Upgraded to Vista Premium- Get Blue Screen

Thanks for the reply. I did try the repair in Vista but it did not work. I
spent from 7:00 AM to 11:55 AM this morning talking to Microsoft and the
advanced tech had me install Vista to the 2nd partition on my HD. I now have
Vista on my D drive and my old data on my C drive. He is supposed to call me
tomorrow AM to try to combine the drives and activate the software. This was
a nightmare for me.

"Don" wrote:

> onemulligan wrote:

> > I just tried to upgrade to Vista Premium. All seemed to go well but when
> > computer restarted got blue screen with message Page Fault in Non Paged Area
> > "srescan.sys" and below that address 81612F45 base at 8160D000, date stamp
> > 45abfd3e. Can anyone help? Can't get to Safe Mode either.

>
> Some googling makes it clear that a lot depends on whether you really
> mean 'srescan.sys' or 'serscan.sys'.
>
> srescan.sys apparently is part of ZoneLabs firewall, but serscan.sys is
> part of the Windows driver for a serial scanner. The former should be
> deleted (I would think) using the Vista DVD recovery facility.
>
>
>

onemulligan wrote:

> Thanks for the reply. I did try the repair in Vista but it did not work. I
> spent from 7:00 AM to 11:55 AM this morning talking to Microsoft and the
> advanced tech had me install Vista to the 2nd partition on my HD. I now have
> Vista on my D drive and my old data on my C drive. He is supposed to call me
> tomorrow AM to try to combine the drives and activate the software. This was
> a nightmare for me.

My sympathies -- I hope he calls you back with good advice )

Meanwhile, I (personally) would be searching like crazy for both
srescan.sys and serscan.sys, neither of which can I find on my own
Vista machine. I would make a point of checking its 'properties' to
see who originally installed it so I wouldn't install it again in the
future.

>
> "Don" wrote:
>

>> onemulligan wrote:

>>> I just tried to upgrade to Vista Premium. All seemed to go well but when
>>> computer restarted got blue screen with message Page Fault in Non Paged Area
>>> "srescan.sys" and below that address 81612F45 base at 8160D000, date stamp
>>> 45abfd3e. Can anyone help? Can't get to Safe Mode either.

>> Some googling makes it clear that a lot depends on whether you really
>> mean 'srescan.sys' or 'serscan.sys'.
>>
>> srescan.sys apparently is part of ZoneLabs firewall, but serscan.sys is
>> part of the Windows driver for a serial scanner. The former should be
>> deleted (I would think) using the Vista DVD recovery facility.
>>
>>
>>