Shut Down (I really need it to work)
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every time when I shut down my computer, the OS would
shut
down the computer but the power light would still be on,
on the screen, it would say "It is now safe to turn off
your computer". However, someone told me to do the steps
below and it worked :
"SYMPTOMS:
When you try to shut down your Windows XP-based computer,
the computer may stop responding (hang), and you may
receive the following message: It is now safe to turn off
your computer
CAUSE:
This behavior occurs on computers that support the
Advanced Power Management (APM) feature. If you use a
computers that does not load an Advanced Configuration
Power Interface-compliant (ACPI- compliant) hardware
abstraction layer (HAL), you receive this message when
the shutdown procedure is complete. When you use an ACPI-
compliant basic input/output system (BIOS) with the ACPI
HAL, the operating system can turn off the power supply.
RESOLUTION:
To resolve this behavior:
1.. Click Start, and then click Control Panel.
2.. In Control Panel, click Performance and Maintenance,
and then click Power Options.
3.. Click the APM tab.
4.. Check to select the Enable Advanced Power
Management Support check box, and then click OK.
MORE INFORMATION:
Because the standard computer HAL is loaded on
computers that only support APM, the computer does not
turn off.
Right click a blank area of the Desktop/click
Properties/click the
Screen Saver tab/click the Power button/click the
advanced tab/under Power buttons;"When I press the power
button on my computer:"/click the V to expand/click:
Shut down/click Apply/click OK."
But now I am having another problem.
After I did all the steps above, my computer will do an
automatical shut down without saying "IT is now safe to
turn off your computer", but it restarts in about 5
seconds after I shut it down.
Why is it doing this and how do I fix this??
I have tried all the solution in the following links..
but nothing works for me....
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q311806
Windows XP Restarts When You Try to Shut Down Your
Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q320299
Windows XP Restarts Unexpectedly or Restarts When You
Shut Down the Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q308029
Resources to Help Troubleshoot Shutdown Problems in
Windows XP
Go here: http://www.kellys-korner-xp.com/xp_tweaks.htm
Read the instructions first. Then scroll down to # 76 and
click: Power Off. This will start a download of a VBS
file.
Have a look here: http://aumha.org/win5/a/shtdwnxp.htm
Check over everything, lots of info. [Disabling
the "restart on system failure" feature may permit the
exact cause to be isolated: Right-click on My Computer,
click Properties, click the Advanced tab. Under "Startup
& Recovery," click Settings. Under "System Failure,"
uncheck the box in front of "Automatically restart."]
Than you can go to your Event Viewer and look to see what
might be causing the problem. Using Event Viewer Event
Viewer maintains logs about program, security, and system
events on your computer. You can use Event Viewer to view
and manage the event logs, gather information about
hardware and software problems, and monitor Windows
security events. a.. To open Event Viewer, click Start,
point to Settings, and then click Control Panel. Double-
click Administrative Tools, and then double-click Event
Viewer. b.. For information about using Event Viewer, in
Event Viewer, on the Action menu, click Help. Or look
here: http://www.kellys-korner-xp.com/xp_abc.htm Click
the S , then scroll down about half way to Shutdown. Lots
of info.
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