Trojan Virus won't let me open virus protection

Posted: 01-19-2009, 09:25 PM

Elle

Guest
Posts: n/a

Earlier this week a message appeared from my computer that i had a trojan
virus. I realized then that my firewall was not on. I went to get virus
protection and what not and had a friend send some stuff. The Virus won't let
me open any of it or go to any site where i can download something to get rid
of it. I'm prepared to completly clear off the computer if i have to but i
don't know how to do that either. Help me!

Responses to "Trojan Virus won't let me open virus protection"

Kayman

Guest
Posts: n/a

Re: Trojan Virus won't let me open virus protection

Posted: 01-20-2009, 12:25 AM

On Mon, 19 Jan 2009 13:25:01 -0800, Elle wrote:

> Earlier this week a message appeared from my computer that i had a trojan
> virus. I realized then that my firewall was not on. I went to get virus
> protection and what not and had a friend send some stuff. The Virus won't let
> me open any of it or go to any site where i can download something to get rid
> of it. I'm prepared to completly clear off the computer if i have to but i
> don't know how to do that either. Help me!

1.Clear the (IE) temporary Internet files and the history cache.
Click 'Start' and then click 'Run'... then type (or copy/paste)
"inetcpl.cpl" (w/out quotation marks) into the box, then click the 'OK'
button.
In Internet Properties panel 'General' tab, under 'Browsing history', click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...' button then place a checkmark into the box beside 'Also delete
files and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.

2.Clean HDD
Click 'Start' and then click 'Run...' then type (or copy/paste) "cleanmgr"
(w/out quotation marks into the box, then click the 'OK' button. Select
your drive
(presumably WinXP (C

and click OK.
--or--
2a.Delete files using Disk Cleanup (if on Vista)
http://windowshelp.microsoft.com/Win...139d91033.mspx

3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/down...NTISPYWAREFREE

4.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en...ols/hijackthis

Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.

http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/i...hp?showforum=7
http://www.5starsupport.com/ipboard/...p?showforum=18
http://www.theeldergeek.com/forum/in...6&showforum=29

NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.

5.Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html

Good luck

Mick Murphy

Guest
Posts: n/a

RE: Trojan Virus won't let me open virus protection

Posted: 01-20-2009, 05:52 AM

Download, install, update and scan with the 2 Programs below.
If the infection won't let to do that in Normal Mode(download, etc), do
everything in "Safe Mode with Networking".
All info below.

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important re: Safe Mode
If you happen to find a problem that you canâ€™t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking (from F8 list of
Startup Options), and install, update and scan from there.

--
Mad Mike

"Elle" wrote:

> Earlier this week a message appeared from my computer that i had a trojan
> virus. I realized then that my firewall was not on. I went to get virus
> protection and what not and had a friend send some stuff. The Virus won't let
> me open any of it or go to any site where i can download something to get rid
> of it. I'm prepared to completly clear off the computer if i have to but i
> don't know how to do that either. Help me!

LinkBack

Thread Tools

Display Modes

« Previous Thread | Next Thread »

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Posting Rules
You may not post new threads You may post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Trackbacks are On Pingbacks are On Refbacks are On

Forum Jump

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
McAfee removed generic PUP.x virus. My virus protection now is turned off when I re-b	Guest	Windows NT/2000/XP	0	08-13-2008 01:40 PM
Jessica Simpson showering on a texas beach - VIRUS ALERT - VIRUS ALERT - VIRUS ALERT - VIRUS ALERT - VIRUS ALERT - VIRUS ALERT -	nemo	Apple Macintosh	0	05-06-2004 08:38 AM
Britney Spears and justin timberlake - VIRUS ALERT - VIRUS ALERT - VIRUS ALERT - VIRUS ALERT - VIRUS ALERT - VIRUS ALERT -	nemo	Apple Macintosh	0	05-06-2004 08:05 AM
My virus protection said they cant remove this virus Downloader.1stbar.S	Mathew1942	Windows XP Help & Support	2	02-20-2004 08:50 AM
Trojan virus - HELP!!	Minster	Windows XP Help & Support	6	12-01-2003 03:11 PM