Short cut icon problem

> We just got a new computer.
> We have windows xp and ms office / word 2003.
>
> We have 5 user names on the front opening screen of
> windows xp.
>
> we went into one user name: eddie:
> we opened up start, programs, ms office:
> there we saw ms word, ms excel. etc..
> we clicked on and dragged ms word over to the desktop to
> create a shortcut icon.
>
> now here's the problem:
> Ms word has disappeard from the start/programs / ms
> office menu? how do we put it back?
>
> and two: the icon is only for the 1st name eddie. it
> doesn't show on the other 4 user names when we log off
> the Eddie user and log on another name? and we can't copy
> and paste it from eddie to the other names, nothing
> happens.
>
> question 2: how can we get the shortcut icon to appear on
> the other user names also.
>
> queston 3: what is the name / path of the start up file
> for ms word 2003.
>
> please email me at : dancesheila@cs.com with the answers.
> thank you very much.