Slow Internet After Vista Wakes From Sleep

Posted: 05-24-2007, 08:25 AM
When I wakeup my computer after Vista has been asleep, my internet connection
is significantly slower. For example, pages that would normally take 1-2
seconds to load take 10-20 seconds and images are always very slow to load.

The problem can be reproduced without fail. After a restart the speeds are
what I would expect. Put the machine into sleep mode, then wake it back up,
and suddenly my transfer speed seems to be 1KB/sec (when viewing the status
of the connection).

The strange part is that if I restart the computer the sluggishness
disappears and everything is back to normal. As far as I can tell, I get no
errors when returning from sleep mode. My network controller isn't set to go
to sleep ever, either. I have the newest network and motherboard drivers. I
have no idea what could be causing this degradation.

In addition, it seems that changing any setting (it doesn't matter which, it
could be something completely unrelated like a logging setting) on the
network controller in device manager usually causes the network card to
behave normally afterward. I'm assuming that this is because the card has to
reinitialize.

Here's the relevant items, I think:
Windows Vista Ultimate
Gigabyte 965G-DS3 motherboard with a Marvell Yukon 88E8053 PCI-E Gigabit
Ethernet Controller

The problem occurs when using the newest Marvell drivers provided by
Gigabyte, or even when using the newest ones from Marvell's website.

I don't think it's a network or router issue because other computers on my
network don't show the same slow speeds.

Thanks for any help you can give.
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Responses to "Slow Internet After Vista Wakes From Sleep"

Neil Harley
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Posts: n/a
 
Re: Slow Internet After Vista Wakes From Sleep
Posted: 05-24-2007, 09:43 AM
danP25 wrote:
> When I wakeup my computer after Vista has been asleep, my internet connection
> is significantly slower. For example, pages that would normally take 1-2
> seconds to load take 10-20 seconds and images are always very slow to load.
>
> The problem can be reproduced without fail. After a restart the speeds are
> what I would expect. Put the machine into sleep mode, then wake it back up,
> and suddenly my transfer speed seems to be 1KB/sec (when viewing the status
> of the connection).
>
> The strange part is that if I restart the computer the sluggishness
> disappears and everything is back to normal. As far as I can tell, I get no
> errors when returning from sleep mode. My network controller isn't set to go
> to sleep ever, either. I have the newest network and motherboard drivers. I
> have no idea what could be causing this degradation.
>
> In addition, it seems that changing any setting (it doesn't matter which, it
> could be something completely unrelated like a logging setting) on the
> network controller in device manager usually causes the network card to
> behave normally afterward. I'm assuming that this is because the card has to
> reinitialize.
>
> Here's the relevant items, I think:
> Windows Vista Ultimate
> Gigabyte 965G-DS3 motherboard with a Marvell Yukon 88E8053 PCI-E Gigabit
> Ethernet Controller
>
> The problem occurs when using the newest Marvell drivers provided by
> Gigabyte, or even when using the newest ones from Marvell's website.
>
> I don't think it's a network or router issue because other computers on my
> network don't show the same slow speeds.
>
> Thanks for any help you can give.
Have you asked Gigabyte about this? They may know what settings to alter
to get the NIC working properly after resuming.

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danP25
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Re: Slow Internet After Vista Wakes From Sleep
Posted: 05-24-2007, 04:43 PM
I have emailed their support, but I'm still waiting on a reply. In any case,
looking through the available settings for the network controller in device
manager or even in the BIOS, I don't see any that seem like they would make a
difference in this situation.

"Neil Harley" wrote:
> danP25 wrote:
> > When I wakeup my computer after Vista has been asleep, my internet connection
> > is significantly slower. For example, pages that would normally take 1-2
> > seconds to load take 10-20 seconds and images are always very slow to load.
> >
> > The problem can be reproduced without fail. After a restart the speeds are
> > what I would expect. Put the machine into sleep mode, then wake it back up,
> > and suddenly my transfer speed seems to be 1KB/sec (when viewing the status
> > of the connection).
> >
> > The strange part is that if I restart the computer the sluggishness
> > disappears and everything is back to normal. As far as I can tell, I get no
> > errors when returning from sleep mode. My network controller isn't set to go
> > to sleep ever, either. I have the newest network and motherboard drivers. I
> > have no idea what could be causing this degradation.
> >
> > In addition, it seems that changing any setting (it doesn't matter which, it
> > could be something completely unrelated like a logging setting) on the
> > network controller in device manager usually causes the network card to
> > behave normally afterward. I'm assuming that this is because the card has to
> > reinitialize.
> >
> > Here's the relevant items, I think:
> > Windows Vista Ultimate
> > Gigabyte 965G-DS3 motherboard with a Marvell Yukon 88E8053 PCI-E Gigabit
> > Ethernet Controller
> >
> > The problem occurs when using the newest Marvell drivers provided by
> > Gigabyte, or even when using the newest ones from Marvell's website.
> >
> > I don't think it's a network or router issue because other computers on my
> > network don't show the same slow speeds.
> >
> > Thanks for any help you can give.
>
> Have you asked Gigabyte about this? They may know what settings to alter
> to get the NIC working properly after resuming.
>
>
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danP25
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Posts: n/a
 
Re: Slow Internet After Vista Wakes From Sleep
Posted: 05-26-2007, 06:29 AM
I received an email response from Gigabyte asking if the OS was a clean
install and suggesting that I upgrade to the most recent BIOS.

I upgraded to the most recent BIOS version, but now I think their only
response will be to do a clean install of the OS, which I'm not really all
that keen on doing.

Does anyone have any other ideas?

Thanks.

"danP25" wrote:
> I have emailed their support, but I'm still waiting on a reply. In any case,
> looking through the available settings for the network controller in device
> manager or even in the BIOS, I don't see any that seem like they would make a
> difference in this situation.
>
> "Neil Harley" wrote:
>
> > danP25 wrote:
> > > When I wakeup my computer after Vista has been asleep, my internet connection
> > > is significantly slower. For example, pages that would normally take 1-2
> > > seconds to load take 10-20 seconds and images are always very slow to load.
> > >
> > > The problem can be reproduced without fail. After a restart the speeds are
> > > what I would expect. Put the machine into sleep mode, then wake it back up,
> > > and suddenly my transfer speed seems to be 1KB/sec (when viewing the status
> > > of the connection).
> > >
> > > The strange part is that if I restart the computer the sluggishness
> > > disappears and everything is back to normal. As far as I can tell, I get no
> > > errors when returning from sleep mode. My network controller isn't set to go
> > > to sleep ever, either. I have the newest network and motherboard drivers. I
> > > have no idea what could be causing this degradation.
> > >
> > > In addition, it seems that changing any setting (it doesn't matter which, it
> > > could be something completely unrelated like a logging setting) on the
> > > network controller in device manager usually causes the network card to
> > > behave normally afterward. I'm assuming that this is because the card has to
> > > reinitialize.
> > >
> > > Here's the relevant items, I think:
> > > Windows Vista Ultimate
> > > Gigabyte 965G-DS3 motherboard with a Marvell Yukon 88E8053 PCI-E Gigabit
> > > Ethernet Controller
> > >
> > > The problem occurs when using the newest Marvell drivers provided by
> > > Gigabyte, or even when using the newest ones from Marvell's website.
> > >
> > > I don't think it's a network or router issue because other computers on my
> > > network don't show the same slow speeds.
> > >
> > > Thanks for any help you can give.
> >
> > Have you asked Gigabyte about this? They may know what settings to alter
> > to get the NIC working properly after resuming.
> >
> >
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Neil Harley
Guest
Posts: n/a
 
Re: Slow Internet After Vista Wakes From Sleep
Posted: 05-26-2007, 09:12 AM
danP25 wrote:
> I received an email response from Gigabyte asking if the OS was a clean
> install and suggesting that I upgrade to the most recent BIOS.
>
> I upgraded to the most recent BIOS version, but now I think their only
> response will be to do a clean install of the OS, which I'm not really all
> that keen on doing.
>
> Does anyone have any other ideas?
>
> Thanks.
>
You could try removing the NIC from Device Manager and rebooting. Vista
will reinstall it and maybe this time round it will be okay.
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