vista and new laptop

Posted: 01-04-2009, 04:39 AM

Ok so here is my problem. i think my computer has got a virus o
somethin and my antivirus softwere doesnt say there is one but anyway
got vista home pre 32bit. i was to reformat my hdd and just do a clea
install of vista, however my stupid laptop didnt come with anydisks t
do this with so anythoughts on how to do a clean install of vista if i
matter im running a toshiba qosmio f55-q502 hel

--
borgof01

vista and new laptop


Responses to "vista and new laptop"

Mick Murphy
Guest
Posts: n/a
 
RE: vista and new laptop
Posted: 01-04-2009, 07:35 AM
If no disks with the computer, there should be a Recovery Partition on the HD
for you to put it back to factory standards.

Check in manual for computer, the manufacturer's website, or phone them on
how they do their particular recovery operation.
Also, ask them if they will supply you with Vista recovery disk for a
nominal fee, if you are unable to burn a copy from the Recovery partion.

Or, if you are sure you have an infection, use the programs, and methods,
below to fix your problems:

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!
For the Free version scroll down their page to either download from
Download.com, or Major Geeks.com

Download, install, and update.

Important re: Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D
while in Safe Mode.

If unable to install above Programs in Normal Mode:
Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating
Programs to remove them.
If that happens, reboot into Safe Mode with Networking (from F8 list of
Startup Options), and install, update and scan from there.

--
Mad Mike


"borgof01" wrote:
>
> Ok so here is my problem. i think my computer has got a virus or
> somethin and my antivirus softwere doesnt say there is one but anyway i
> got vista home pre 32bit. i was to reformat my hdd and just do a clean
> install of vista, however my stupid laptop didnt come with anydisks to
> do this with so anythoughts on how to do a clean install of vista if it
> matter im running a toshiba qosmio f55-q502 help
>
>
> --
> borgof01
>
John Barnett MVP
Guest
Posts: n/a
 
Re: vista and new laptop
Posted: 01-04-2009, 01:08 PM
Check your PC manual. You should have an option to return the PC back to
factory conditions. If you have no disks then you probably have a recovery
partition.

Usually there are two option Non destructive which simply over-writes
everything, and a Destructive option, which formats the drive and
re-installs the operating system. Your manual should give you details of
your options.

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..


"borgof01" <guest@unknown-email.com> wrote in message
news:8caa986546274b572468ce4ff84ad444@nntp-gateway.com...
>
> Ok so here is my problem. i think my computer has got a virus or
> somethin and my antivirus softwere doesnt say there is one but anyway i
> got vista home pre 32bit. i was to reformat my hdd and just do a clean
> install of vista, however my stupid laptop didnt come with anydisks to
> do this with so anythoughts on how to do a clean install of vista if it
> matter im running a toshiba qosmio f55-q502 help
>
>
> --
> borgof01
Bruce Chambers
Guest
Posts: n/a
 
Re: vista and new laptop
Posted: 01-04-2009, 06:48 PM
borgof01 wrote:
> Ok so here is my problem. i think my computer has got a virus or
> somethin and my antivirus softwere doesnt say there is one but anyway i
> got vista home pre 32bit. i was to reformat my hdd and just do a clean
> install of vista, however my stupid laptop didnt come with anydisks to
> do this with so anythoughts on how to do a clean install of vista if it
> matter im running a toshiba qosmio f55-q502 help
>
>

Formatting the hard drive to solve a virus or spyware problem
(especially when there's not a shred of evidence that there is any such
problem) is rather like using an axe to trim one's fingernails. Sure,
it might the job done, but it's rather time-consuming, and almost always
unnecessary.

However, to answer your question, simply follow the computer
manufacturer's Recovery instructions, as stated in the manual that came
with the computer.


--

Bruce Chambers

Help us help you:
http://www.catb.org/~esr/faqs/smart-questions.html

http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 
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