.Desktop'
[04/07/06 17:49:05] [0x01d4] [ ] Successfully installed
from INF file, section 'FaxReg.SentItems.Desktop'
[04/07/06 17:49:05] [0x01d4] [ ] Did not find
'AddReg_Platform' keyword in section 'Fax.CleanInstall'. No action will be
taken.
[04/07/06 17:49:05] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:05] [0x01d4] [ ] Successfully Installed
Registry- platform dependentfrom INF file, section 'Fax.CleanInstall'
[04/07/06 17:49:05] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:05] [0x01d4] [ ] prv_UpdateProgressBar (1)
[04/07/06 17:49:05] [0x01d4] [ ] {
[04/07/06 17:49:05] [0x01d4] [ ] }
[04/07/06 17:49:05] [0x01d4] [ ] Installing Fax Monitor and
Printer...
[04/07/06 17:49:05] [0x01d4] [ ] fxocPrnt_Install (fax -
Fax.CleanInstall)
[04/07/06 17:49:05] [0x01d4] [ ] {
[04/07/06 17:49:05] [0x01d4] [ ] fxocSvc_StartService
(Spooler)
[04/07/06 17:49:05] [0x01d4] [ ] {
[04/07/06 17:49:05] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:05] [0x01d4] [ ] Successfully started
'Spooler' service, continuing Printer Install
[04/07/06 17:49:05] [0x01d4] [ ] prv_DeleteFaxPrinter
[04/07/06 17:49:05] [0x01d4] [ ] {
[04/07/06 17:49:05] [0x01d4] [ ] DeleteFaxPrinter, found 0
printers installed on this computer
[04/07/06 17:49:05] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:05] [0x01d4] [ ] prv_DeleteFaxPrinterDrivers
[04/07/06 17:49:05] [0x01d4] [ ] {
[04/07/06 17:49:05] [0x01d4] [ ] DeletePrinterDriverEx()
for driver Windows NT Fax Driver, version 3 failed (ec: 1797)
[04/07/06 17:49:05] [0x01d4] [ ] } (1797)
[04/07/06 17:49:05] [0x01d4] [ ] Failed to delete W2K fax
drivers, rc = 0x705
[04/07/06 17:49:05] [0x01d4] [ ] prv_DeletePrintMonitor
(Windows NT Fax Monitor)
[04/07/06 17:49:05] [0x01d4] [ ] {
[04/07/06 17:49:05] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:05] [0x01d4] [ ] prv_CreatePrintMonitor
(Microsoft Shared Fax Monitor - FXSMON.DLL)
[04/07/06 17:49:05] [0x01d4] [ ] {
[04/07/06 17:49:05] [0x01d4] [ ] Successfully created fax
monitor 'Microsoft Shared Fax Monitor', File Name 'FXSMON.DLL'
[04/07/06 17:49:05] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:05] [0x01d4] [ ] prv_AddFaxPrinterDriver
(16626172ndir\system32)
[04/07/06 17:49:05] [0x01d4] [ ] {
[04/07/06 17:49:05] [0x01d4] [ ] Printer driver directory
is C:\WINDOWS\System32\spool\DRIVERS\W32X86

[04/07/06 17:49:09] [0x01d4] [ ] Successfully added new fax
printer drivers
[04/07/06 17:49:09] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:11] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:49:11] [0x01d4] [ ] prv_UpdateProgressBar (1)
[04/07/06 17:49:11] [0x01d4] [ ] {
[04/07/06 17:49:11] [0x01d4] [ ] }
[04/07/06 17:49:11] [0x01d4] [ ] Installing Fax Service...
[04/07/06 17:49:11] [0x01d4] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)
[04/07/06 17:49:11] [0x01d4] [ ] {
[04/07/06 17:49:21] [0x01d4] [ ] Successfully installed fax
service from section 'Fax.CleanInstall'
[04/07/06 17:49:21] [0x01d4] [ ] fxocSvc_StartFaxService
[04/07/06 17:49:21] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] } (1062)
[04/07/06 17:50:02] [0x01d4] [ERR] Failed to start fax service,
rc = 0x426
[04/07/06 17:50:02] [0x01d4] [ ] } (1062)
[04/07/06 17:50:02] [0x01d4] [ERR] Failed to install fax service.
This is a fatal error, abandoning fax install...rc=0x426
[04/07/06 17:50:02] [0x01d4] [ ] prv_UpdateProgressBar (1)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] }
[04/07/06 17:50:02] [0x01d4] [ ] prv_UpdateProgressBar (1)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] }
[04/07/06 17:50:02] [0x01d4] [ ] prv_UpdateProgressBar (1)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] }
[04/07/06 17:50:02] [0x01d4] [ ] prv_UpdateProgressBar (1)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] }
[04/07/06 17:50:02] [0x01d4] [ ] prv_UpdateProgressBar (1)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] }
[04/07/06 17:50:02] [0x01d4] [ ] prv_UpdateProgressBar (1)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] }
[04/07/06 17:50:02] [0x01d4] [ERR] Complete Fax Install failed, rc
= 0x426
[04/07/06 17:50:02] [0x01d4] [ ] fxocUtil_GetUninstallSection
(fax)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] fxocUtil_GetKeywordValue
(fax - FaxUninstall )
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:02] [0x01d4] [ ] Performing rollback, using
section Fax.Uninstall.
[04/07/06 17:50:02] [0x01d4] [ ] prv_UninstallFax (fax -
Fax.Uninstall)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] fxocFile_ProcessShares
(Fax.Uninstall)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] prv_ProcessShares
(Fax.Uninstall - DelShare)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ]
prv_FillShareDescriptionFromInf (Fax.Share.CommonCoverpages)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] } (TRUE)
[04/07/06 17:50:02] [0x01d4] [ ] Share should not be
processed on this Platform, skipping...
[04/07/06 17:50:02] [0x01d4] [ ] } (TRUE)
[04/07/06 17:50:02] [0x01d4] [ ] prv_ProcessShares
(Fax.Uninstall - CreateShare)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [WRN] Did not find
'CreateShare' keyword in section 'Fax.Uninstall'. No action will be taken.
[04/07/06 17:50:02] [0x01d4] [ ] } (FALSE)
[04/07/06 17:50:02] [0x01d4] [WRN] Problems creating
shares....
[04/07/06 17:50:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:02] [0x01d4] [ ] fxocPrnt_Uninstall (fax -
Fax.Uninstall)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] fxocSvc_StartService
(Spooler)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:02] [0x01d4] [ ] Successfully started
'Spooler' service, continuing Printer Install
[04/07/06 17:50:02] [0x01d4] [ ] prv_DeleteFaxPrinter
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] DeleteFaxPrinter, found
0 printers installed on this computer
[04/07/06 17:50:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:02] [0x01d4] [ ] prv_DeletePrintMonitor
(Microsoft Shared Fax Monitor)
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:02] [0x01d4] [ ] DeletePrinterMonitor,
successfully deleted print monitor name 'Microsoft Shared Fax Monitor'
[04/07/06 17:50:02] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:02] [0x01d4] [ ]
prv_DeleteFaxPrinterDrivers
[04/07/06 17:50:02] [0x01d4] [ ] {
[04/07/06 17:50:03] [0x01d4] [ ] DeletePrinterDriverEx()
for driver Microsoft Shared Fax Driver, version 3 succeeded
[04/07/06 17:50:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:03] [0x01d4] [ ] fxocMapi_Uninstall (fax -
Fax.Uninstall 0)
[04/07/06 17:50:03] [0x01d4] [ ] {
[04/07/06 17:50:03] [0x01d4] [ ] Removing the MSFAX XP51
service provider
[04/07/06 17:50:03] [0x01d4] [ ] RemoveTransportProvider
[04/07/06 17:50:03] [0x01d4] [ ] {
[04/07/06 17:50:03] [0x01d4] [ERR] MAPIInitialize failed
(ec: -2147467259).
[04/07/06 17:50:03] [0x01d4] [ ] } (-2147467259)
[04/07/06 17:50:03] [0x01d4] [WRN] Cannot delete XP Transport
Provider 127
[04/07/06 17:50:03] [0x01d4] [ ] } (127)
[04/07/06 17:50:03] [0x01d4] [ ] fxocSvc_Uninstall (fax -
Fax.Uninstall)
[04/07/06 17:50:03] [0x01d4] [ ] {
[04/07/06 17:50:03] [0x01d4] [ ] Successfully uninstalled
service from section 'Fax.Uninstall'
[04/07/06 17:50:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:03] [0x01d4] [ ] fxocReg_Uninstall (fax -
Fax.Uninstall)
[04/07/06 17:50:03] [0x01d4] [ ] {
[04/07/06 17:50:03] [0x01d4] [ ] prv_InstallDynamicRegistry
(Fax.Uninstall)
[04/07/06 17:50:03] [0x01d4] [ ] {
[04/07/06 17:50:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:03] [0x01d4] [ ]
prv_DeletePerformanceCounters
[04/07/06 17:50:03] [0x01d4] [ ] {
[04/07/06 17:50:03] [0x01d4] [ ]
DeletePerformanceCounters, launching process 'unlodctr fax'
[04/07/06 17:50:03] [0x01d4] [ ] Waiting for process to
complete...
[04/07/06 17:50:03] [0x01d4] [ ] Process complete.
[04/07/06 17:50:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:03] [0x01d4] [ ] fxocUtil_DoSetup
(Fax.Uninstall - fxocReg_Uninstall )
[04/07/06 17:50:03] [0x01d4] [ ] {
[04/07/06 17:50:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:03] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:03] [0x01d4] [ ] prv_NotifyStatusMonitor
[04/07/06 17:50:03] [0x01d4] [ ] {
[04/07/06 17:50:03] [0x01d4] [ERR] Call to function
FindWindow failed with 0x00000002
(d:\xpsprtm\printscan\faxsrv\src\setup\ocm\faxocm. cpp 2438)
[04/07/06 17:50:03] [0x01d4] [ ] } (2)
[04/07/06 17:50:03] [0x01d4] [ERR] Failed to notify Status
Monitor.This is a non-fatal error, continuing fax install...rc=0x2
[04/07/06 17:50:03] [0x01d4] [ ] fxocFile_Install (fax -
Fax.Uninstall)
[04/07/06 17:50:03] [0x01d4] [ ] {
[04/07/06 17:50:04] [0x01d4] [ ] Successfully processed
SPINST_UNREGSVR from INF file, section 'Fax.Uninstall'
[04/07/06 17:50:04] [0x01d4] [ ] prv_DoSetup
(Fax.Uninstall - fxocFile_Uninstall - (null))
[04/07/06 17:50:04] [0x01d4] [ ] {
[04/07/06 17:50:04] [0x01d4] [ ] fxocFile_Uninstall,
Successfully queued files from Section: 'Fax.Uninstall'
[04/07/06 17:50:04] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:04] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:04] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:04] [0x01d4] [ ] Rollback (prv_UninstallFax)
successful...
[04/07/06 17:50:04] [0x01d4] [ ] prv_CompleteFaxUninstall (fax -
Fax.Uninstall)
[04/07/06 17:50:04] [0x01d4] [ ] {
[04/07/06 17:50:04] [0x01d4] [ ] fxocFile_ProcessDirectories
(Fax.Uninstall)
[04/07/06 17:50:04] [0x01d4] [ ] {
[04/07/06 17:50:04] [0x01d4] [ ] prv_ProcessDirectories
(Fax.Uninstall - DelDir)
[04/07/06 17:50:04] [0x01d4] [ ] {
[04/07/06 17:50:04] [0x01d4] [ ]
prv_FillFolderDescriptionFromInf (Fax.Dir.FxsTmp)
[04/07/06 17:50:04] [0x01d4] [ ] {
[04/07/06 17:50:04] [0x01d4] [ ] SetupFindFirstLine
failed (Attributes) (ec=-536870654), this is an optional field assuming
non-existant
[04/07/06 17:50:04] [0x01d4] [ ] } (TRUE)
[04/07/06 17:50:04] [0x01d4] [ ] } (TRUE)
[04/07/06 17:50:04] [0x01d4] [ ] prv_ProcessDirectories
(Fax.Uninstall - CreateDir)
[04/07/06 17:50:04] [0x01d4] [ ] {
[04/07/06 17:50:04] [0x01d4] [WRN] Did not find
'CreateDir' keyword in section 'Fax.Uninstall'. No action will be taken.
[04/07/06 17:50:04] [0x01d4] [ ] } (FALSE)
[04/07/06 17:50:04] [0x01d4] [WRN] Problems creating
directories....
[04/07/06 17:50:04] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:04] [0x01d4] [ ] fxocLink_Uninstall (fax -
Fax.Uninstall)
[04/07/06 17:50:04] [0x01d4] [ ] {
[04/07/06 17:50:04] [0x01d4] [ ] fxocUtil_DoSetup
(Fax.Uninstall - fxocLink_Uninstall )
[04/07/06 17:50:04] [0x01d4] [ ] {
[04/07/06 17:50:04] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:04] [0x01d4] [ ] Successfully uninstalled
Fax Shortcuts from INF file, section 'Fax.Uninstall'
[04/07/06 17:50:04] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:04] [0x01d4] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:04] [0x01d4] [ ] Rollback
(prv_CompleteFaxUninstall) successful...
[04/07/06 17:50:04] [0x01d4] [ ] } (1062)
[04/07/06 17:50:04] [0x01d4] [ ] } (1062)
[04/07/06 17:50:04] [0x01d4] [ ] }
[04/07/06 17:50:04] [0x01d4] [ ] FaxOcmSetupProc (fax - fax)
[04/07/06 17:50:04] [0x01d4] [ ] {
[04/07/06 17:50:04] [0x01d4] [ ] FaxOcmSetup proc called with function
'OC_QUERY_STATE'
[04/07/06 17:50:04] [0x01d4] [ ] prv_OnQueryState
[04/07/06 17:50:04] [0x01d4] [ ] {
[04/07/06 17:50:04] [0x01d4] [ ] HKLM\Software\Microsoft\Fax\Setup
does not exist, assume component is not installed
[04/07/06 17:50:04] [0x01d4] [ ] }
[04/07/06 17:50:04] [0x01d4] [ ] }
[04/07/06 17:50:28] [0x07ac] [ ] FaxOcmSetupProc (fax - (null))
[04/07/06 17:50:28] [0x07ac] [ ] {
[04/07/06 17:50:28] [0x07ac] [ ] FaxOcmSetup proc called with function
'OC_CLEANUP'
[04/07/06 17:50:28] [0x07ac] [ ] prv_OnCleanup
[04/07/06 17:50:28] [0x07ac] [ ] {
[04/07/06 17:50:28] [0x07ac] [ ] Term Unattended module
[04/07/06 17:50:28] [0x07ac] [ ] {
[04/07/06 17:50:28] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:28] [0x07ac] [ ] Term Service Module
[04/07/06 17:50:28] [0x07ac] [ ] {
[04/07/06 17:50:28] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:28] [0x07ac] [ ] Term Registry Module
[04/07/06 17:50:28] [0x07ac] [ ] {
[04/07/06 17:50:28] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:28] [0x07ac] [ ] Term Print Module
[04/07/06 17:50:28] [0x07ac] [ ] {
[04/07/06 17:50:28] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:28] [0x07ac] [ ] Term MAPI Module
[04/07/06 17:50:28] [0x07ac] [ ] {
[04/07/06 17:50:28] [0x07ac] [ ] } (TRUE)
[04/07/06 17:50:28] [0x07ac] [ ] Term File Module
[04/07/06 17:50:28] [0x07ac] [ ] {
[04/07/06 17:50:28] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:28] [0x07ac] [ ] Term Util module
[04/07/06 17:50:28] [0x07ac] [ ] {
[04/07/06 17:50:28] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:28] [0x07ac] [ ] Term State module
[04/07/06 17:50:28] [0x07ac] [ ] {
[04/07/06 17:50:28] [0x07ac] [ ] } (ERROR_SUCCESS)
[04/07/06 17:50:28] [0x07ac] [ ] fxocDbg_Term
[04/07/06 17:50:28] [0x07ac] [ ] {


--


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"Jon Fincher" <jonfi[at]microsoft[dot]com> wrote in message
news:Xns97A29B5E920DBjonfiatmicrosoftdotc@207.46.2 48.16...
> "Debbie Giuliano" <gda6587@qwest.net> wrote in
> news:#6f6OYLXGHA.4924@TK2MSFTNGP05.phx.gbl:
>
> Hi Debbie:
>
> OK, the problem Zirong helped you out with has been corrected and is in
> the April security updates, which have been released and should be on
> the website within a week or so.
>
> As for the Fax problem, you've got me stumped - I went back and
> double-checked everything I could. The culprit you identified was
> updated in August 2005. We have the correct binaries in that package,
> there were no new dependencies and no wierd registry keys (and we got
> them all anyway). There wasn't any other issues prior to August 2005
> that I could find which updated those binaries. Since you didn't
> identify SP1 or SP2, I checked both version.
>
> If you're using SP2, my only suggestion here would be to download the XP
> Pro version of the package and extract it's contents using the
> /X:<folder> switch. Get the binaries from the SP2GDR folder that's
> created and replace the XPE bits with them - if this fixes the problem,
> let us know.
>
>> Zirong,
>>
>> I actually started on that and I know the component that is already
>> the issue it is the Telephony QFE 893756 and it no longer puts the Fax
>> in the service and I am already comparing the registry plus thd FBA
>> log.
>>
>> Thanks for all your help,
>>
>> Deb
>>
>
> --
> --Jon

Reply With Quote
Debbie Giuliano
Guest
Posts: n/a
 
Re: SHOCKWAVE, FLASH, NFUSE, AND FAX NO LONGER WORK
Posted: 04-12-2006, 01:42 AM
Hello John,

Here is the faxsetup log that does work for comparison against the one I put
below before. I will also be analyzing it as well.


[01/01/03 04:38:21] [0x02b8] [ ] } (TRUE)

[01/01/03 04:38:21] [0x02b8] [ ] prv_ValidateVersion

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] OC Manager version: 0x50000,
FaxOcm Expected Version: 0x50000, seems OK

[01/01/03 04:38:21] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:21] [0x02b8] [ ] Init State module

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:21] [0x02b8] [ ] Init Util module

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:21] [0x02b8] [ ] Init File Module

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:21] [0x02b8] [ ] Init MAPI Module

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] } (TRUE)

[01/01/03 04:38:21] [0x02b8] [ ] Init Print Module

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:21] [0x02b8] [ ] Init Registry Module

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:21] [0x02b8] [ ] Init Service Module

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:21] [0x02b8] [ ] Init Unattended module

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] prv_SaveKeyValue

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] } (TRUE)

[01/01/03 04:38:21] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:21] [0x02b8] [ ] fxocUpg_Init

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:21] [0x02b8] [ ] OnInitComponent, ComponentID:
'fax', SourcePath: 'C:\WINDOWS\I386\', Component Inf Handle: 0x9a8f8

[01/01/03 04:38:21] [0x02b8] [ ] fxState_DumpSetupState

[01/01/03 04:38:21] [0x02b8] [ ] {

[01/01/03 04:38:21] [0x02b8] [ ] IsCleanInstall: '0'

[01/01/03 04:38:21] [0x02b8] [ ] IsStandAlone: '1'

[01/01/03 04:38:21] [0x02b8] [ ] IsUpgrade (0 = No, 1 = Win31, 2
= Win9X, 3 = WinNT, 4 = Win2K: '0'

[01/01/03 04:38:21] [0x02b8] [ ] IsUnattended: '1'

[01/01/03 04:38:21] [0x02b8] [ ] ComponentID: 'fax'

[01/01/03 04:38:21] [0x02b8] [ ] Source Path: 'C:\WINDOWS\I386\'

[01/01/03 04:38:21] [0x02b8] [ ] Unattend File:
'C:\WINDOWS\FBA\UNATTEND.TXT'

[01/01/03 04:38:21] [0x02b8] [ ] Expected OC Manager Version:
0x50000

[01/01/03 04:38:21] [0x02b8] [ ] Current OC Manager Version:
0x50000

[01/01/03 04:38:21] [0x02b8] [ ] }

[01/01/03 04:38:21] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:21] [0x02b8] [ ] }

[01/01/03 04:38:23] [0x02b8] [ ] FaxOcmSetupProc (fax - fax)

[01/01/03 04:38:23] [0x02b8] [ ] {

[01/01/03 04:38:23] [0x02b8] [ ] FaxOcmSetup proc called with function
'OC_QUERY_STATE'

[01/01/03 04:38:23] [0x02b8] [ ] prv_OnQueryState

[01/01/03 04:38:23] [0x02b8] [ ] {

[01/01/03 04:38:23] [0x02b8] [ ] HKLM\Software\Microsoft\Fax\Setup
does not exist, assume component is not installed

[01/01/03 04:38:23] [0x02b8] [ ] }

[01/01/03 04:38:23] [0x02b8] [ ] }

[01/01/03 04:38:23] [0x02b8] [ ] FaxOcmSetupProc (fax - fax)

[01/01/03 04:38:23] [0x02b8] [ ] {

[01/01/03 04:38:23] [0x02b8] [ ] FaxOcmSetup proc called with function
'OC_CALC_DISK_SPACE'

[01/01/03 04:38:23] [0x02b8] [ ] prv_OnCalcDiskSpace (fax - fax)

[01/01/03 04:38:23] [0x02b8] [ ] {

[01/01/03 04:38:23] [0x02b8] [ ] fxocFile_CalcDiskSpace (fax)

[01/01/03 04:38:23] [0x02b8] [ ] {

[01/01/03 04:38:23] [0x02b8] [ ] fxocUtil_GetKeywordValue (fax -
FaxCleanInstall )

[01/01/03 04:38:23] [0x02b8] [ ] {

[01/01/03 04:38:23] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:23] [0x02b8] [ ] fxocFile_CalcDiskSpace,
SubComponentID: 'fax', Section: 'Fax.CleanInstall', bIsBeingAdded: '1',
rc=0x0

[01/01/03 04:38:23] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:23] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:23] [0x02b8] [ ] }

[01/01/03 04:38:23] [0x02b8] [ ] FaxOcmSetupProc (fax - (null))

[01/01/03 04:38:23] [0x02b8] [ ] {

[01/01/03 04:38:23] [0x02b8] [ ] FaxOcmSetup proc called with function
'OC_WIZARD_CREATED'

[01/01/03 04:38:23] [0x02b8] [ ] }

[01/01/03 04:38:23] [0x02b8] [ ] FaxOcmSetupProc (fax - fax)

[01/01/03 04:38:23] [0x02b8] [ ] {

[01/01/03 04:38:23] [0x02b8] [ ] FaxOcmSetup proc called with function
'OC_QUERY_STATE'

[01/01/03 04:38:23] [0x02b8] [ ] prv_OnQueryState

[01/01/03 04:38:23] [0x02b8] [ ] {

[01/01/03 04:38:23] [0x02b8] [ ] }

[01/01/03 04:38:23] [0x02b8] [ ] }

[01/01/03 04:38:24] [0x02b8] [ ] FaxOcmSetupProc (fax - fax)

[01/01/03 04:38:24] [0x02b8] [ ] {

[01/01/03 04:38:24] [0x02b8] [ ] FaxOcmSetup proc called with function
'OC_CALC_DISK_SPACE'

[01/01/03 04:38:24] [0x02b8] [ ] prv_OnCalcDiskSpace (fax - fax)

[01/01/03 04:38:24] [0x02b8] [ ] {

[01/01/03 04:38:24] [0x02b8] [ ] fxocFile_CalcDiskSpace (fax)

[01/01/03 04:38:24] [0x02b8] [ ] {

[01/01/03 04:38:24] [0x02b8] [ ] fxocUtil_GetKeywordValue (fax -
FaxCleanInstall )

[01/01/03 04:38:24] [0x02b8] [ ] {

[01/01/03 04:38:24] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:24] [0x02b8] [ ] fxocFile_CalcDiskSpace,
SubComponentID: 'fax', Section: 'Fax.CleanInstall', bIsBeingAdded: '1',
rc=0x0

[01/01/03 04:38:24] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:24] [0x02b8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:38:24] [0x02b8] [ ] }

[01/01/03 04:39:07] [0x02cc] [ ] FaxOcmSetupProc (fax - (null))

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] FaxOcmSetup proc called with function
'OC_QUEUE_FILE_OPS'

[01/01/03 04:39:07] [0x02cc] [ ] prv_OnQueueFileOps (fax - (null))

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] }

[01/01/03 04:39:07] [0x02cc] [ ] FaxOcmSetupProc (fax - fax)

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] FaxOcmSetup proc called with function
'OC_QUEUE_FILE_OPS'

[01/01/03 04:39:07] [0x02cc] [ ] prv_OnQueueFileOps (fax - fax)

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] faxocm_HasSelectionStateChanged
(fax)

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] Beginning Queuing of Files:
ComponentID: 'fax', SubComponentID: 'fax', Selection State has changed to 1
==> Installing/Uninstalling

[01/01/03 04:39:07] [0x02cc] [ ] prv_GetSectionToProcess (fax)

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] fxState_GetInstallType (fax)

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ]
faxocm_HasSelectionStateChanged (fax)

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] }

[01/01/03 04:39:07] [0x02cc] [ ] fxocUtil_GetKeywordValue (fax -
FaxCleanInstall )

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] fxocUpg_SaveSettings

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] fxocUpg_Uninstall

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] fxocFile_Install (fax -
Fax.CleanInstall)

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] fxocUtil_SearchAndExecute
(Fax.CleanInstall - UnregisterDlls_Platform)

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [WRN] Did not find
'UnregisterDlls_Platform' keyword in section 'Fax.CleanInstall'. No action
will be taken.

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] Successfully Unregistered Fax
DLLs - platform dependentfrom INF file, section 'Fax.CleanInstall'

[01/01/03 04:39:07] [0x02cc] [ ] prv_DoSetup (Fax.CleanInstall -
fxocFile_Install - (null))

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] fxocFile_Install,
Successfully queued files from Section: 'Fax.CleanInstall'

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] fxocUtil_SearchAndExecute
(Fax.CleanInstall - CopyFiles_Platform)

[01/01/03 04:39:07] [0x02cc] [ ] {

[01/01/03 04:39:07] [0x02cc] [ ] Did not find
'CopyFiles_Platform' keyword in section 'Fax.CleanInstall'. No action will
be taken.

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] Successfully Queued Files -
platform dependentfrom INF file, section 'Fax.CleanInstall'

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:07] [0x02cc] [ ] }

[01/01/03 04:39:08] [0x02c8] [ ] FaxOcmSetupProc (fax - (null))

[01/01/03 04:39:08] [0x02c8] [ ] {

[01/01/03 04:39:08] [0x02c8] [ ] FaxOcmSetup proc called with function
'OC_QUERY_STEP_COUNT'

[01/01/03 04:39:08] [0x02c8] [ ] prv_OnQueryStepCount (fax - (null))

[01/01/03 04:39:08] [0x02c8] [ ] {

[01/01/03 04:39:08] [0x02c8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:08] [0x02c8] [ ] }

[01/01/03 04:39:08] [0x02c8] [ ] FaxOcmSetupProc (fax - fax)

[01/01/03 04:39:08] [0x02c8] [ ] {

[01/01/03 04:39:08] [0x02c8] [ ] FaxOcmSetup proc called with function
'OC_QUERY_STEP_COUNT'

[01/01/03 04:39:08] [0x02c8] [ ] prv_OnQueryStepCount (fax - fax)

[01/01/03 04:39:08] [0x02c8] [ ] {

[01/01/03 04:39:08] [0x02c8] [ ] faxocm_HasSelectionStateChanged
(fax)

[01/01/03 04:39:08] [0x02c8] [ ] {

[01/01/03 04:39:08] [0x02c8] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:08] [0x02c8] [ ] } (10)

[01/01/03 04:39:08] [0x02c8] [ ] }

[01/01/03 04:39:08] [0x02d4] [ ] FaxOcmSetupProc (fax - (null))

[01/01/03 04:39:08] [0x02d4] [ ] {

[01/01/03 04:39:08] [0x02d4] [ ] FaxOcmSetup proc called with function
'OC_ABOUT_TO_COMMIT_QUEUE'

[01/01/03 04:39:08] [0x02d4] [ ] }

[01/01/03 04:39:08] [0x02d4] [ ] FaxOcmSetupProc (fax - fax)

[01/01/03 04:39:08] [0x02d4] [ ] {

[01/01/03 04:39:08] [0x02d4] [ ] FaxOcmSetup proc called with function
'OC_ABOUT_TO_COMMIT_QUEUE'

[01/01/03 04:39:08] [0x02d4] [ ] }

[01/01/03 04:39:14] [0x02d4] [ ] FaxOcmSetupProc (fax - (null))

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] FaxOcmSetup proc called with function
'OC_COMPLETE_INSTALLATION'

[01/01/03 04:39:14] [0x02d4] [ ] prv_OnCompleteInstallation (fax -
(null))

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] }

[01/01/03 04:39:14] [0x02d4] [ ] FaxOcmSetupProc (fax - fax)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] FaxOcmSetup proc called with function
'OC_COMPLETE_INSTALLATION'

[01/01/03 04:39:14] [0x02d4] [ ] prv_OnCompleteInstallation (fax - fax)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] faxocm_HasSelectionStateChanged
(fax)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] prv_GetSectionToProcess (fax)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] fxState_GetInstallType (fax)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ]
faxocm_HasSelectionStateChanged (fax)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] }

[01/01/03 04:39:14] [0x02d4] [ ] fxocUtil_GetKeywordValue (fax -
FaxCleanInstall )

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] prv_CompleteFaxInstall (fax -
Fax.CleanInstall)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] Creating program groups and
shortcuts...

[01/01/03 04:39:14] [0x02d4] [ ] fxocLink_Install (fax -
Fax.CleanInstall)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] fxocUtil_DoSetup
(Fax.CleanInstall - fxocLink_Install )

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] Successfully installed Fax
Shortcuts from INF file, section 'Fax.CleanInstall'

[01/01/03 04:39:14] [0x02d4] [ ] fxocUtil_SearchAndExecute
(Fax.CleanInstall - ProfileItems_Platform)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] Successfully installed
from INF file, section 'CreateLink.Common'

[01/01/03 04:39:14] [0x02d4] [ ] Did not find
'ProfileItems_Platform' keyword in section 'Fax.CleanInstall'. No action
will be taken.

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] Successfully installed Fax
Shortcuts - platform dependentfrom INF file, section 'Fax.CleanInstall'

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] prv_UpdateProgressBar (1)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] }

[01/01/03 04:39:14] [0x02d4] [ ] CompleteInstall, state is
unattended or we are upgrading from Win9X, caching unattended data from INF
file

[01/01/03 04:39:14] [0x02d4] [ ] fxUnatnd_LoadUnattendedData

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ERR] LoadUnattendData, Unattended
mode, but could not get Unattended file INF handle. ec=2

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] fxocPrnt_SetFaxPrinterName ()

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] }

[01/01/03 04:39:14] [0x02d4] [ ] prv_UpdateProgressBar (1)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] }

[01/01/03 04:39:14] [0x02d4] [ ] Installing Registry...

[01/01/03 04:39:14] [0x02d4] [ ] fxocReg_Install (fax -
Fax.CleanInstall)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] fxocUtil_DoSetup
(Fax.CleanInstall - fxocReg_Install )

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] Successfully installed static
registry settings as specified in INF file

[01/01/03 04:39:14] [0x02d4] [ ] prv_InstallDynamicRegistry
(Fax.CleanInstall)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] Successfully installed
dynamic Registry settings from INF file, section 'Fax.CleanInstall'

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] Registry Install, installing
performance counters...

[01/01/03 04:39:14] [0x02d4] [ ] prv_DeletePerformanceCounters

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] DeletePerformanceCounters,
launching process 'unlodctr fax'

[01/01/03 04:39:14] [0x02d4] [ ] Waiting for process to
complete...

[01/01/03 04:39:14] [0x02d4] [ ] Process complete.

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] prv_CreatePerformanceCounters

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:14] [0x02d4] [ ] CreatePerformanceCounters,
launching process 'lodctr C:\WINDOWS\system32\FXSPERF.INI'

[01/01/03 04:39:14] [0x02d4] [ ] CreatePerformanceCounters,
successfullylaunched process, waiting for it to complete...

[01/01/03 04:39:14] [0x02d4] [ ] Process completed.

[01/01/03 04:39:14] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:14] [0x02d4] [ ] Registry Install, Doing
REGSVR

[01/01/03 04:39:14] [0x02d4] [ ] fxocUtil_SearchAndExecute
(Fax.CleanInstall - RegisterDlls_Platform)

[01/01/03 04:39:14] [0x02d4] [ ] {

[01/01/03 04:39:15] [0x02d4] [ ] Successfully installed
from INF file, section 'Fax.RegSvr.Common'

[01/01/03 04:39:15] [0x02d4] [ ] Did not find
'RegisterDlls_Platform' keyword in section 'Fax.CleanInstall'. No action
will be taken.

[01/01/03 04:39:15] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:15] [0x02d4] [ ] Successfully Registered Fax
DLLs - platform dependentfrom INF file, section 'Fax.CleanInstall'

[01/01/03 04:39:15] [0x02d4] [ ] Registry Install, Doing
AddReg_Platform

[01/01/03 04:39:15] [0x02d4] [ ] fxocUtil_SearchAndExecute
(Fax.CleanInstall - AddReg_Platform)

[01/01/03 04:39:15] [0x02d4] [ ] {

[01/01/03 04:39:15] [0x02d4] [ ] Successfully installed
from INF file, section 'FaxReg.Inbox.Desktop'

[01/01/03 04:39:15] [0x02d4] [ ] Successfully installed
from INF file, section 'FaxReg.SentItems.Desktop'

[01/01/03 04:39:15] [0x02d4] [ ] Did not find
'AddReg_Platform' keyword in section 'Fax.CleanInstall'. No action will be
taken.

[01/01/03 04:39:15] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:15] [0x02d4] [ ] Successfully Installed
Registry- platform dependentfrom INF file, section 'Fax.CleanInstall'

[01/01/03 04:39:15] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:15] [0x02d4] [ ] prv_UpdateProgressBar (1)

[01/01/03 04:39:15] [0x02d4] [ ] {

[01/01/03 04:39:15] [0x02d4] [ ] }

[01/01/03 04:39:15] [0x02d4] [ ] Installing Fax Monitor and
Printer...

[01/01/03 04:39:15] [0x02d4] [ ] fxocPrnt_Install (fax -
Fax.CleanInstall)

[01/01/03 04:39:15] [0x02d4] [ ] {

[01/01/03 04:39:15] [0x02d4] [ ] fxocSvc_StartService
(Spooler)

[01/01/03 04:39:15] [0x02d4] [ ] {

[01/01/03 04:39:15] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:15] [0x02d4] [ ] Successfully started
'Spooler' service, continuing Printer Install

[01/01/03 04:39:15] [0x02d4] [ ] prv_DeleteFaxPrinter

[01/01/03 04:39:15] [0x02d4] [ ] {

[01/01/03 04:39:15] [0x02d4] [ ] DeleteFaxPrinter, found 0
printers installed on this computer

[01/01/03 04:39:15] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:15] [0x02d4] [ ] prv_DeleteFaxPrinterDrivers

[01/01/03 04:39:15] [0x02d4] [ ] {

[01/01/03 04:39:15] [0x02d4] [ ] DeletePrinterDriverEx()
for driver Windows NT Fax Driver, version 3 failed (ec: 1797)

[01/01/03 04:39:15] [0x02d4] [ ] } (1797)

[01/01/03 04:39:15] [0x02d4] [ ] Failed to delete W2K fax
drivers, rc = 0x705

[01/01/03 04:39:15] [0x02d4] [ ] prv_DeletePrintMonitor
(Windows NT Fax Monitor)

[01/01/03 04:39:15] [0x02d4] [ ] {

[01/01/03 04:39:15] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:15] [0x02d4] [ ] prv_CreatePrintMonitor
(Microsoft Shared Fax Monitor - FXSMON.DLL)

[01/01/03 04:39:15] [0x02d4] [ ] {

[01/01/03 04:39:15] [0x02d4] [ ] Successfully created fax
monitor 'Microsoft Shared Fax Monitor', File Name 'FXSMON.DLL'

[01/01/03 04:39:15] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:15] [0x02d4] [ ] prv_AddFaxPrinterDriver
(9089532ndir\system32)

[01/01/03 04:39:15] [0x02d4] [ ] {

[01/01/03 04:39:15] [0x02d4] [ ] Printer driver directory
is C:\WINDOWS\System32\spool\DRIVERS\W32X86



[01/01/03 04:39:18] [0x02d4] [ ] Successfully added new fax
printer drivers

[01/01/03 04:39:18] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:20] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:20] [0x02d4] [ ] prv_UpdateProgressBar (1)

[01/01/03 04:39:20] [0x02d4] [ ] {

[01/01/03 04:39:20] [0x02d4] [ ] }

[01/01/03 04:39:20] [0x02d4] [ ] Installing Fax Service...

[01/01/03 04:39:20] [0x02d4] [ ] fxocSvc_Install (fax -
Fax.CleanInstall)

[01/01/03 04:39:20] [0x02d4] [ ] {

[01/01/03 04:39:30] [0x02d4] [ ] Successfully installed fax
service from section 'Fax.CleanInstall'

[01/01/03 04:39:30] [0x02d4] [ ] fxocSvc_StartFaxService

[01/01/03 04:39:30] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] Successfully started fax
service...

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] prv_UpdateProgressBar (1)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] }

[01/01/03 04:39:36] [0x02d4] [ ] Installing Fax MAPI extension...

[01/01/03 04:39:36] [0x02d4] [ ] fxocMapi_Install (fax -
Fax.CleanInstall)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] GetMapiSvcInfPath

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] Path to MAPISVC.INF is
C:\WINDOWS\system32\mapisvc.inf

[01/01/03 04:39:36] [0x02d4] [ ] }

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] prv_UpdateProgressBar (1)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] }

[01/01/03 04:39:36] [0x02d4] [ ] Creating directories...

[01/01/03 04:39:36] [0x02d4] [ ] fxocUpg_MoveFiles

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] No need to Move any Files
from any Folders.

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] fxocFile_ProcessDirectories
(Fax.CleanInstall)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] prv_ProcessDirectories
(Fax.CleanInstall - DelDir)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ]
prv_FillFolderDescriptionFromInf (Fax.Dir.W2K.CommonCoverpages)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] SetupFindFirstLine
failed (Attributes) (ec=-536870654), this is an optional field assuming
non-existant

[01/01/03 04:39:36] [0x02d4] [ ] } (TRUE)

[01/01/03 04:39:36] [0x02d4] [ ] } (TRUE)

[01/01/03 04:39:36] [0x02d4] [ ] prv_ProcessDirectories
(Fax.CleanInstall - CreateDir)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ]
prv_FillFolderDescriptionFromInf (Fax.Dir.Inbox)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] SetupFindFirstLine
failed (Attributes) (ec=-536870654), this is an optional field assuming
non-existant

[01/01/03 04:39:36] [0x02d4] [ ] } (TRUE)

[01/01/03 04:39:36] [0x02d4] [ ]
prv_FillFolderDescriptionFromInf (Fax.Dir.SentItems)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] SetupFindFirstLine
failed (Attributes) (ec=-536870654), this is an optional field assuming
non-existant

[01/01/03 04:39:36] [0x02d4] [ ] } (TRUE)

[01/01/03 04:39:36] [0x02d4] [ ]
prv_FillFolderDescriptionFromInf (Fax.Dir.Queue)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] } (TRUE)

[01/01/03 04:39:36] [0x02d4] [ ]
prv_FillFolderDescriptionFromInf (Fax.Dir.FxsTmp)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] SetupFindFirstLine
failed (Attributes) (ec=-536870654), this is an optional field assuming
non-existant

[01/01/03 04:39:36] [0x02d4] [ ] } (TRUE)

[01/01/03 04:39:36] [0x02d4] [ ]
prv_FillFolderDescriptionFromInf (Fax.Dir.CommonCoverpages)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] SetupFindFirstLine
failed (Attributes) (ec=-536870654), this is an optional field assuming
non-existant

[01/01/03 04:39:36] [0x02d4] [ ] } (TRUE)

[01/01/03 04:39:36] [0x02d4] [ ] } (TRUE)

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] prv_UpdateProgressBar (1)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] }

[01/01/03 04:39:36] [0x02d4] [ ] Create shares...

[01/01/03 04:39:36] [0x02d4] [ ] fxocFile_ProcessShares
(Fax.CleanInstall)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] prv_ProcessShares
(Fax.CleanInstall - DelShare)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [WRN] Did not find 'DelShare'
keyword in section 'Fax.CleanInstall'. No action will be taken.

[01/01/03 04:39:36] [0x02d4] [ ] } (FALSE)

[01/01/03 04:39:36] [0x02d4] [WRN] Problems deleting shares....

[01/01/03 04:39:36] [0x02d4] [ ] prv_ProcessShares
(Fax.CleanInstall - CreateShare)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ]
prv_FillShareDescriptionFromInf (Fax.Share.CommonCoverpages)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] } (TRUE)

[01/01/03 04:39:36] [0x02d4] [ ] Share should not be
processed on this Platform, skipping...

[01/01/03 04:39:36] [0x02d4] [ ] } (TRUE)

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] Saving unattended data to
registry

[01/01/03 04:39:36] [0x02d4] [ ] fxUnatnd_SaveUnattendedData

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] SaveSettingsFromAnswerFile

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ]
InitFaxServerConnectionAndFunctions

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ]
ConfigureArchivesFromAnswerFile

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] } (TRUE)

[01/01/03 04:39:36] [0x02d4] [ ]
SetPerDeviceConfigFromAnswerFile

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] prv_ShowUninstalledFaxShortcut

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] }

[01/01/03 04:39:36] [0x02d4] [ ] prv_UpdateProgressBar (1)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] }

[01/01/03 04:39:36] [0x02d4] [ ] prv_NotifyStatusMonitor

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ERR] Call to function FindWindow
failed with 0x00000002 (d:\xpsprtm\printscan\faxsrv\src\setup\ocm\faxocm. cpp
2438)

[01/01/03 04:39:36] [0x02d4] [ ] } (2)

[01/01/03 04:39:36] [0x02d4] [ERR] Failed to notify Status
Monitor.This is a non-fatal error, continuing fax install...rc=0x2

[01/01/03 04:39:36] [0x02d4] [ ] prv_UpdateProgressBar (1)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] }

[01/01/03 04:39:36] [0x02d4] [ ] fxocUpg_RestoreSettings

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] prv_UpdateProgressBar (1)

[01/01/03 04:39:36] [0x02d4] [ ] {

[01/01/03 04:39:36] [0x02d4] [ ] }

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] } (ERROR_SUCCESS)

[01/01/03 04:39:36] [0x02d4] [ ] }

[01/01/03 04:39:36] [0x02d4] [ ] FaxOcmSetupProc (fax - fax)

[