Sony digital camera

Posted: 09-19-2003, 09:02 AM
I have my Sony digicam connected to my laptop. The device
is recognized and drivers are installed properly. The
problem I have is that I do not see the camera (as a
disk) in my Windows Explorer. I just changed laptop and
my old one showed the camera immediately after
connecting. Does anybody have hints?

Thanks
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Responses to "Sony digital camera"

Ross
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Sony Digital Camera
Posted: 02-14-2004, 07:11 PM
When I connect my DSC-S70 Sony camera via a USB connection to the computer, turn it on, go to MY Computer and click on the USB icon, Windows freezes up. If I go to My Computer first and then turn on the camera and rapidly click through the folders, I can sometimes get the thumbnails of the pictures on the camera But then I can do nothing with them without Windows freezing. The only way I can unfreeze it is to turn the camera off. HELP
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Mary Sauer
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Re: Sony Digital Camera
Posted: 02-14-2004, 08:20 PM
Go to your graphics card manufacturer's web site and look around for an updated
driver.
Sony has support
http://www.iq.sony.com/srvs/conversa...alredirect.asp

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Ross" <anonymous@discussions.microsoft.com> wrote in message
news:B9E9BF44-2507-4CF1-BEFE-9817882A2361@microsoft.com...
> When I connect my DSC-S70 Sony camera via a USB connection to the computer, turn it
on, go to MY Computer and click on the USB icon, Windows freezes up. If I go to My
Computer first and then turn on the camera and rapidly click through the folders, I
can sometimes get the thumbnails of the pictures on the camera But then I can do
nothing with them without Windows freezing. The only way I can unfreeze it is to turn
the camera off. HELP


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Ross
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Re: Sony Digital Camera
Posted: 02-15-2004, 05:51 PM
Mary Sauer
Sony doesn't help and all drivers are up to date --any other ideas

----- Mary Sauer wrote: ----

Go to your graphics card manufacturer's web site and look around for an update
driver
Sony has suppor
http://www.iq.sony.com/srvs/conversa...nalredirect.as

--
Mary Sauer MS MV
http://office.microsoft.com/clipart
http://www.mvps.org/msauer/getting_started.ht
news://msnews.microsoft.co
"Ross" <anonymous@discussions.microsoft.com> wrote in messag
news:B9E9BF44-2507-4CF1-BEFE-9817882A2361@microsoft.com..
> When I connect my DSC-S70 Sony camera via a USB connection to the computer, turn i
on, go to MY Computer and click on the USB icon, Windows freezes up. If I go to M
Computer first and then turn on the camera and rapidly click through the folders,
can sometimes get the thumbnails of the pictures on the camera But then I can d
nothing with them without Windows freezing. The only way I can unfreeze it is to tur
the camera off. HEL



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Mary Sauer
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Posts: n/a
 
Re: Sony Digital Camera
Posted: 02-15-2004, 06:57 PM

Have you installed the service pack?
How to Obtain the Latest Windows XP Service Pack
http://support.microsoft.com/default...b;EN-US;322389
Device Manager Hangs After You Remove a USB Camera
http://support.microsoft.com/default...b;en-us;319632


--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Ross" <anonymous@discussions.microsoft.com> wrote in message
news:B9E9BF44-2507-4CF1-BEFE-9817882A2361@microsoft.com...
> When I connect my DSC-S70 Sony camera via a USB connection to the computer, turn it
on, go to MY Computer and click on the USB icon, Windows freezes up. If I go to My
Computer first and then turn on the camera and rapidly click through the folders, I
can sometimes get the thumbnails of the pictures on the camera But then I can do
nothing with them without Windows freezing. The only way I can unfreeze it is to turn
the camera off. HELP


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Ross
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Re: Sony Digital Camera
Posted: 02-15-2004, 08:41 PM
Mary,
First, thanks for trying to help--
I have SP1a installed and " the driver hangs" seems to apply to Windows 2000 not XP. When I read the symptoms it really didn't sound like what I have. Mine hangs up or freezes ( are those terms the same?) when I try to do something with the pictures. copy, print, export or anything.


----- Mary Sauer wrote: ----


Have you installed the service pack
How to Obtain the Latest Windows XP Service Pac
http://support.microsoft.com/default...kb;EN-US;32238
Device Manager Hangs After You Remove a USB Camer
http://support.microsoft.com/default...kb;en-us;31963


--
Mary Sauer MS MV
http://office.microsoft.com/clipart
http://www.mvps.org/msauer/getting_started.ht
news://msnews.microsoft.co
"Ross" <anonymous@discussions.microsoft.com> wrote in messag
news:B9E9BF44-2507-4CF1-BEFE-9817882A2361@microsoft.com..
> When I connect my DSC-S70 Sony camera via a USB connection to the computer, turn i
on, go to MY Computer and click on the USB icon, Windows freezes up. If I go to M
Computer first and then turn on the camera and rapidly click through the folders,
can sometimes get the thumbnails of the pictures on the camera But then I can d
nothing with them without Windows freezing. The only way I can unfreeze it is to tur
the camera off. HEL



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Mary Sauer
Guest
Posts: n/a
 
Re: Sony Digital Camera
Posted: 02-15-2004, 10:53 PM
This is a Sony answer:
The Sony® digital camera may no longer operate after installing a third-party USB
device driver on the computer. This issue can occur when the USB driver for the
third-party device overwrites some of the files from the Sony® USB driver for the
digital camera. To resolve this issue, uninstall the third-party USB device driver
and then reinstall the Sony® USB driver.
Are you using a memory stick?
Sony Memory Stick Does Not Work After You Format It with Your Computer
http://support.microsoft.com/default...&Product=winxp

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Ross" <anonymous@discussions.microsoft.com> wrote in message
news:261CA24D-3E89-42AF-8969-5CF0906EF45B@microsoft.com...
> Mary,
> First, thanks for trying to help---
> I have SP1a installed and " the driver hangs" seems to apply to Windows 2000 not
XP. When I read the symptoms it really didn't sound like what I have. Mine hangs up
or freezes ( are those terms the same?) when I try to do something with the pictures.
copy, print, export or anything.
>
>
> ----- Mary Sauer wrote: -----
>
>
> Have you installed the service pack?
> How to Obtain the Latest Windows XP Service Pack
> http://support.microsoft.com/default...b;EN-US;322389
> Device Manager Hangs After You Remove a USB Camera
> http://support.microsoft.com/default...b;en-us;319632
>
>
> --
> Mary Sauer MS MVP
> http://office.microsoft.com/clipart/
> http://www.mvps.org/msauer/getting_started.htm
> news://msnews.microsoft.com
> "Ross" <anonymous@discussions.microsoft.com> wrote in message
> news:B9E9BF44-2507-4CF1-BEFE-9817882A2361@microsoft.com...
> > When I connect my DSC-S70 Sony camera via a USB connection to the computer,
turn it
> on, go to MY Computer and click on the USB icon, Windows freezes up. If I go
to My
> Computer first and then turn on the camera and rapidly click through the
folders, I
> can sometimes get the thumbnails of the pictures on the camera But then I can
do
> nothing with them without Windows freezing. The only way I can unfreeze it is
to turn
> the camera off. HELP
>
>
>

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Ross
Guest
Posts: n/a
 
Re: Sony Digital Camera
Posted: 02-16-2004, 05:01 AM
Mary,
Thank you for your patience with me.
Yes, I'm using a memory stick but I haven't reformated it that I know of. I've four memory sticks and none of them work. Third party USB device ---hmmmm--not quite sure what you mean. The only USB device I have installed recently is Creative's Sound Blaster Extigy. Are you wanting me to uninstall it? I really don't install a Sony driver (no intallation CD with it), I just plug it in.
Ross

----- Mary Sauer wrote: ----

This is a Sony answer
The Sony® digital camera may no longer operate after installing a third-party US
device driver on the computer. This issue can occur when the USB driver for th
third-party device overwrites some of the files from the Sony® USB driver for th
digital camera. To resolve this issue, uninstall the third-party USB device drive
and then reinstall the Sony® USB driver
Are you using a memory stick
Sony Memory Stick Does Not Work After You Format It with Your Compute
http://support.microsoft.com/default...1&Product=winx

--
Mary Sauer MS MV
http://office.microsoft.com/clipart
http://www.mvps.org/msauer/getting_started.ht
news://msnews.microsoft.co
"Ross" <anonymous@discussions.microsoft.com> wrote in messag
news:261CA24D-3E89-42AF-8969-5CF0906EF45B@microsoft.com..
> Mary
> First, thanks for trying to help--
> I have SP1a installed and " the driver hangs" seems to apply to Windows 2000 no
XP. When I read the symptoms it really didn't sound like what I have. Mine hangs u
or freezes ( are those terms the same?) when I try to do something with the pictures
copy, print, export or anything
>>> ----- Mary Sauer wrote: ----
>>> Have you installed the service pack
> How to Obtain the Latest Windows XP Service Pac
> http://support.microsoft.com/default...kb;EN-US;32238
> Device Manager Hangs After You Remove a USB Camer
> http://support.microsoft.com/default...kb;en-us;31963
>>> --
> Mary Sauer MS MV
> http://office.microsoft.com/clipart
> http://www.mvps.org/msauer/getting_started.ht
> news://msnews.microsoft.co
> "Ross" <anonymous@discussions.microsoft.com> wrote in messag
> news:B9E9BF44-2507-4CF1-BEFE-9817882A2361@microsoft.com..
>> When I connect my DSC-S70 Sony camera via a USB connection to the computer
turn i
> on, go to MY Computer and click on the USB icon, Windows freezes up. If I g
to M
> Computer first and then turn on the camera and rapidly click through th
folders,
> can sometimes get the thumbnails of the pictures on the camera But then I ca
d
> nothing with them without Windows freezing. The only way I can unfreeze it i
to tur
> the camera off. HEL
>>>
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Mary Sauer
Guest
Posts: n/a
 
Re: Sony Digital Camera
Posted: 02-16-2004, 12:08 PM
Ross,
If you read the Microsoft article, it suggests you intialize the Memory Stick with
your camera. Another article:
AutoPlay May Not Work After You Insert a "Memory Stick"
http://support.microsoft.com/default...&Product=winxp

Problems When You Eject FAT16-Formatted Removable-Storage Devices
http://support.microsoft.com/default...&Product=winxp

It could be your Sound Blaster USB overwrote Sony's. Did you have problems before the
install?
--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com
"Ross" <anonymous@discussions.microsoft.com> wrote in message
news:164BBB68-88E8-4C39-9E05-775021DF1198@microsoft.com...
> Mary,
> Thank you for your patience with me.
> Yes, I'm using a memory stick but I haven't reformated it that I know of. I've four
memory sticks and none of them work. Third party USB device ---hmmmm--not quite sure
what you mean. The only USB device I have installed recently is Creative's Sound
Blaster Extigy. Are you wanting me to uninstall it? I really don't install a Sony
driver (no intallation CD with it), I just plug it in.
> Ross
>
> ----- Mary Sauer wrote: -----
>
> This is a Sony answer:
> The Sony® digital camera may no longer operate after installing a third-party
USB
> device driver on the computer. This issue can occur when the USB driver for
the
> third-party device overwrites some of the files from the Sony® USB driver for
the
> digital camera. To resolve this issue, uninstall the third-party USB device
driver
> and then reinstall the Sony® USB driver.
> Are you using a memory stick?
> Sony Memory Stick Does Not Work After You Format It with Your Computer
> http://support.microsoft.com/default...&Product=winxp
>
> --
> Mary Sauer MS MVP
> http://office.microsoft.com/clipart/
> http://www.mvps.org/msauer/getting_started.htm
> news://msnews.microsoft.com
> "Ross" <anonymous@discussions.microsoft.com> wrote in message
> news:261CA24D-3E89-42AF-8969-5CF0906EF45B@microsoft.com...
> > Mary,
> > First, thanks for trying to help---
> > I have SP1a installed and " the driver hangs" seems to apply to Windows 2000
not
> XP. When I read the symptoms it really didn't sound like what I have. Mine
hangs up
> or freezes ( are those terms the same?) when I try to do something with the
pictures.
> copy, print, export or anything.
> >>> ----- Mary Sauer wrote: -----
> >>> Have you installed the service pack?
> > How to Obtain the Latest Windows XP Service Pack
> > http://support.microsoft.com/default...b;EN-US;322389
> > Device Manager Hangs After You Remove a USB Camera
> > http://support.microsoft.com/default...b;en-us;319632
> >>> --
> > Mary Sauer MS MVP
> > http://office.microsoft.com/clipart/
> > http://www.mvps.org/msauer/getting_started.htm
> > news://msnews.microsoft.com
> > "Ross" <anonymous@discussions.microsoft.com> wrote in message
> > news:B9E9BF44-2507-4CF1-BEFE-9817882A2361@microsoft.com...
> >> When I connect my DSC-S70 Sony camera via a USB connection to the computer,
> turn it
> > on, go to MY Computer and click on the USB icon, Windows freezes up. If
I go
> to My
> > Computer first and then turn on the camera and rapidly click through
the
> folders, I
> > can sometimes get the thumbnails of the pictures on the camera But then
I can
> do
> > nothing with them without Windows freezing. The only way I can unfreeze
it is
> to turn
> > the camera off. HELP
> >>>

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Ross
Guest
Posts: n/a
 
Re: Sony Digital Camera
Posted: 02-17-2004, 05:41 PM
Mary,
I don't think the initiaizing or formating is the problem. I haven't lost the pictures, I just can't do anything with them. I'm going to try uninstalling Sound Blaster and see what happens. I don't think I had the problem before I installed it. (last December) I'll let you know---
Thanks
, Ros

----- Mary Sauer wrote: ----

Ross
If you read the Microsoft article, it suggests you intialize the Memory Stick wit
your camera. Another article
AutoPlay May Not Work After You Insert a "Memory Stick
http://support.microsoft.com/default...1&Product=winx

Problems When You Eject FAT16-Formatted Removable-Storage Device
http://support.microsoft.com/default...4&Product=winx

It could be your Sound Blaster USB overwrote Sony's. Did you have problems before th
install
--
Mary Sauer MS MV
http://office.microsoft.com/clipart
http://www.mvps.org/msauer/getting_started.ht
news://msnews.microsoft.co
"Ross" <anonymous@discussions.microsoft.com> wrote in messag
news:164BBB68-88E8-4C39-9E05-775021DF1198@microsoft.com..
> Mary
> Thank you for your patience with me
> Yes, I'm using a memory stick but I haven't reformated it that I know of. I've fou
memory sticks and none of them work. Third party USB device ---hmmmm--not quite sur
what you mean. The only USB device I have installed recently is Creative's Soun
Blaster Extigy. Are you wanting me to uninstall it? I really don't install a Son
driver (no intallation CD with it), I just plug it in
> Ros
>> ----- Mary Sauer wrote: ----
>> This is a Sony answer
> The Sony® digital camera may no longer operate after installing a third-part
US
> device driver on the computer. This issue can occur when the USB driver fo
th
> third-party device overwrites some of the files from the Sony® USB driver fo
th
> digital camera. To resolve this issue, uninstall the third-party USB devic
drive
> and then reinstall the Sony® USB driver
> Are you using a memory stick
> Sony Memory Stick Does Not Work After You Format It with Your Compute
> http://support.microsoft.com/default...1&Product=winx
>> --
> Mary Sauer MS MV
> http://office.microsoft.com/clipart
> http://www.mvps.org/msauer/getting_started.ht
> news://msnews.microsoft.co
> "Ross" <anonymous@discussions.microsoft.com> wrote in messag
> news:261CA24D-3E89-42AF-8969-5CF0906EF45B@microsoft.com..
>> Mary
>> First, thanks for trying to help--
>> I have SP1a installed and " the driver hangs" seems to apply to Windows 200
no
> XP. When I read the symptoms it really didn't sound like what I have. Min
hangs u
> or freezes ( are those terms the same?) when I try to do something with th
pictures
> copy, print, export or anything
>>>> ----- Mary Sauer wrote: ----
>>>> Have you installed the service pack
>> How to Obtain the Latest Windows XP Service Pac
>> http://support.microsoft.com/default...kb;EN-US;32238
>> Device Manager Hangs After You Remove a USB Camer
>> http://support.microsoft.com/default...kb;en-us;31963
>>>> --
>> Mary Sauer MS MV
>> http://office.microsoft.com/clipart
>> http://www.mvps.org/msauer/getting_started.ht
>> news://msnews.microsoft.co
>> "Ross" <anonymous@discussions.microsoft.com> wrote in messag
>> news:B9E9BF44-2507-4CF1-BEFE-9817882A2361@microsoft.com..
>>> When I connect my DSC-S70 Sony camera via a USB connection to the computer
> turn i
>> on, go to MY Computer and click on the USB icon, Windows freezes up. I
I g
> to M
>> Computer first and then turn on the camera and rapidly click through
the
> folders, I
>> can sometimes get the thumbnails of the pictures on the camera But then
I can
> do
>> nothing with them without Windows freezing. The only way I can unfreeze
it is
> to turn
>> the camera off. HELP
>>>>
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