Re: USB Hard drive under Win XP

You cannot format a drive without having to partition it first. She was
able to format it NTFS once, so it is already partitioned. You said that
she can see it in explorer as drive F. Can you look at properties from
there and see anything that is obvious?

"TH" <t_d_hudson@hotmail.com> wrote in message
news:027001c3418f$ddfba090$a301280a@phx.gbl...

> A friend has Windows XP Professional. She has an ACOM
> Data external 60GB hard drive she just added, hooked up
> via USB. She plugged it in and formatted it as NTFS, and
> now WinXP doesn't see it. I figured she has to partition
> it. It shows as drive F in Windows Explorer, but doesn't
> show up at all in the Disk Management program, so
> partitioning is impossible. She thought she'd try
> reformatting it as FAT32 just in case there was a problem
> with it under NTFS, but when she tries this, Windows tells
> her to insert a disk to format! I checked the Knowledge
> Base and all I can find similar to this problem is that
> systems with Roxio Goback act similarly; she doesn't have
> that installed.
>
> ACOM Data won't respond to her emails.
>
> Anybody have any suggestions?
>
> -Tom
>