Trying to download antivirus, but told I already have one installe

Posted: 07-23-2008, 08:46 PM
First of all, sorry in advance for the ignorant question. I tried to
download a free antivirus software (AVG) and it went through the process
until at the end it told me I already had an antivirus running and having
multiples running might cause a problem. Thus, the installation did not
complete. However, I don’t believe I have any other antivirus on the
computer currently. I did have CA Security Suite, but recently uninstalled
it. I have since double-checked and there is no indication that CA remains
on my computer or that its un-installation did not take, nor is there any
indication that I may have another antivirus currently in place. Does anyone
have thoughts on why AVG thinks I might already have something else
installed? Is there a way to bypass this problem and install it anyway, or
in the alternative is there a way to find out what AVG thinks I have?
Thanks, and have a nice day.

Trying to download antivirus, but told I already have one installe


Responses to "Trying to download antivirus, but told I already have one installe"

Kayman
Guest
Posts: n/a
 
Re: Trying to download antivirus, but told I already have one installe
Posted: 07-24-2008, 12:20 AM
On Wed, 23 Jul 2008 13:46:02 -0700, Patch wrote:
> First of all, sorry in advance for the ignorant question. I tried to
> download a free antivirus software (AVG) and it went through the process
> until at the end it told me I already had an antivirus running and having
> multiples running might cause a problem. Thus, the installation did not
> complete. However, I don˙t believe I have any other antivirus on the
> computer currently. I did have CA Security Suite, but recently uninstalled
> it. I have since double-checked and there is no indication that CA remains
> on my computer or that its un-installation did not take, nor is there any
> indication that I may have another antivirus currently in place. Does anyone
> have thoughts on why AVG thinks I might already have something else
> installed? Is there a way to bypass this problem and install it anyway, or
> in the alternative is there a way to find out what AVG thinks I have?
> Thanks, and have a nice day.
1.Uninstall AVG.

2.How do I remove CA Anti-Spyware from my PC when uninstalling via control
panel fails?
Cannot Uninstall CA Anti-Spyware from Control Panel Applicable Products?
The information in this document applies to the following releases:
CA Anti-Spyware 2007, 2008
CA Anti-Virus Plus (CA Anti-Spyware) 2008
CA Internet Security Suite 2007, 2008
CA Internet Security Suite Plus 2008
http://homeofficekb.ca.com/CIDocumen...rk=0&KDId=3153

3.Instead of AVG consider:
Avira AntiVir® Personal - FREE Antivirus
http://www.free-av.com/

Good luck
Escontra
Guest
Posts: n/a
 
Re: Trying to download antivirus, but told I already have one installe
Posted: 07-25-2008, 11:49 PM

AVG is very likely detecting an old registry entry in the uninstal
hive. You can manually look for it i
hklm\software\microsoft\windows\currentversion\uni nstall

Or you can search for msi cleanup on microsoft.com. It's lik
Add/Remove on crack. It should show any old links still in th
registry

--
Escontra
 
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