Virus Protection Scanning Problem

Posted: 07-04-2008, 04:56 PM
I cannot run a scan using my virus protection program, which is Trend Micro
PC-cillin Internet Security 14.

The scan problem message message I receive is:

PCCVScan has stopped working
A problem caused the program to stop working correctly. Windows will close
the program and notify you if a solution is available.

This scanning program has worked in the past.

Any suggestions/solutions?


--
John

Virus Protection Scanning Problem


Responses to "Virus Protection Scanning Problem"

Malke
Guest
Posts: n/a
 
Re: Virus Protection Scanning Problem
Posted: 07-04-2008, 05:06 PM
John wrote:
> I cannot run a scan using my virus protection program, which is Trend
> Micro PC-cillin Internet Security 14.
>
> The scan problem message message I receive is:
>
> PCCVScan has stopped working
> A problem caused the program to stop working correctly. Windows will close
> the program and notify you if a solution is available.
>
> This scanning program has worked in the past.
Trend-Micro Tech support - http://tinyurl.com/coym2

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Mick Murphy
Guest
Posts: n/a
 
RE: Virus Protection Scanning Problem
Posted: 07-04-2008, 10:06 PM
Uninstall the Program, then reinstall it.
--
Mick Murphy - Qld - Australia


"John" wrote:
> I cannot run a scan using my virus protection program, which is Trend Micro
> PC-cillin Internet Security 14.
>
> The scan problem message message I receive is:
>
> PCCVScan has stopped working
> A problem caused the program to stop working correctly. Windows will close
> the program and notify you if a solution is available.
>
> This scanning program has worked in the past.
>
> Any suggestions/solutions?
>
>
> --
> John
 
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