Trend mirco missing mail help !!

Posted: 09-10-2006, 04:04 AM
I have install trend micro internet security 14 on RC1 it all seems to be
working well.

However it removes all html based email messages and presents them as a text
version how do I stop it from doing this.

I'm a web developer and I get a lot of these emails and I want to recieve
them intact but I cant find any setting in trend micro to override this

Does anybody have any ideas ?

Reply With Quote

Responses to "Trend mirco missing mail help !!"

Andre Da Costa
Guest
Posts: n/a
 
Re: Trend mirco missing mail help !!
Posted: 09-10-2006, 04:58 AM
Are you sure its the AV program? Its possibly the Windows Mail, if thats
what you are using, click Tools > Options > Read > under Read Message >
uncheck > "Read Messages in plain text".

In Outlook, go to Tools > Options > Mail Format (tab) > in the Compose in
this message format: listbox, make sure HTML is selected.
--
http://adacosta.live.spaces.com
"Will Schuitman" <willsch@bigpond.net.au> wrote in message
news:42C463EB-A2B8-44A2-A3F8-34FED816282F@microsoft.com...
>I have install trend micro internet security 14 on RC1 it all seems to be
>working well.
>
> However it removes all html based email messages and presents them as a
> text version how do I stop it from doing this.
>
> I'm a web developer and I get a lot of these emails and I want to recieve
> them intact but I cant find any setting in trend micro to override this
>
> Does anybody have any ideas ?
Reply With Quote
Will Schuitman
Guest
Posts: n/a
 
Re: Trend mirco missing mail help !!
Posted: 09-10-2006, 05:25 AM
It receives html format and is set to recieve them
thats not the main problem here.
sorry if I didn't explian the problem accuratly

The issue is when I recieve an Email that contains an ad banner or any kind
of script Trend Micro somehow blocks it and replaces it with a text version
and doesn't offer any way of retrieving the original Email and also doesn't
offer any filtering capability to allow trusted content.

As about 90% of my Email traffic is made up of these type of Emails, I see
this as a very serious problem.



"Andre Da Costa" <andred25@hotmail.com> wrote in message
news:6A2DC219-00C9-464B-8788-70A97F06377F@microsoft.com...
> Are you sure its the AV program? Its possibly the Windows Mail, if thats
> what you are using, click Tools > Options > Read > under Read Message >
> uncheck > "Read Messages in plain text".
>
> In Outlook, go to Tools > Options > Mail Format (tab) > in the Compose in
> this message format: listbox, make sure HTML is selected.
> --
> http://adacosta.live.spaces.com
> "Will Schuitman" <willsch@bigpond.net.au> wrote in message
> news:42C463EB-A2B8-44A2-A3F8-34FED816282F@microsoft.com...
>>I have install trend micro internet security 14 on RC1 it all seems to be
>>working well.
>>
>> However it removes all html based email messages and presents them as a
>> text version how do I stop it from doing this.
>>
>> I'm a web developer and I get a lot of these emails and I want to recieve
>> them intact but I cant find any setting in trend micro to override this
>>
>> Does anybody have any ideas ?
>
Reply With Quote
Andre Da Costa
Guest
Posts: n/a
 
Re: Trend mirco missing mail help !!
Posted: 09-10-2006, 05:38 AM
Which e-mail program is this Mail or Outlook? If its Mail, its possibly the
program's Antiphishing filter.
--
http://adacosta.live.spaces.com
"Will Schuitman" <willsch@bigpond.net.au> wrote in message
news:44F05FAC-2E69-44EB-98E3-11839BEFAC76@microsoft.com...
> It receives html format and is set to recieve them
> thats not the main problem here.
> sorry if I didn't explian the problem accuratly
>
> The issue is when I recieve an Email that contains an ad banner or any
> kind of script Trend Micro somehow blocks it and replaces it with a text
> version and doesn't offer any way of retrieving the original Email and
> also doesn't offer any filtering capability to allow trusted content.
>
> As about 90% of my Email traffic is made up of these type of Emails, I see
> this as a very serious problem.
>
>
>
> "Andre Da Costa" <andred25@hotmail.com> wrote in message
> news:6A2DC219-00C9-464B-8788-70A97F06377F@microsoft.com...
>> Are you sure its the AV program? Its possibly the Windows Mail, if thats
>> what you are using, click Tools > Options > Read > under Read Message >
>> uncheck > "Read Messages in plain text".
>>
>> In Outlook, go to Tools > Options > Mail Format (tab) > in the Compose in
>> this message format: listbox, make sure HTML is selected.
>> --
>> http://adacosta.live.spaces.com
>> "Will Schuitman" <willsch@bigpond.net.au> wrote in message
>> news:42C463EB-A2B8-44A2-A3F8-34FED816282F@microsoft.com...
>>>I have install trend micro internet security 14 on RC1 it all seems to be
>>>working well.
>>>
>>> However it removes all html based email messages and presents them as a
>>> text version how do I stop it from doing this.
>>>
>>> I'm a web developer and I get a lot of these emails and I want to
>>> recieve them intact but I cant find any setting in trend micro to
>>> override this
>>>
>>> Does anybody have any ideas ?
>>
>
Reply With Quote
Will Schuitman
Guest
Posts: n/a
 
Re: Trend mirco missing mail help !!
Posted: 09-10-2006, 05:55 AM
I use windows mail. The antispam settings are fine to recieve these Emails
and I was getting them fine before I installed Trend Micro and the original
messages are not going to my Junk Email folder. below is the notification I
get when it blocks an Email

I just want to get the original messages but there's no setting in Trend
Micro to override this blocking or to retrieve the original Email

*** PLEASE DO NOT REPLY TO THIS NOTIFICATION. ***

Trend Micro PC-cillin Internet Security has detected a message that may
contain malicious contents. The message in question has been attached as a
text file to this notification. If you need to read the original message,
Trend Micro recommends opening it as a text file.
To prevent infection, do not save the original message as a message file
(for example, *.msg or *.oft).
"Andre Da Costa" <andred25@hotmail.com> wrote in message
news:C6727F3C-C8C9-4276-9008-FBDCD29A049A@microsoft.com...
> Which e-mail program is this Mail or Outlook? If its Mail, its possibly
> the program's Antiphishing filter.
> --
> http://adacosta.live.spaces.com
> "Will Schuitman" <willsch@bigpond.net.au> wrote in message
> news:44F05FAC-2E69-44EB-98E3-11839BEFAC76@microsoft.com...
>> It receives html format and is set to recieve them
>> thats not the main problem here.
>> sorry if I didn't explian the problem accuratly
>>
>> The issue is when I recieve an Email that contains an ad banner or any
>> kind of script Trend Micro somehow blocks it and replaces it with a text
>> version and doesn't offer any way of retrieving the original Email and
>> also doesn't offer any filtering capability to allow trusted content.
>>
>> As about 90% of my Email traffic is made up of these type of Emails, I
>> see this as a very serious problem.
>>
>>
>>
>> "Andre Da Costa" <andred25@hotmail.com> wrote in message
>> news:6A2DC219-00C9-464B-8788-70A97F06377F@microsoft.com...
>>> Are you sure its the AV program? Its possibly the Windows Mail, if thats
>>> what you are using, click Tools > Options > Read > under Read Message >
>>> uncheck > "Read Messages in plain text".
>>>
>>> In Outlook, go to Tools > Options > Mail Format (tab) > in the Compose
>>> in this message format: listbox, make sure HTML is selected.
>>> --
>>> http://adacosta.live.spaces.com
>>> "Will Schuitman" <willsch@bigpond.net.au> wrote in message
>>> news:42C463EB-A2B8-44A2-A3F8-34FED816282F@microsoft.com...
>>>>I have install trend micro internet security 14 on RC1 it all seems to
>>>>be working well.
>>>>
>>>> However it removes all html based email messages and presents them as a
>>>> text version how do I stop it from doing this.
>>>>
>>>> I'm a web developer and I get a lot of these emails and I want to
>>>> recieve them intact but I cant find any setting in trend micro to
>>>> override this
>>>>
>>>> Does anybody have any ideas ?
>>>
>>
>
Reply With Quote
Steve Cochran
Guest
Posts: n/a
 
Re: Trend mirco missing mail help !!
Posted: 09-10-2006, 09:19 AM
You need to either disable the email scanning in the antivirus software, or
else uninstall it if that is not an option.

steve

"Will Schuitman" <willsch@bigpond.net.au> wrote in message
news:16C1F07E-812A-4ADA-9420-BCEAEB366BF0@microsoft.com...
>I use windows mail. The antispam settings are fine to recieve these Emails
>and I was getting them fine before I installed Trend Micro and the original
>messages are not going to my Junk Email folder. below is the notification I
>get when it blocks an Email
>
> I just want to get the original messages but there's no setting in Trend
> Micro to override this blocking or to retrieve the original Email
>
> *** PLEASE DO NOT REPLY TO THIS NOTIFICATION. ***
>
> Trend Micro PC-cillin Internet Security has detected a message that may
> contain malicious contents. The message in question has been attached as a
> text file to this notification. If you need to read the original message,
> Trend Micro recommends opening it as a text file.
> To prevent infection, do not save the original message as a message file
> (for example, *.msg or *.oft).
> "Andre Da Costa" <andred25@hotmail.com> wrote in message
> news:C6727F3C-C8C9-4276-9008-FBDCD29A049A@microsoft.com...
>> Which e-mail program is this Mail or Outlook? If its Mail, its possibly
>> the program's Antiphishing filter.
>> --
>> http://adacosta.live.spaces.com
>> "Will Schuitman" <willsch@bigpond.net.au> wrote in message
>> news:44F05FAC-2E69-44EB-98E3-11839BEFAC76@microsoft.com...
>>> It receives html format and is set to recieve them
>>> thats not the main problem here.
>>> sorry if I didn't explian the problem accuratly
>>>
>>> The issue is when I recieve an Email that contains an ad banner or any
>>> kind of script Trend Micro somehow blocks it and replaces it with a text
>>> version and doesn't offer any way of retrieving the original Email and
>>> also doesn't offer any filtering capability to allow trusted content.
>>>
>>> As about 90% of my Email traffic is made up of these type of Emails, I
>>> see this as a very serious problem.
>>>
>>>
>>>
>>> "Andre Da Costa" <andred25@hotmail.com> wrote in message
>>> news:6A2DC219-00C9-464B-8788-70A97F06377F@microsoft.com...
>>>> Are you sure its the AV program? Its possibly the Windows Mail, if
>>>> thats what you are using, click Tools > Options > Read > under Read
>>>> Message > uncheck > "Read Messages in plain text".
>>>>
>>>> In Outlook, go to Tools > Options > Mail Format (tab) > in the Compose
>>>> in this message format: listbox, make sure HTML is selected.
>>>> --
>>>> http://adacosta.live.spaces.com
>>>> "Will Schuitman" <willsch@bigpond.net.au> wrote in message
>>>> news:42C463EB-A2B8-44A2-A3F8-34FED816282F@microsoft.com...
>>>>>I have install trend micro internet security 14 on RC1 it all seems to
>>>>>be working well.
>>>>>
>>>>> However it removes all html based email messages and presents them as
>>>>> a text version how do I stop it from doing this.
>>>>>
>>>>> I'm a web developer and I get a lot of these emails and I want to
>>>>> recieve them intact but I cant find any setting in trend micro to
>>>>> override this
>>>>>
>>>>> Does anybody have any ideas ?
>>>>
>>>
>>
>
Reply With Quote
 
LinkBack Thread Tools Display Modes
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Forum Jump


Similar Threads
Thread Thread Starter Forum Replies Last Post
Missing Mail R Beldam Windows Vista Mail 11 10-11-2007 01:37 PM
Missing e-mail braz Windows Vista Mail 10 06-16-2007 12:08 AM
Trend Pc-Cillin and Windows Mail Jason Windows Vista Mail 3 04-16-2007 02:26 AM
Trend micro Mark Windows Vista Security 2 08-29-2006 08:12 AM
missing e-mail Terry Windows XP Messenger 1 11-10-2003 10:48 PM