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spoolsv.exe problem

Posted: 05-24-2004, 04:18 AM
Help!

For the past 2 years I've been using HP Deskjet 1125C for
my Windows XP based comp.

Last week it suddenly "hang" and it shows error "Spooler
SubSystem App has encountered a problem and needs to
close. We are sorry for the inconvenience." In the
technical information it shows I have problem in the
following files:
C:\DOCUME~1Ronald\LOCALS~\Temp\WERC.tmp.dir00
\spoolsv.exe.mdmp and C:\DOCUME~1\Ronald\LOCALS~1
\Temp\WERC.tmp.dir00\appcompat.txt

I uninstall and re-install the printer driver but it
still didn't work.

I browse the internet to find a solution and it says that
I should remove all the drivers in the printer and faxes
tab.

But it still didn't work. I tried to find an update for
the printer driver but I couldn't find it.

Please do help!
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