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utilizing both pin feed and sheet feed printer

 

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Old 10-30-2003, 07:31 PM   #1 (permalink)
Default utilizing both pin feed and sheet feed printer

I am using MySoftware Mail list. When I got my new
computer with Windows XP the followoing problem began.

On Windows NT, and Windows XP, the printouts for bulk
mail reports may acquire an incorrect page size setting
for your printer. The information being sent to your
printer may be interpreted as the printout being based on
a spool of labels instead of a 8.5" x 11" sheet. When
this happens, the reports print as if the only available
print area is the width of a tractor-feed label spool,
which is often 4" (or about half the page).

This usually happens when the user is using both a sheet-
feed and a tractor-feed printer on the same system with
their mailing program. This "partial-page" behavior does
not happen on Windows 95, Windows 98 or Windows ME
systems and only will only happen on NT-based Windows
operating systems (NT, 2000 & XP). Repeatedly switching
the printouts between a sheet-feed printer and a tractor-
feed printer causes the page size to stay at the 4"
(approximately) page width of a tractor-feed spool
design, and this printer page size causes the reports to
print incompletely.

This is a known bug in the program and only occurs on
Windows NT, Windows 2000 and Windows XP when the user is
utilizing both a pinfeed and sheet-feed printer on the
same system and switching between them when printing.
You may wish to consider switching operating systems to
Windows 95, Windows 98 or Windows ME if you wish to use
both kinds of printers at the same time with your mail
list program.


Is there a cure without going through the "ten step"
got "wait a while" to print procedure of the My software
people who ask you to go back to windows 95.
Keith

Keith
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