unsupported format

Orly:
First of all look at the extension of the video files downloaded from your
motorola phone.
They should be three characters after the dot.
Search (google) on Internet for those three characters together with "player".
That will lead you to places where you will find a way to play your video
files.
I did that same procedure for my Siemens phone videos with success.
Good luck.
Carlos

"orly" wrote:

> everytime i used motorola phone tools(media file transffer), i keep getting
> unsupported format (missing codecs)