Vista Crashed and can't get it

Posted: 09-10-2007, 06:14 PM
I have a two week old laptop (Lenovo) It had Vista on it and it crashed. I
had very important pictures and documents on it. When I tried to turn it on,
it just kept restarting. Finally, it brought a complete new version of Vista
and I lost everything from the other one. I tried to system restore but it
said there was no point to go back to. How can that be. I did go in to
"search" and found the files I am discussing but I can not get it to go back
to that user to get all my downloads, pictures, memos and softwear. PLEASE
HELP!
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Responses to "Vista Crashed and can't get it"

dean-dean
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Posts: n/a
 
Re: Vista Crashed and can't get it
Posted: 09-10-2007, 06:51 PM
If you are talking about the your documents and pictures in the Windows.old
folder, you will have to manually move them to your new folders under
C:\Users\(Your Name). See:

How to retrieve files from an earlier version of Windows in Windows Vista
http://support.microsoft.com/kb/933209/

In your case, substitute "Documents and Settings" with
"C:\Windows.old\Users\(Your Name):

How to restore your personal files after you perform a custom installation
of Windows Vista
http://support.microsoft.com/kb/932912/

Do this last, after you are completely sure you have retrieved your
personal files:

How to remove the Windows.old folder that is generated when you perform a
custom installation of Windows Vista
http://support.microsoft.com/kb/933212

Depending on how you installed Vista, this may also be relevant:

Some files may appear to be missing after you upgrade an earlier version of
Windows to Windows Vista
http://support.microsoft.com/kb/930890/en-us

"Ricki" <Ricki@discussions.microsoft.com> wrote in message
news:20664BEE-6474-4234-B37D-438C09180A92@microsoft.com...
>I have a two week old laptop (Lenovo) It had Vista on it and it crashed. I
> had very important pictures and documents on it. When I tried to turn it
> on,
> it just kept restarting. Finally, it brought a complete new version of
> Vista
> and I lost everything from the other one. I tried to system restore but it
> said there was no point to go back to. How can that be. I did go in to
> "search" and found the files I am discussing but I can not get it to go
> back
> to that user to get all my downloads, pictures, memos and softwear. PLEASE
> HELP!
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Ricki
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Posts: n/a
 
Re: Vista Crashed and can't get it
Posted: 09-11-2007, 03:32 AM
I have a lot of other programs on the other user name but the system restore
will not let me restore to a date other than right now. i want to restore to
last Friday9/07 at noon. I need all those other programs as well.

"dean-dean" wrote:
> If you are talking about the your documents and pictures in the Windows.old
> folder, you will have to manually move them to your new folders under
> C:\Users\(Your Name). See:
>
> How to retrieve files from an earlier version of Windows in Windows Vista
> http://support.microsoft.com/kb/933209/
>
> In your case, substitute "Documents and Settings" with
> "C:\Windows.old\Users\(Your Name):
>
> How to restore your personal files after you perform a custom installation
> of Windows Vista
> http://support.microsoft.com/kb/932912/
>
> Do this last, after you are completely sure you have retrieved your
> personal files:
>
> How to remove the Windows.old folder that is generated when you perform a
> custom installation of Windows Vista
> http://support.microsoft.com/kb/933212
>
> Depending on how you installed Vista, this may also be relevant:
>
> Some files may appear to be missing after you upgrade an earlier version of
> Windows to Windows Vista
> http://support.microsoft.com/kb/930890/en-us
>
> "Ricki" <Ricki@discussions.microsoft.com> wrote in message
> news:20664BEE-6474-4234-B37D-438C09180A92@microsoft.com...
> >I have a two week old laptop (Lenovo) It had Vista on it and it crashed. I
> > had very important pictures and documents on it. When I tried to turn it
> > on,
> > it just kept restarting. Finally, it brought a complete new version of
> > Vista
> > and I lost everything from the other one. I tried to system restore but it
> > said there was no point to go back to. How can that be. I did go in to
> > "search" and found the files I am discussing but I can not get it to go
> > back
> > to that user to get all my downloads, pictures, memos and softwear. PLEASE
> > HELP!
>
>
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peter
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Re: Vista Crashed and can't get it
Posted: 09-11-2007, 04:56 PM
You are running under a different installation of Vista......the previous
installation was moved to ***.old and all of the restore points from that
installation are gone.
Any files/pics/etc that you had are still there under ***.old directory..you
just need to find them and move them to your new installation.as explained
by dean-dean.
Once you have that sorted out you can then delete that ***.old directory.
What you should have is read the manual on how to perform a "recovery"
Chances are that Lenovo gave you a recovery partition on your system with
the option to use that partition by means of an F something push during
boot.This would have repaired your Vista install..............isn't
hindsight great??

peter
>> "Ricki" <Ricki@discussions.microsoft.com> wrote in message
>> news:20664BEE-6474-4234-B37D-438C09180A92@microsoft.com...
>> >I have a two week old laptop (Lenovo) It had Vista on it and it crashed.
>> >I
>> > had very important pictures and documents on it. When I tried to turn
>> > it
>> > on,
>> > it just kept restarting. Finally, it brought a complete new version of
>> > Vista
>> > and I lost everything from the other one. I tried to system restore but
>> > it
>> > said there was no point to go back to. How can that be. I did go in to
>> > "search" and found the files I am discussing but I can not get it to go
>> > back
>> > to that user to get all my downloads, pictures, memos and softwear.
>> > PLEASE
>> > HELP!
>>
>>

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