Trouble with program removal

Posted: 07-30-2004, 09:21 PM

Jim

Guest
Posts: n/a

Several programs I have tried to remove produce a
message "cannot open INSTALL,LOG file." Please help.

Trouble with program removal

Responses to "Trouble with program removal"

David Nimon

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Re: Trouble with program removal

Posted: 07-30-2004, 09:40 PM

You don't say how you tried to remove them.

Did the programs come with an Uninstall option? If so, you should use that
first.

In Add/Remove programs in the Control panel, are the programs listed there?
If so, then that's a way to remove them.

If the above choices aren't available to you (and they seem not to be), try
installing the programs in question again and this time try the above
options.

I'm assuming you know you can't just remove Windows programs by deleting the
executable or, in fact, all files created in the program folder.

There are some good things still about good old DOS.

--
David Nimon
dnimonREMOVE@##sympatico.ca
"Jim" <jsbalch@cox.net> wrote in message
news:779e01c4767b$2b03a290$a401280a@phx.gbl...

> Several programs I have tried to remove produce a
> message "cannot open INSTALL,LOG file." Please help.

Guest
Posts: n/a

Trouble with program removal

Posted: 07-30-2004, 09:42 PM

>-----Original Message-----
>Several programs I have tried to remove produce a
>message "cannot open INSTALL,LOG file." Please help.
>.
>The removal tool needed to remove them has been

removed,you need to go to safe mode and delete them from
there.Repeatedly pump the F5 key at start-up(shut off the
computer,then start it pumping the key)(or was that the
F8 key)any way start with the F5 key,it should go to the
screen with safe mode selections.Select safe mode,go in
as administrator,and delete them in there,then when your
finished reboot into normal windows and they'll be gone
for good.

Guest
Posts: n/a

Re: Trouble with program removal

Posted: 07-31-2004, 01:30 AM

I tried removing in the Add/Remove Utility via the
Control Panel.

>-----Original Message-----
>You don't say how you tried to remove them.
>
>Did the programs come with an Uninstall option? If so,

you should use that

>first.
>
>In Add/Remove programs in the Control panel, are the

programs listed there?

>If so, then that's a way to remove them.
>
>If the above choices aren't available to you (and they

seem not to be), try

>installing the programs in question again and this time

try the above

>options.
>
>I'm assuming you know you can't just remove Windows

programs by deleting the

>executable or, in fact, all files created in the program

folder.

>
>There are some good things still about good old DOS.
>
>--
>David Nimon
>dnimonREMOVE@##sympatico.ca
>"Jim" <jsbalch@cox.net> wrote in message
>news:779e01c4767b$2b03a290$a401280a@phx.gbl...
>> Several programs I have tried to remove produce a
>> message "cannot open INSTALL,LOG file." Please help.
>
>
>.
>

Guest
Posts: n/a

Trouble with program removal

Posted: 07-31-2004, 01:32 AM

Thanks for the help. I tried your idea and no success -
got the same error message. i used the Add/Remove utility
in safe mode.

>-----Original Message-----
>
>>-----Original Message-----
>>Several programs I have tried to remove produce a
>>message "cannot open INSTALL,LOG file." Please help.
>>.
>>The removal tool needed to remove them has been
>removed,you need to go to safe mode and delete them from
>there.Repeatedly pump the F5 key at start-up(shut off

the

>computer,then start it pumping the key)(or was that the
>F8 key)any way start with the F5 key,it should go to the
>screen with safe mode selections.Select safe mode,go in
>as administrator,and delete them in there,then when your
>finished reboot into normal windows and they'll be gone
>for good.
>.
>

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