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Old 06-09-2006, 09:33 AM   #1 (permalink)
Default Unable to install Vista

I have a Sony Vaio, FE series notebook, 1gb ram, 100gb hd, running core duo
processors. The current os is XP Pro with 2005 media center. My notebook is
listed as vista capable and the vista pre-installer verifies I am compatible.
After downloading 32bit ISO and successfully burning a disk, I cannot finish
install. Once I get to the point checking for upgrades, I get a run-time
error.

Any suggestions?
mike4660
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Old 06-09-2006, 08:13 PM   #2 (permalink)
Default RE: Unable to install Vista

Mike,

Look down in the postings here and check your disk or download with the MD5
checksum site. This will tell you if your download was truely viable and
workable.

Otherwise, if you are technically capable of formatting your disk and then
attempting to load Vista to it. I recommend that download all the drivers
from Sony's support web site for XP and Vista where possible and have your
resoration CD handing in case the install w/ Vista doesn't work out.

SAVE YOUR DATA!!!!

good luck!

"mike4660" wrote:
Quote:
> I have a Sony Vaio, FE series notebook, 1gb ram, 100gb hd, running core duo
> processors. The current os is XP Pro with 2005 media center. My notebook is
> listed as vista capable and the vista pre-installer verifies I am compatible.
> After downloading 32bit ISO and successfully burning a disk, I cannot finish
> install. Once I get to the point checking for upgrades, I get a run-time
> error.
>
> Any suggestions?
HessMan
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Old 02-24-2007, 01:41 AM   #3 (permalink)
Default Unable to install Vista

Hello. I am unable to install Vista. I get the following error message,
"Close Windows installation and contact the device manufacturer for updated
driver software for these devices:
SCSI and RAID controllers: HDS725050KLA360"

Dell support says I can't upgrade to Vista. Hitachi, the maker of the
HDS725050KLA360 says no driver is needed and go ahead and install Vista. I
can't, the installer won't go any further. Any ideas?
ScottS
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Old 02-24-2007, 02:54 AM   #4 (permalink)
Default Re: Unable to install Vista

What model Dell is it? What install is looking for is not drivers for the
Hitachi hard drive itself, but for the controller on the motherboard. (SCSI
and RAID).

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
"ScottS" <ScottS@discussions.microsoft.com> wrote in message
news:C1293069-8AA3-4925-AEA7-B566BE4557F3@microsoft.com...
Quote:
> Hello. I am unable to install Vista. I get the following error message,
> "Close Windows installation and contact the device manufacturer for
> updated
> driver software for these devices:
> SCSI and RAID controllers: HDS725050KLA360"
>
> Dell support says I can't upgrade to Vista. Hitachi, the maker of the
> HDS725050KLA360 says no driver is needed and go ahead and install Vista.
> I
> can't, the installer won't go any further. Any ideas?
Jane C
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Old 02-24-2007, 03:45 AM   #5 (permalink)
Default Re: Unable to install Vista

It's a Dell XPS 600. Anu hope???

"Jane C" wrote:
Quote:
> What model Dell is it? What install is looking for is not drivers for the
> Hitachi hard drive itself, but for the controller on the motherboard. (SCSI
> and RAID).
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> "ScottS" <ScottS@discussions.microsoft.com> wrote in message
> news:C1293069-8AA3-4925-AEA7-B566BE4557F3@microsoft.com...
Quote:
> > Hello. I am unable to install Vista. I get the following error message,
> > "Close Windows installation and contact the device manufacturer for
> > updated
> > driver software for these devices:
> > SCSI and RAID controllers: HDS725050KLA360"
> >
> > Dell support says I can't upgrade to Vista. Hitachi, the maker of the
> > HDS725050KLA360 says no driver is needed and go ahead and install Vista.
> > I
> > can't, the installer won't go any further. Any ideas?
>
>
ScottS
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Old 02-24-2007, 05:12 AM   #6 (permalink)
Default RE: Unable to install Vista

From what version of XP to what version of Vista?

"ScottS" wrote:
Quote:
> Hello. I am unable to install Vista. I get the following error message,
> "Close Windows installation and contact the device manufacturer for updated
> driver software for these devices:
> SCSI and RAID controllers: HDS725050KLA360"
>
> Dell support says I can't upgrade to Vista. Hitachi, the maker of the
> HDS725050KLA360 says no driver is needed and go ahead and install Vista. I
> can't, the installer won't go any further. Any ideas?
VistaUltimate
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Old 02-24-2007, 06:01 AM   #7 (permalink)
Default Re: Unable to install Vista

nVidia storage controller for the SATA hard drives I believe the XPS has.
However, I can't determine exactly which nVidia controller it is.
http://support.dell.com/support/down...os=WLH&osl=EN#
<- you need to add that last character.

Dell has Vista drivers for the XPS 600 on their website. Installing Vista
in the first place is the hard part - the SATA controller drivers need to be
on a floppy, cd, or USB drive during install (Load Drivers button).

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
"ScottS" <ScottS@discussions.microsoft.com> wrote in message
news:2D6102BF-EAE6-4722-8CC0-7D4B2692F096@microsoft.com...
Quote:
> It's a Dell XPS 600. Anu hope???
>
> "Jane C" wrote:
>
Quote:
>> What model Dell is it? What install is looking for is not drivers for
>> the
>> Hitachi hard drive itself, but for the controller on the motherboard.
>> (SCSI
>> and RAID).
>>
>> --
>> Jane, not plain 64 bit enabled :-)
>> Batteries not included. Braincell on vacation ;-)
>> "ScottS" <ScottS@discussions.microsoft.com> wrote in message
>> news:C1293069-8AA3-4925-AEA7-B566BE4557F3@microsoft.com...
Quote:
>> > Hello. I am unable to install Vista. I get the following error
>> > message,
>> > "Close Windows installation and contact the device manufacturer for
>> > updated
>> > driver software for these devices:
>> > SCSI and RAID controllers: HDS725050KLA360"
>> >
>> > Dell support says I can't upgrade to Vista. Hitachi, the maker of the
>> > HDS725050KLA360 says no driver is needed and go ahead and install
>> > Vista.
>> > I
>> > can't, the installer won't go any further. Any ideas?
>>
>>
Jane C
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Old 02-24-2007, 02:08 PM   #8 (permalink)
Default RE: Unable to install Vista

Frpm XP Pro to Vista Ultimate.

Thanks!!!

"VistaUltimate" wrote:
Quote:
> From what version of XP to what version of Vista?
>
> "ScottS" wrote:
>
Quote:
> > Hello. I am unable to install Vista. I get the following error message,
> > "Close Windows installation and contact the device manufacturer for updated
> > driver software for these devices:
> > SCSI and RAID controllers: HDS725050KLA360"
> >
> > Dell support says I can't upgrade to Vista. Hitachi, the maker of the
> > HDS725050KLA360 says no driver is needed and go ahead and install Vista. I
> > can't, the installer won't go any further. Any ideas?
ScottS
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Old 02-24-2007, 02:28 PM   #9 (permalink)
Default Re: Unable to install Vista

Hi Jane,

When I go to Dell Support, I find the following links. Which do I need and
what do I do? Thank you!!!

Audio Drivers
Realtek ALC850 AC97 AUDIO


Diagnostic Utilities
Dell 32 Bit Diagnostics (Graphical User Interface version)


Display
Dell 1707FP
Dell 1707FPt
Dell 1707FPV
Dell 1907FP
Dell 1907FPt
Dell 1907FPV
Dell 2407WFP
Dell 3007WFP
Dell 3007WFP-HC
Dell E157FP
Dell E773c-ULD
Dell SE177FP


FlashBIOS Updates
Dell Dimension System BIOS


Removable Media Storage Devices
HLDS GWA-4164B HH 16X DVD+/-RW
NEC ND-3530A HH 16X DVD+/-RW
Sony CRX217E HH 48X CDRW - Lead free
Sony DDU1615 HH 16X DVD ROM LEAD FREE
TSST TS-H352C HH 16X DVDROM


Serial ATA
nVidia MediaShield


Video Adapter
Ageia PhysX Adapter
ATI Radeon X1900XTX 512MB
Hauppauge WinTV PVR 150 : Internal PAL-SECAM Single Analog TV Tuner




"Jane C" wrote:
Quote:
> nVidia storage controller for the SATA hard drives I believe the XPS has.
> However, I can't determine exactly which nVidia controller it is.
> http://support.dell.com/support/down...os=WLH&osl=EN#
> <- you need to add that last character.
>
> Dell has Vista drivers for the XPS 600 on their website. Installing Vista
> in the first place is the hard part - the SATA controller drivers need to be
> on a floppy, cd, or USB drive during install (Load Drivers button).
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> "ScottS" <ScottS@discussions.microsoft.com> wrote in message
> news:2D6102BF-EAE6-4722-8CC0-7D4B2692F096@microsoft.com...
Quote:
> > It's a Dell XPS 600. Anu hope???
> >
> > "Jane C" wrote:
> >
Quote:
> >> What model Dell is it? What install is looking for is not drivers for
> >> the
> >> Hitachi hard drive itself, but for the controller on the motherboard.
> >> (SCSI
> >> and RAID).
> >>
> >> --
> >> Jane, not plain 64 bit enabled :-)
> >> Batteries not included. Braincell on vacation ;-)
> >> "ScottS" <ScottS@discussions.microsoft.com> wrote in message
> >> news:C1293069-8AA3-4925-AEA7-B566BE4557F3@microsoft.com...
> >> > Hello. I am unable to install Vista. I get the following error
> >> > message,
> >> > "Close Windows installation and contact the device manufacturer for
> >> > updated
> >> > driver software for these devices:
> >> > SCSI and RAID controllers: HDS725050KLA360"
> >> >
> >> > Dell support says I can't upgrade to Vista. Hitachi, the maker of the
> >> > HDS725050KLA360 says no driver is needed and go ahead and install
> >> > Vista.
> >> > I
> >> > can't, the installer won't go any further. Any ideas?
> >>
> >>
>
>
ScottS
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Old 02-25-2007, 12:44 AM   #10 (permalink)
Default RE: Unable to install Vista

Scotts,

I'd call Dell Support again and tell them "The hell I can't!" I have to
agree with Jane, the hard drive itself has absolutely nothing to do with this
not being able to install, the controller of this hard drive is what causing
the problem. Dell know to have this problem of going from one version of
Windows to the next. I had a similar problem going from XP Media to XP Pro
(clean install), so I have to slipstream XP CD with SP2 in order to install
XP Pro. Thus far, you can't do that yet, you would have to install the
controller manually as described by Jane.

"ScottS" wrote:
Quote:
> Hello. I am unable to install Vista. I get the following error message,
> "Close Windows installation and contact the device manufacturer for updated
> driver software for these devices:
> SCSI and RAID controllers: HDS725050KLA360"
>
> Dell support says I can't upgrade to Vista. Hitachi, the maker of the
> HDS725050KLA360 says no driver is needed and go ahead and install Vista. I
> can't, the installer won't go any further. Any ideas?
VistaUltimate
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