Trouble accessing the contacts addressbook from the fax wizard.

Thanks I tried this but no luck.
Are there any settings in Outlook or outlook
express to force the fax wizard to open the
appropriate folder in the address book? All
the data is there but the fax wizard can't
access it.
Regards, Frank


"Russ Valentine [MVP-Outlook]"
<russval@gmail.com> wrote in message
news:erGS9CtYGHA.2208@TK2MSFTNGP03.phx.gbl...

> Rename extend.dat and run Detect and Repair
> for Outlook.
> --
> Russ Valentine
> [MVP-Outlook]
> "Frank Martin" <fm@general.com.au> wrote in
> message
> news:e7$zUypYGHA.2376@TK2MSFTNGP03.phx.gbl...

>>I get an error message:
>>
>> **
>> "An extension failed to initialize. Can't
>> open file: extend.dat. The file may not
>> exist, you maynot have permission to open
>> it, or it may be open in another program.
>> "
>> **
>>
>> It was all working OK before and now it
>> doesn't.
>> Please help, Frank
>>

>
>

Yes, but you have an Outlook problem, not a Fax problem.
What happens when you open Outlook itself? What add-ins are you running?
--
Russ Valentine
[MVP-Outlook]
"Frank Martin" <fm@general.com.au> wrote in message
news:ezA5Ep2YGHA.3328@TK2MSFTNGP02.phx.gbl...

> Thanks I tried this but no luck.
> Are there any settings in Outlook or outlook express to force the fax
> wizard to open the appropriate folder in the address book? All the data
> is there but the fax wizard can't access it.
> Regards, Frank
>
>
> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
> news:erGS9CtYGHA.2208@TK2MSFTNGP03.phx.gbl...

>> Rename extend.dat and run Detect and Repair for Outlook.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Frank Martin" <fm@general.com.au> wrote in message
>> news:e7$zUypYGHA.2376@TK2MSFTNGP03.phx.gbl...

>>>I get an error message:
>>>
>>> **
>>> "An extension failed to initialize. Can't open file: extend.dat. The
>>> file may not exist, you maynot have permission to open it, or it may be
>>> open in another program. "
>>> **
>>>
>>> It was all working OK before and now it doesn't.
>>> Please help, Frank
>>>

>>
>>

>
>

I fixed it by going to "Internet options" and
making Outlook Express the default Contacts
program.

I had done this before but somehow the
settings jumped back to the Windows default.

It works OK now though.

Regards.

"Russ Valentine [MVP-Outlook]"
<russval@gmail.com> wrote in message
news:%23WCK6m5YGHA.3532@TK2MSFTNGP05.phx.gbl...

> Yes, but you have an Outlook problem, not a
> Fax problem.
> What happens when you open Outlook itself?
> What add-ins are you running?
> --
> Russ Valentine
> [MVP-Outlook]
> "Frank Martin" <fm@general.com.au> wrote in
> message
> news:ezA5Ep2YGHA.3328@TK2MSFTNGP02.phx.gbl...

>> Thanks I tried this but no luck.
>> Are there any settings in Outlook or
>> outlook express to force the fax wizard to
>> open the appropriate folder in the address
>> book? All the data is there but the fax
>> wizard can't access it.
>> Regards, Frank
>>
>>
>> "Russ Valentine [MVP-Outlook]"
>> <russval@gmail.com> wrote in message
>> news:erGS9CtYGHA.2208@TK2MSFTNGP03.phx.gbl...

>>> Rename extend.dat and run Detect and
>>> Repair for Outlook.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "Frank Martin" <fm@general.com.au> wrote
>>> in message
>>> news:e7$zUypYGHA.2376@TK2MSFTNGP03.phx.gbl...
>>>>I get an error message:
>>>>
>>>> **
>>>> "An extension failed to initialize.
>>>> Can't open file: extend.dat. The file
>>>> may not exist, you maynot have
>>>> permission to open it, or it may be open
>>>> in another program. "
>>>> **
>>>>
>>>> It was all working OK before and now it
>>>> doesn't.
>>>> Please help, Frank
>>>>
>>>
>>>

>>
>>

>
>

That means you had Outlook installed but were not using it for anything.
Not sure why you would do that, but it would have been nice for you were
using Outlook Express even though you installed Outlook. We can't read minds
and trying to do so is a waste of time.
--
Russ Valentine
[MVP-Outlook]
"Frank Martin" <fm@general.com.au> wrote in message
news:%23J2O4FBZGHA.508@TK2MSFTNGP02.phx.gbl...

>I fixed it by going to "Internet options" and making Outlook Express the
>default Contacts program.
>
> I had done this before but somehow the settings jumped back to the Windows
> default.
>
> It works OK now though.
>
> Regards.
>
> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
> news:%23WCK6m5YGHA.3532@TK2MSFTNGP05.phx.gbl...

>> Yes, but you have an Outlook problem, not a Fax problem.
>> What happens when you open Outlook itself? What add-ins are you running?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Frank Martin" <fm@general.com.au> wrote in message
>> news:ezA5Ep2YGHA.3328@TK2MSFTNGP02.phx.gbl...

>>> Thanks I tried this but no luck.
>>> Are there any settings in Outlook or outlook express to force the fax
>>> wizard to open the appropriate folder in the address book? All the
>>> data is there but the fax wizard can't access it.
>>> Regards, Frank
>>>
>>>
>>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in message
>>> news:erGS9CtYGHA.2208@TK2MSFTNGP03.phx.gbl...
>>>> Rename extend.dat and run Detect and Repair for Outlook.
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Frank Martin" <fm@general.com.au> wrote in message
>>>> news:e7$zUypYGHA.2376@TK2MSFTNGP03.phx.gbl...
>>>>>I get an error message:
>>>>>
>>>>> **
>>>>> "An extension failed to initialize. Can't open file: extend.dat. The
>>>>> file may not exist, you maynot have permission to open it, or it may
>>>>> be open in another program. "
>>>>> **
>>>>>
>>>>> It was all working OK before and now it doesn't.
>>>>> Please help, Frank
>>>>>
>>>>
>>>>
>>>
>>>

>>
>>

>
>