still looking for help...

>I posted this message on Nov 20th looking for help with
> my USB gamepad. I did recieve a reply from a microsoft
> direct input testlab employee directing me to email
> information about my system so he could help me better.
> So I sent the email to the address he gave me, and it
> came back returned. Tried again, same thing. So I
> posted a reply to this guy and never heard from him
> again. I dont really expect or deserve help on a forum,
> I understand it is free and subject to the decision of
> the people reading it as to weather I get help or not.
> But, it is very frustrating to be searching for help for
> some time on an issue, finally get a glimpse of help only
> to find out I have been blown off.
>
> Anyway, here is the message again. Anyone who feels
> sorry for me and is actually serious about helping me,
> please reply... I am very grateful for any help, really!
> Thanks again in advance.
>
> message posted Nov 20th
> ***I have tried everything I know, but I am having no
> luck at all trying to connect a USB gamepad. I am on my
> 3rd
> one, and I am getting tired of returning hardware that
> says clearly on the package, "compatable with Windows
> XP!". I have tried a Logitech, a Gemini, and now a Game
> Elements, all which claim compatibility with XP. The
> problem is not my USB because I have a USB mouse and PDA
> dock. 2 of the 3 gamepads are on the "Microsoft XP
> Hardware Compatability List". I have tried installing
> each gamepad's respective software the convential way,
> through the hardware wizard, through the driver update in
> the device manager... nothing works. I am talking about
> a dual-analog joystick 10 button gamepad, exactly the
> same as the Playstation 2 has. Is this too dificult a
> request from XP? Has anyone else had the same problem?
> Do I have any options? Does anyone else have the same
> type of gamepad as I am looking for and succesfully
> operate it on XP? Anyone who has pity on me and would
> like to help, I would be eternally grateful to.***
>
>