Unable to launch application Adobe Acrobat 9.0 Pro

Posted: 01-25-2009, 08:15 PM
Unable to launch Adobe Acrobat 9.0 Pro, get error message " Adobe Acrobat 9.0
has encountered a problem and must close".
Computer = Win XP pro/SP3, MS Office 2007 pro, visual studio 2005 pro.
Problem = Loaded Adobe Acrobat 9.0 pro and received above error message.
Worked with Adobe tech support for 10 day. No success, they gave up.
Encountered several other minor glitches in other programs too, but not this
error message. Suspect malware problem. Run windows firewall detection, AVG
scan, Intelinet scan, MaxRegistery Cleaner, Registry Fix with no success
after they removed the detected problems. AVG found
"C:\AdobeV7\Adobe-Flash.exe\I-Worm/Nuwar.V", removed it and still have same
problem. Installed Adobe Acrobat 9.0 on another computer with success.
Suspect I have a malware problem.
Any suggestions or advice will be greatly appreciated.
--
Henry Smith

Unable to launch application Adobe Acrobat 9.0 Pro


Responses to "Unable to launch application Adobe Acrobat 9.0 Pro"

Gerry
Guest
Posts: n/a
 
Re: Unable to launch application Adobe Acrobat 9.0 Pro
Posted: 01-25-2009, 08:40 PM
Henry

I suggest you download and run Spybot S & D (freeware version). There
is a freeware version buried in this link:
http://www.safer-networking.org/en/spybotsd/index.html

Malwarebytes' Anti-Malware
1.32 -freeware (if you upgrade you pay).
http://www.download.com/Malwarebytes...-10804572.html

Run Malwarebytes' in safe mode and turn off your current anti-virus
before you do to avoid a conflict. Disregard the invitation on the web
site regarding the Registry Optimiser -a Registry Optimiser is not a
helpful utility.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Henry Smith wrote:
> Unable to launch Adobe Acrobat 9.0 Pro, get error message " Adobe
> Acrobat 9.0 has encountered a problem and must close".
> Computer = Win XP pro/SP3, MS Office 2007 pro, visual studio 2005 pro.
> Problem = Loaded Adobe Acrobat 9.0 pro and received above error
> message. Worked with Adobe tech support for 10 day. No success, they
> gave up. Encountered several other minor glitches in other programs
> too, but not this error message. Suspect malware problem. Run windows
> firewall detection, AVG scan, Intelinet scan, MaxRegistery Cleaner,
> Registry Fix with no success after they removed the detected
> problems. AVG found "C:\AdobeV7\Adobe-Flash.exe\I-Worm/Nuwar.V",
> removed it and still have same problem. Installed Adobe Acrobat 9.0
> on another computer with success. Suspect I have a malware problem.
> Any suggestions or advice will be greatly appreciated.

db ´¯`·.. >
Guest
Posts: n/a
 
Re: Unable to launch application Adobe Acrobat 9.0 Pro
Posted: 01-25-2009, 10:34 PM
use a different
reader:

http://search.msn.com/results.aspx?q...er&FORM=MSNH11


--

db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces

"share the nirvana" - dbZen

~~~~~~~~~~~~~~~~~~
>
>
"Henry Smith" <HenrySmith@discussions.microsoft.com> wrote in message news:2BDCC092-6323-448D-AE7C-FCF34C505702@microsoft.com...
> Unable to launch Adobe Acrobat 9.0 Pro, get error message " Adobe Acrobat 9.0
> has encountered a problem and must close".
> Computer = Win XP pro/SP3, MS Office 2007 pro, visual studio 2005 pro.
> Problem = Loaded Adobe Acrobat 9.0 pro and received above error message.
> Worked with Adobe tech support for 10 day. No success, they gave up.
> Encountered several other minor glitches in other programs too, but not this
> error message. Suspect malware problem. Run windows firewall detection, AVG
> scan, Intelinet scan, MaxRegistery Cleaner, Registry Fix with no success
> after they removed the detected problems. AVG found
> "C:\AdobeV7\Adobe-Flash.exe\I-Worm/Nuwar.V", removed it and still have same
> problem. Installed Adobe Acrobat 9.0 on another computer with success.
> Suspect I have a malware problem.
> Any suggestions or advice will be greatly appreciated.
> --
> Henry Smith
 
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