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V Basic WLAN OK - V Home Premium Won't Work

 

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Old 05-17-2007, 12:10 AM   #1 (permalink)
Default V Basic WLAN OK - V Home Premium Won't Work

I just got a new notebook for my daughter with Vista Basic. The wireless
adapter connected to the home network wireless router (non-secure)
automatically with no issue. Used that connection to upgrade to Vista Home
Premium.

Now Vista Home Premium will not connect. The Wi-Fi network is recognized
but will not connect.

I tried the solution found at the following site but to no avail.

http://support.microsoft.com/kb/928233/en-us

Any suggestions?

costelr
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Old 05-17-2007, 05:04 AM   #2 (permalink)
Default RE: V Basic WLAN OK - V Home Premium Won't Work

Can you go to a cmd prompt and type in
ipconfig /all

With that do you get an IPv4 address (preferred)?
and a gateway. If so, ping the gateway. If it replies
ping 4.2.2.2
if that replies
ping yahoo.com

let me know where it doesn't reply

"costelr" wrote:
Quote:
> I just got a new notebook for my daughter with Vista Basic. The wireless
> adapter connected to the home network wireless router (non-secure)
> automatically with no issue. Used that connection to upgrade to Vista Home
> Premium.
>
> Now Vista Home Premium will not connect. The Wi-Fi network is recognized
> but will not connect.
>
> I tried the solution found at the following site but to no avail.
>
> http://support.microsoft.com/kb/928233/en-us
>
> Any suggestions?
>
To Old To . . .
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Old 06-05-2007, 05:50 PM   #3 (permalink)
Default RE: V Basic WLAN OK - V Home Premium Won't Work

Costelr,

I'm sorry you're experiencing trouble. Does this still occur for you? If
so, what is the error message you're given when you try to connect to the
unsecured network?


"costelr" wrote:
Quote:
> I just got a new notebook for my daughter with Vista Basic. The wireless
> adapter connected to the home network wireless router (non-secure)
> automatically with no issue. Used that connection to upgrade to Vista Home
> Premium.
>
> Now Vista Home Premium will not connect. The Wi-Fi network is recognized
> but will not connect.
>
> I tried the solution found at the following site but to no avail.
>
> http://support.microsoft.com/kb/928233/en-us
>
> Any suggestions?
>
Kim [MS]
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