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| I am using MySoftware Mail list. When I got my new computer with Windows XP the followoing problem began. On Windows NT, and Windows XP, the printouts for bulk mail reports may acquire an incorrect page size setting for your printer. The information being sent to your printer may be interpreted as the printout being based on a spool of labels instead of a 8.5" x 11" sheet. When this happens, the reports print as if the only available print area is the width of a tractor-feed label spool, which is often 4" (or about half the page). This usually happens when the user is using both a sheet- feed and a tractor-feed printer on the same system with their mailing program. This "partial-page" behavior does not happen on Windows 95, Windows 98 or Windows ME systems and only will only happen on NT-based Windows operating systems (NT, 2000 & XP). Repeatedly switching the printouts between a sheet-feed printer and a tractor- feed printer causes the page size to stay at the 4" (approximately) page width of a tractor-feed spool design, and this printer page size causes the reports to print incompletely. This is a known bug in the program and only occurs on Windows NT, Windows 2000 and Windows XP when the user is utilizing both a pinfeed and sheet-feed printer on the same system and switching between them when printing. You may wish to consider switching operating systems to Windows 95, Windows 98 or Windows ME if you wish to use both kinds of printers at the same time with your mail list program. Is there a cure without going through the "ten step" got "wait a while" to print procedure of the My software people who ask you to go back to windows 95. Keith | Guest
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| Thread | Thread Starter | Forum | Replies | Last Post |
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